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Telecom Cloud Engineer Jobs (NOW HIRING)

AgreeYa Solutions

L2 Cloud Support Engineer

Westerville, OH · Hybrid

$53.75 - $71.75/hr

L2 Cloud Support Engineer Job Location: Westerville, OH | Onsite Shift time : 02:00 PM to 11:00 PM ... as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology ...

Amerisure

Cloud Network Engineer II

Farmington Hills, MI · On-site

$54.75 - $73.25/hr

Work with telecom providers to manage DIA, broadband, and redundant connectivity. * Manage DNS ... cloud engineering or architecture with hands‑on proficiency in AWS, Azure, OCI. * AWS SysOps ...

Infosys Limited

$41 - $55/hr

Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ... Support enterprise integrations with CRM, APIs, reporting platforms, workforce solutions, telecom ...

Infosys Limited Digital

Genesys Cloud CX Engineer

$57 - $76.25/hr

Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ... telecom carriers, and other third-party applications. • Participate in root cause analysis ...

Resolve Tech Solutions, LLC

WI · On-site

$51 - $68.25/hr

Position Summary The Cloud Engineer designs, implements, and supports secure, scalable, and high ... As a premier IT partner in the telecom, retail, government, aerospace, defense, and real estate ...

E*Pro, Inc.

AWS Cloud SME

New York, NY · On-site

$61 - $81.50/hr

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... AWS Cloud SME Job Location: New York, NY Job Type: Permanent Full Time * Good knowledge and hands ...

Henry Schein One

$73K - $95K/yr

As a Telecom Engineer you help power the communication platforms that keep our business connected ... You'll provide frontline support for NICE CXone, RingCentral, and next-generation cloud voice ...

Infosys

Genesys Cloud CX Engineer

$57 - $76.25/hr

Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ... telecom carriers, and other third-party applications. • Participate in root cause analysis ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center ... Avaya Cloud Office (ACO) * Voice infrastructure * SIP-based communications * IVR solutions

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How much do telecom cloud engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for telecom cloud engineer in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

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Infographic showing various Telecom Cloud Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

L2 Cloud Support Engineer

Westerville, OH • Hybrid

AgreeYa Solutions
IT Services • 1 - 5K employees
Learn more about AgreeYa Solutionsexternal

$53.75 - $71.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: L2 Cloud Support Engineer

Job Location: Westerville, OH | Onsite

Shift time : 02:00 PM to 11:00 PM EST

IT01

Description:

AgreeYa is a global Systems Integrator and is seeking an experienced , Cloud Support Engineer to join our growing team. Join our dynamic team as a L2 Cloud Support Engineer where you will be the go-to technical resource driving the reliability, performance and security of enterprise-scale networks and cloud environments. You'll troubleshoot complex issues, lead system upgrades, perform proactive health checks and collaborate closely with infrastructure, security and operations teams to keep mission-critical systems running smoothly

Job Responsibilities

Azure Infrastructure Operations (IaaS)

  • Deploy, configure, manage, and troubleshoot Azure Virtual Machines, Storage Accounts, Virtual Networks (VNets), Load Balancers, and App Services.
    Monitor and optimize Azure infrastructure performance, availability, and scalability.
    Implement and maintain Azure Monitoring solutions and alerts.
     

Hybrid Infrastructure & Identity Management

  • Manage and support hybrid cloud environments integrating on-premises and Azure services.
    Administer Microsoft Entra ID (Azure AD), AD Connect, Hybrid Identity, VPNs, and ExpressRoute.
    Support Active Directory, Exchange, and Microsoft 365 environments.
     

Incident, Problem & Change Management

  • Serve as the escalation point for complex L2 infrastructure incidents.
    Perform root cause analysis (RCA) and implement corrective/preventive actions.
    Participate in incident, change, and problem management processes following ITIL practices.
    Ensure timely resolution of infrastructure and network issues.
     

Monitoring, Security & Compliance

  • Monitor infrastructure health, system performance, and security compliance.
    Conduct infrastructure audits and maintain operational documentation.
     

Backup & Disaster Recovery

  • Manage backup policies and disaster recovery plans using Azure Site Recovery and related tools.
    Support business continuity and emergency outage response activities.
     

Team Collaboration & Leadership

  • Provide technical guidance and mentorship to junior team members.
    Required Skills & Experience
    Microsoft Azure (Compute, Networking, Storage)
    Microsoft Entra ID (Azure AD)
    Azure Monitoring & Security
    Hybrid Cloud Infrastructure Knowledge
    VMware / Hyper-V Administration
    Windows Server Administration
    VPN & ExpressRoute Connectivity
    Incident & Change Management
    Root Cause Analysis (RCA)
    Preferred Skills & Experience:
    Microsoft 365 Administration
    Exchange Administration
    Backup & Disaster Recovery Solutions
    IT Infrastructure Monitoring Tools
    ITIL Process Knowledge
    Education Required:
  • Bachelor’s degree in computer science, Information Technology, Engineering, or equivalent practical experience.
     

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at www.agreeya.com for more information.

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website to learn about our Career & Culture.