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Telecom Operations Manager Jobs in Hickory, NC (NOW HIRING)

PrysmianGroup

Commodity Specialist

Claremont, NC

$111K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Reporting to the Commodity Manager, North America , this role is instrumental in driving sourcing ...

Kelly Office Solutions

Outside Sales Executive

Morganton, NC · On-site

$50K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations leaders Uncover challenges and recommend efficiency-driven solutions Present ... business CRM and pipeline management discipline Ability to travel within your territory What ...

Prysmian

Equipment Reliability Engineer

Claremont, NC

$100K - $126K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Participate in the Management of Change process as it relates to design, specification, and ...

PrysmianGroup

Equipment Reliability Engineer

Claremont, NC · On-site

$100K - $126K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Participate in the Management of Change process as it relates to design, specification, and ...

Prysmian Group

Equipment Reliability Engineer

Claremont, NC · On-site

$100K - $126K/yr

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Participate in the Management of Change process as it relates to design, specification, and ...

PrysmianGroup

Group Leader - Night Shift

Claremont, NC · On-site

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Own full operational performance for the entire shift, including safety, quality, production, and ...

Dycom Industries, Inc.

Admin Billing Specialist

Hickory, NC · On-site

$17.25 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operations, delivering excellent service to our customers, and growing your skills in project ... Prepare reports and provide administrative support to project managers and leadership * Handle ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Hickory, NC

Telecom Operations Manager information

See Hickory, NC salary details

$27.8K

$56.8K

$106.1K

How much do telecom operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for telecom operations manager in Hickory, NC is $56,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $69,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What are popular job titles related to Telecom Operations Manager jobs in Hickory, NC?

For Telecom Operations Manager jobs in Hickory, NC, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Hickory, NC look for?

The top searched job categories for Telecom Operations Manager jobs in Hickory, NC are:

What cities near Hickory, NC are hiring for Telecom Operations Manager jobs?

Cities near Hickory, NC with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Hickory, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,814 per year, or $27.3 per hour.

Health & Safety Manager - Claremont Fiber

Prysmian

Claremont, NC • On-site

Full-time

Posted 9 days ago

Prysmian rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

324th of 539 rated manufacturers

Job description

Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for the telecommunication sector.

We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian!

Position Summary:
Reporting to North America Health, Safety, & Environmental Director with daily reporting to the Claremont Fiber Site Director (Matrix Organization), the Claremont Fiber Health & Safety Manager leads in the development, execution, and maintenance of health and safety initiatives for the Fiber manufacturing site (700 plus employees).  The Health & Safety Manager will provide leadership, oversight and assistance in the development, implementation and coordination of health and safety programs and policies to ensure goal attainment and compliance with all applicable regulations and company initiatives.

Job Objectives/Initiatives:
  • Responsible for the development, implementation, training, and maintenance of policies, programs, and procedures to reduce team member injury, minimize company exposure and ensure compliance with Prysmian safety management systems and all applicable Health and Safety laws and regulations (OSHA, EPA, DOT).
  • Provides daily direction, supervision, and leadership to site HSE Lead (NDW).
  • Collaborates closely with the Cable Plant H&S Manager on all safety & health related matters.
  • Partners with Cable Plant H&S Manager to provide oversite and direction to on-site occupation health clinic.
  • Drives employee engagement and accountability at all site levels to achieve a Courage to Care culture and belief that zero injuries are attainable – One Day at a Time.
  • Proactively provides hands-on support in areas such as: Health and Safety Procedure implementation (Corporate and site specific), behavioral safety processes, problem analysis/troubleshooting, and interpretation of applicable legislation.
  • Facilitates and drives compliance with Prysmian Safety Mandates.
  • Collaborates with Environmental Manager and Cable Plant H&S Manager to achieve and maintain certification to ISO 14001:2015 and ISO 45001:2018 Standards (Integrated Management System).
  • Participates in audits or meetings at other sites, as needed.
  • Partners with Site Environmental and Sustainability Manager to ensure ongoing compliance with Fiber Plant Process Safety Management (PSM) Standard regulation.
  • Drives safety incident reporting process that ensures effective incident investigation reporting, root cause analysis, and corrective action execution and effectiveness.
  • Conducts and assists with internal and external health and safety audits and meets with regulatory agencies during facility inspections/audits as required.
  • Leads in the development and execution of facility specific health and safety training needs.
  • Participates in Operational HSE reviews and new installation HSE assessments.
  • Leads investigations into serious or critical EHS matters as directed by senior leadership.
  • Leads or participates in key Health & Safety team meetings, Kaizen events and other key meetings where Health & Safety representation is requested.
  • Works closely with HSE counterparts and serves as site representative to cross-regional forums for best practice sharing, idea exchange, shared learning, etc.
  • May serve as a back up to site Sustainability & Environmental Manager and Cable Plant H&S Manager, when needed. 
  • Responsible for other key HSE initiatives as assigned by the NA HSE Leadership or Facility Leader.

Education:
  • Bachelor’s degree in occupational safety and health, or other related field.

Qualifications/Experience:
  • 8 plus years of direct H&S experience including OSHA compliance, behavior-based safety, process hazard and risk analysis, root cause evaluation, incident management, standards and procedural development, auditing, and training.
  • 3 plus years’ experience in Cable or Fiber manufacturing.
  • CSP Certification preferred.
  • Demonstrated ability to drive safety participation and accountability throughout all levels of the organization.
  • Knowledge and Experience with ISO Management Systems strongly preferred.
  • Experience with OSHA PSM Standard strongly preferred.
  • Ability to work independently and drive sustainable change.
  • Available to respond to site for medical treatment injuries and serious incidents outside regular working hours.
  • Strong knowledge of US health and safety regulations (OSHA).
  • Knowledge and Experience with ISO Management Systems strongly preferred.
  • Experience with OSHA PSM Standard strongly preferred.
  • Knowledge of worker’s compensation regulations.
  • Strong organizational & planning skills.
  • Excellent analytical skills & problem-solving skills.
  • Proficient with technology such as Teams, Excel, PowerPoint, Word and other standard computer applications.
  • Excellent interpersonal & communication skills (oral & written), able to interact with all levels in the organization.
  • This is a site level role (not remote).
  • Ability to travel periodically for meetings and participation in other site audits.

Job Offer Fraud Alert:
We take the security of our candidates seriously. Please be aware of job offer scams involving individuals falsely claiming to represent our company.

Our company will never:
  • Ask for payment, fees, or financial information at any stage of the recruitment process.
  • Request passwords, banking details, or copies of personal identification via email or text.
  • Extend a job offer without a formal interview process.
  • Communicate from non-company email addresses (e.g., Gmail, Yahoo).

All legitimate communications from our recruitment team will come from an official company email domain (ending in @prysmian.com).

If you believe you have been contacted regarding a fraudulent job offer or are unsure about the authenticity of a message, please contact us directly at narecruiting@prysmian.com.

Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.

All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

Visit our DE&I Page to learn more about Prysmian’s commitments.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com.

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