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Telecom Implementation Manager Jobs in Illinois (NOW HIRING)

CyrusOne

Implementations Manager

Wood Dale, IL · On-site

The Implementations Manager utilizes their project management expertise by leading and organizing ... Knowledge of telecom, network, cloud services, and IT systems * Knowledge of Data Centers and ...

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

The Implementations Manager utilizes their project management expertise by leading and organizing ... Knowledge of telecom, network, cloud services, and IT systems * Knowledge of Data Centers and ...

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Telecom Implementation Manager information

What are Telecom Implementation Managers?

Telecom Implementation Managers are professionals responsible for overseeing the deployment and integration of telecommunications systems and networks. They coordinate projects involving the installation, configuration, and testing of telecom equipment, often working with vendors, engineers, and technical teams to ensure timely and efficient implementation. Their duties also include managing budgets, schedules, and ensuring compliance with industry standards and regulations. By bridging the gap between technical teams and business objectives, they help organizations deliver reliable communication services.

What is the difference between Telecom Implementation Manager vs Network Engineer?

AspectTelecom Implementation ManagerNetwork Engineer
Primary FocusOverseeing telecom project deployment and coordinationDesigning, implementing, and maintaining network infrastructure
CertificationsCCNA, PMP, Telecom-specific certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentProject sites, client locations, telecom companiesData centers, corporate offices, network labs
Industry UsageTelecom service providers, vendorsIT departments, telecom companies, ISPs

The Telecom Implementation Manager focuses on managing the deployment of telecom systems and projects, ensuring timely delivery and coordination. In contrast, a Network Engineer primarily designs and maintains network infrastructure. While both roles require technical certifications and work within the telecom industry, their responsibilities differ: managers oversee projects, whereas engineers handle technical network setup and troubleshooting.

What are the key skills and qualifications needed to thrive as a Telecom Implementation Manager, and why are they important?

To thrive as a Telecom Implementation Manager, you need strong project management abilities, technical knowledge of telecommunications networks, and a relevant degree in engineering or a related field. Familiarity with tools like MS Project, AutoCAD, and industry certifications such as PMP or Prince2 is highly valued. Exceptional organizational, leadership, and communication skills help you coordinate cross-functional teams and manage client expectations. These skills ensure smooth project delivery, cost control, and alignment with both technical requirements and stakeholder goals.

What are some common challenges faced by Telecom Implementation Managers during large-scale network rollouts?

Telecom Implementation Managers often encounter challenges such as coordinating multiple vendors, managing tight project timelines, and addressing unexpected technical issues on-site. Ensuring effective communication between engineering teams, contractors, and clients is crucial to prevent delays and cost overruns. Additionally, adapting to changing regulatory requirements and maintaining high standards for safety and quality can add complexity to the role. Successful managers develop strong organizational and problem-solving skills to navigate these obstacles and keep projects on track.
What are popular job titles related to Telecom Implementation Manager jobs in Illinois? For Telecom Implementation Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Telecom Implementation Manager jobs in Illinois look for? The top searched job categories for Telecom Implementation Manager jobs in Illinois are:
What cities in Illinois are hiring for Telecom Implementation Manager jobs? Cities in Illinois with the most Telecom Implementation Manager job openings:
Telecom Implementation Manager jobs near you
Implementations Manager

Implementations Manager

CyrusOne

Wood Dale, IL • On-site

Full-time

Re-posted 10 days ago

Job description

The Implementations Manager utilizes their project management expertise by leading and organizing internal and external resources to successfully manage complex customer installations into CyrusOne's data centers. The Implementations Manager is a critical member of the Customer Success organization and thereby defines our customer's onboarding experience while enabling customer growth with CyrusOne.
Responsibilities:
Project Management Process
  • Effectively initiates, defines, and evaluates the customer project through communications, contract and documentation review, and associated business analysis
  • Accurately identifies stakeholders, sets expectations, and addresses related project impacts and goals
  • Methodically assembles the project plan including the scope, WBS, schedule, costs, quality, communication, revenue intervals, and risks based on the contract, and through partnership with the customer, CyrusOne account team, construction, service delivery, facilities, network, security, and associated vendors
  • Manages and enables the project team, resources, and vendors to execute the tasks, deliverables, and associated milestones efficiently while owning the customer project communication
  • Analyzes and identifies solutions to mitigate risk and impacts to quality, cost, scope, and time while offering guidance and opportunities with a focus on customer satisfaction
  • Monitors, controls, and reports on project work through tools and feedback mechanisms to effectively communicate progress to stakeholders including executive leadership
  • Performs integrated change control while sourcing and implementing collaborative decisions to achieve the customer's desired results
  • Articulates closing processes, revenue recognition requirements, and stakeholder acceptance, while generating reports and surveys to enable post-install customer success and account management ownership transition
  • Accomplishes successful project closure through on-time delivery of CyrusOne's data center products and services

Qualifications:
Communications and Relationship Management
  • Willingness to attract and nurture customer relationships, vendor relationships, and industry partner contacts to enable business growth, positive reputation, and continued success
  • Ability to tactfully navigate through escalations, challenging conversations, conflicting interests, and financial concerns while maintaining composure, core values, and goodwill
  • Desire to build and develop relationships with CyrusOne colleagues to increase organizational effectiveness and mutual value generation
  • Naturally enthusiastic for the work, industry, and growth opportunities, while demonstrating strong interpersonal, written, and oral skills
  • Technology savvy with the ability to adopt and respect global forms of communication including cultural norms, language barriers, and time zone differences

Business Process Innovation
  • Customer success mentality with the ability to prioritize the customer experience throughout the project lifecycle
  • Ability to document current processes while conceptualizing evolved processes through systems and automation
  • Aptitude to develop feedback systems, surveys, reports, and lessons learned documentation

Qualifications:
  • 5+ years in data center and IT infrastructure services
  • Extensive experience in large scale data center builds, migrations, and installations
  • Knowledge of telecom, network, cloud services, and IT systems
  • Knowledge of Data Centers and Network Transport equipment including IP and MPLS circuits
  • Experience working with Telecom Carriers
  • Understanding of Fiber Optic technologies (e.g. Single Mode and Multimode fiber)
  • Knowledge of Auto CAD, Visio, and Smart Sheet preferred

Education/Certifications:
  • BA or BS in technical discipline or equivalent practical experience
  • PMP certification preferred or equivalent demonstrated practical project management experience

Work Environment:
  • Remote work is supported 2 days a week

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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