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Telecom Billing Jobs in Florida (NOW HIRING)

Forgen

IT Field Engineer

West Palm Beach, FL · On-site

Order and coordinate ISP and telecom services for new and existing jobsites; administer ISP and vendor contracts and billing * Set up and configure Wi-Fi, Starlink, cellular hotspots, and other ...

Socket.dev

IT Field Engineer

West Palm Beach, FL · On-site

$95 - $130/hr

Order and coordinate ISP and telecom services for new and existing jobsites; administer ISP and vendor contracts and billing * Set up and configure Wi-Fi, Starlink, cellular hotspots, and other ...

BroadStaff, LLC

Be Seen First

Warehouse Associate

Clearwater, FL · On-site

$20 - $24/hr

Experience working with telecom, fiber, construction, utility, or similar materials is a plus. Pre ... Maintain accurate Bills of Lading (BOLs) and other shipping/receiving documentation. * Load, unload ...

New

CompuGroup Medical

Regional Sales Executive

Orlando, FL · On-site

$70 - $120/hr

Present and sell healthcare software solutions, including Revenue Cycle Management (RCM), Billing ... You have sold in environments such as:### Telecom, ISP, or wireless### Solar, energy, or home ...

Cgm

Regional Sales Executive

Orlando, FL · Hybrid

Present and sell healthcare software solutions, including Revenue Cycle Management (RCM), Billing ... Telecom, solar, energy, home services, or healthcare sales * You thrive in fast-paced, results ...

Cgm

Regional Sales Executive

Tampa, FL · Hybrid

Present and sell healthcare software solutions, including Revenue Cycle Management (RCM), Billing ... Telecom, solar, energy, home services, or healthcare sales * You thrive in fast-paced, results ...

Cgm

Regional Sales Executive

Tampa, FL · Hybrid

Present and sell healthcare software solutions, including Revenue Cycle Management (RCM), Billing ... Telecom, solar, energy, home services, or healthcare sales * You thrive in fast-paced, results ...

Cgm

Regional Sales Executive

Orlando, FL · Hybrid

Present and sell healthcare software solutions, including Revenue Cycle Management (RCM), Billing ... Telecom, solar, energy, home services, or healthcare sales * You thrive in fast-paced, results ...

MCI Careers

Accountant

Orlando, FL · On-site

$50K - $60K/yr

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Enter accounts payable bills and credit card transactions as needed. * Perform month-end closings ...

City of Ocala, FL

Local Hire Program - Trainee

Ocala, FL · On-site

$16.06/hr

... telecom/fiber, and yardlight services; making necessary adjustments to the account. * Assists customers with activation, disconnection, transfer, and installation of services, including bill balances ...

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All JobsTelecom Billing JobsTelecom Billing Jobs in Florida

Telecom Billing information

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How much do telecom billing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telecom billing in Florida is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.37 per hour, depending on experience, location, and employer.

What is a telecom billing?

A Telecom Billing job involves managing the billing process for telecom services, ensuring accurate calculation of customer usage, generating invoices, and handling disputes or errors. Professionals in this role work with billing systems, verify data, and ensure compliance with pricing and regulatory standards. They may also assist in revenue assurance, fraud detection, and customer queries related to billing. Strong analytical skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive in telecom billing?

To thrive in Telecom Billing, you need strong analytical abilities, attention to detail, and a solid understanding of telecommunications industry processes, typically supported by a background in accounting, finance, or business administration. Familiarity with billing software such as Oracle, SAP, or specialized telecom billing systems, and sometimes relevant certifications like CBPP (Certified Billing and Pricing Professional), are highly valued. Excellent communication, problem-solving skills, and the ability to work collaboratively are key soft skills for success in this role. These skills ensure billing accuracy, minimize revenue leakage, and foster smooth cross-functional operations within the fast-paced telecom environment.

What are some common challenges faced in a telecom billing role?

Professionals in Telecom Billing often encounter challenges such as managing large volumes of complex data, ensuring accurate invoicing, and resolving discrepancies in billing records. Keeping up-to-date with rapidly changing telecom products, services, and pricing structures can require ongoing learning and adaptability. These issues are typically addressed by collaborating with IT, finance, and customer service teams to streamline processes and resolve customer queries efficiently. While these challenges can be demanding, they also provide opportunities for developing specialized expertise and advancing to senior billing analyst or management roles over time.

What are popular job titles related to Telecom Billing jobs in Florida?

For Telecom Billing jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Telecom Billing jobs in Florida look for?

The top searched job categories for Telecom Billing jobs in Florida are:

Telecom Billing jobs near you
Infographic showing various Telecom Billing job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $43,044 per year, or $20.7 per hour.

IT Field Engineer

Forgen

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Forgen is dedicated to building a better future - for generations.
Location: West Palm Beach, Florida (other locations considered)
Travel: Up to 50%
Position Summary
The IT Field Engineer is a senior, field-facing technology role responsible for owning network deployments, hardware support, and site technology operations across Forgen's active project sites and office locations. This role serves as a primary point of escalation for the IT Service Desk and functions as the on-the-ground technology lead for new site mobilizations, ISP coordination, and end-to-end jobsite connectivity. The IT Field Engineer operates with a high degree of autonomy, interacts directly with employees at all levels-from craft workers to project executives-and partners closely with the IT Infrastructure and Service Desk teams.
Forgen Overview
Forgen is a leading geotechnical and specialty civil construction company operating across North America. We are dedicated to delivering innovative solutions for complex civil, geotechnical, and environmental challenges, guided by our core values: We Do What We Say, We Are Passionate About Our Work, We Are One Team, We Work Smart, and We Do The Right Thing.
Key Responsibilities
Field & Site Support
  • Travel to active project sites to provide IT support, troubleshoot issues, and represent the IT team on the ground
  • Serve as the primary escalation point for the IT Service Desk on complex or unresolved field and site issues
  • Lead jobsite technology coordination from mobilization through demobilization, including setup, ongoing support, and teardown
  • Meet with project executives, site superintendents, and staff to assess and coordinate IT needs
  • Assist with IT setup for new offices and project locations, including conference room and collaboration technology
  • Coordinate with local vendors for low-voltage installs, cabling, and other on-site technology services
  • Serve as a senior IT generalist, supporting a broad range of technical needs across field and office environments

Network & Connectivity
  • Configure and deploy high-availability, secure networks including wired infrastructure, switchgear, and wireless LAN
  • Order and coordinate ISP and telecom services for new and existing jobsites; administer ISP and vendor contracts and billing
  • Set up and configure Wi-Fi, Starlink, cellular hotspots, and other alternative connectivity solutions
  • Troubleshoot complex network connectivity issues and drive root cause analysis to resolution
  • Work with the IT Infrastructure team to develop and maintain network standards, configurations, and deployment procedures
  • Support network equipment, phone systems, and other IT infrastructure across jobsite and office locations
  • Maintain and manage network equipment inventory in coordination with logistics and the rental yard

Hardware & Device Management
  • Install, configure, and support printers including IP-based printing and print server administration
  • Image, configure, and deploy laptops, desktops, and other endpoint devices
  • Support and troubleshoot jobsite-connected tools, AV/conference room systems, and office equipment
  • Track and maintain asset inventory of IT equipment across job sites and office locations

Systems & Software Support
  • Support Windows 10 and Windows 11 environments across field and office deployments
  • Provide support for Microsoft 365 applications and services
  • Support and maintain Active Directory and Microsoft Entra (Azure AD) environments
  • Participate in software installations, upgrades, and patching cycles using update management tools
  • Participate in the creation and maintenance of IT standards, procedures, and documentation

Escalation, Training & Communication
  • Function as Level 3 escalation for the IT Service Desk; resolve complex issues and document resolution paths for reuse
  • Train and mentor Service Desk staff and field team members on products, procedures, and best practices
  • Participate in the IT root cause analysis process and contribute to problem management knowledge base
  • Keep peers and management informed of trends, significant problems, and customer-impacting issues
  • Log and track issues using the problem management system; maintain accurate history records and related documentation
  • Any other task or duty as assigned or required

Basic Qualifications
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience considered
  • 3-5 years of IT support experience (phone, in-person, and remote)
  • 2+ years of network infrastructure support experience

Preferred Qualifications
  • Proficiency with Windows 10 and Windows 11 operating systems
  • Working knowledge of Microsoft 365 applications and services
  • Experience with Active Directory and/or Microsoft Entra (Azure AD)
  • Demonstrated experience configuring and deploying Cisco Meraki network devices.
  • Experience ordering, coordinating, and administering ISP and telecom services
  • Familiarity with Starlink, cellular hotspots, and alternative connectivity solutions
  • Experience imaging, deploying, and configuring laptops and desktops
  • Ability to install and troubleshoot printers, including IP-based and print server configurations
  • Experience with metric-based support ticketing systems
  • Experience with asset and inventory tracking of IT equipment
  • Ability to use patching and update management tools
  • Construction industry experience is a plus
  • CompTIA Network+ or Security+ certifications preferred
  • Strong attention to detail, analytical thinking, and problem-solving skills
  • Excellent oral and written communication skills; comfortable presenting to project executives and field staff alike
  • Self-starting and proactive-identifies opportunities and acts without waiting to be directed
  • Ability to handle sensitive and private information with appropriate discretion
  • Strong work ethic and demonstrated commitment to ethics and integrity
  • Passion for safety, with the ability to help ensure that nobody gets hurt
  • Collaborative team player who can work independently to meet deadlines, goals, and objectives
  • Valid Driver's License and ability to travel to project sites across the country

Physical Demands & Work Environment
This role requires regular travel to active construction project sites across the country. Site visits involve physical demands including extended periods of standing or walking, lifting up to 50 pounds, and working in environments with potential exposure to heavy equipment, dust, fumes, uneven terrain, and variable or extreme weather. Required PPE must be worn on all active construction sites. When not traveling, the role may be performed from a home or regional office environment using standard computing and communications equipment.
This job description outlines the general scope of work and is not exhaustive. Employees may be assigned additional duties as needed. Requirements may be adjusted to accommodate disabilities, except where they pose a direct safety risk.
Perks and Benefits
Forgen offers a comprehensive benefits package, including medical, dental, vision, retirement plans, bonuses, paid time off, and more. We support a flexible work model for most non-craft positions and provide additional perks like education assistance, wellness programs, and employee awards.
Equal Opportunity
Forgen is an equal-opportunity employer and prohibits discrimination based on any legally protected status.
Privacy Policy
At Forgen, we are committed to protecting your privacy. We collect and use your personal data to manage the recruitment process, including assessing your application, verifying information, and, if applicable, entering into an employment contract. Your information may be shared with authorized third parties who perform services on our behalf, such as background checks, and only where permitted by law. We implement appropriate security measures to safeguard your information and retain it only as long as necessary for recruitment and legal purposes.
You have the right to access, correct, or request deletion of your data, and to withdraw your consent at any time where applicable. For questions or to exercise your rights, please contact hr@forgen.com.
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