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Telecom Operations Manager Jobs in Albuquerque, NM

Team LINX

Fiber Splicing Manager

Los Lunas, NM · On-site

$90K - $130K/yr

... telecom environments, hospitals, schools, and commercial facilities from planning to completion ... Client & Stakeholder Communication - Serve as the fiber operations representative during customer ...

CBRE

Union Data Center Technician

Albuquerque, NM · On-site

Knowledge and use of basic telecom hand tools. * Must understand customer service. * Clear ... Reports to Operations Manager and take daily directions from Technician, Technician II, Lead ...

SCEYE INC

Lead Network Engineer

Moriarty, NM · On-site

$90K - $124K/yr

... operational area in the stratosphere (altitudes of 18-21km). They can carry multiple ... Manage relationships with ISPs, satellite connectivity providers, and telecom vendors. * Develop ...

Raytheon

Senior Embedded Software Engineer

Albuquerque, NM

$120K - $157K/yr

... like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

Raytheon

Senior Embedded Software Engineer

Albuquerque, NM

$120K - $157K/yr

... like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical ... The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT ...

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Showing results 21-40

All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Albuquerque, NM

Telecom Operations Manager information

See Albuquerque, NM salary details

$30K

$61.5K

$114.9K

How much do telecom operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecom operations manager in Albuquerque, NM is $61,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecom operations manager?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

Is a telecom operations manager a high paying job?

Telecom operations managers typically earn above-average salaries compared to many other management roles, with compensation influenced by experience, location, and company size. They often require strong technical knowledge, leadership skills, and certifications, which can contribute to higher pay levels.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What is a telecom operations manager?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges telecom operations managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.

What are popular job titles related to Telecom Operations Manager jobs in Albuquerque, NM?

For Telecom Operations Manager jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Telecom Operations Manager jobs in Albuquerque, NM look for?

The top searched job categories for Telecom Operations Manager jobs in Albuquerque, NM are:

What cities near Albuquerque, NM are hiring for Telecom Operations Manager jobs?

Cities near Albuquerque, NM with the most Telecom Operations Manager job openings:

Telecom Operations Manager jobs near you
Infographic showing various Telecom Operations Manager job openings in Albuquerque, NM as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $61,510 per year, or $29.6 per hour.

Central Office Telecommunications Technician

Edgewater Federal Solutions, Inc.

Albuquerque, NM • On-site

Full-time

Re-posted 10 days ago

Job description

Overview

Edgewater Federal Solutions is seeking a Central Office Telecommunications Technician to support a major national laboratory. 

The successful candidate will support the daily operations, maintenance, and troubleshooting of Avaya telecommunications systems, Avaya voicemail platforms, GPON-based voice services, and supporting voice network infrastructure within the central office environment.

Responsibilities
  • Support, maintain, and troubleshoot Avaya telephony systems, including station provisioning, trunk configuration, call routing, and system performance monitoring.
  • Administer and support Avaya voicemail systems, including voicemail mailbox setup, auto-attendant configuration, and voicemail troubleshooting.
  • Support and troubleshoot voice services delivered over GPON infrastructure, including coordination with network teams to resolve voice service issues impacting GPON customers.
  • Utilize ServiceNow and CAIRS ticketing systems to manage work orders, service requests, incident response, and customer support activities.
  • Respond to and resolve telecom service issues affecting voice services, including SIP trunks, PRI circuits, GPON voice services, call routing, and voicemail functionality.
  • Utilize telecommunications monitoring, diagnostic, and management tools provided by the organization to monitor system health, alarms, and performance of Avaya and related telecom systems.
  • Maintain familiarity with additional monitoring platforms, operational tools, and telecom support systems used to support the Avaya voice environment.
  • Assist with troubleshooting voice network infrastructure, including connectivity issues, VLAN configuration, and VoIP performance impacting voice communications.
  • Support installation and maintenance of telecommunications equipment within the central office environment, including racks, patch panels, cross-connects, and telecom hardware.
  • Assist with telecommunications infrastructure projects, including system deployments, equipment installations, system upgrades, and technology migrations.
  • Participate in system implementation, testing, and cutover activities related to telecommunications infrastructure and voice services.
  • Document troubleshooting actions, configuration updates, and operational activities within ServiceNow, CAIRS, and internal documentation systems.
  • Collaborate with telecom engineers, network teams, field technicians, and vendor support teams to maintain telecommunications system reliability.
  • Maintain documentation for telecommunications systems, operational procedures, and troubleshooting guides to support team knowledge sharing and operational continuity.
  • Follow organizational documentation standards to ensure consistency, accuracy, and completeness of operational records.
  • Other duties as assigned by the customer.
Qualifications
  • AS/AA in relevant discipline plus minimum 2 years or more years of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties of the job.
  • Ability to obtain and maintain DOE Security Clearance
  • Must be US Citizen

Required Skills:

  • Avaya Telephony Systems (Avaya Aura, Communication Manager, IP Office)
  • Avaya Voicemail Systems
  • GPON Voice Infrastructure
  • VoIP Technologies (SIP, PRI)
  • Voice Network Infrastructure (Switching, VLANs, QoS)
  • Telecommunications Monitoring & Diagnostic Tools
  • ServiceNow Ticketing System
  • CAIRS Work Order and Support System
  • Central Office Telecommunications Equipment and Infrastructure

About Us: 

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. #LI-KM1

Employment Type: FULL_TIME

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