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Telecom Billing Specialist Remote Jobs in Boca Raton, FL

Coral Connect LLC

Collections Specialist

Boca Raton, FL · Remote

$17.50 - $23.75/hr

Investigate and resolve billing errors, coding issues, and authorization-related denials * Submit ... Location: Remote with limited travel to client locations, internal business meetings, and other ...

Coral Connect LLC

Collections Specialist

Boca Raton, FL · On-site +1

$17.50 - $23.75/hr

Investigate and resolve billing errors, coding issues, and authorization-related denials * Submit ... Location: Remote with limited travel to client locations, internal business meetings, and other ...

NRG MGMT LLC

Collections Specialist

Lake Worth, FL · On-site +1

$16.50 - $22.25/hr

Experience with behavioral health, mental health, or substance abuse billing is preferred ... Work Environment Office or remote work environment, depending on company policy. Fast-paced ...

Ontic

Work Transfer Specialist

Miramar, FL · On-site +1

For remote consideration, candidates must currently reside in one of the following approved states ... Ability to interpret engineering drawings, technical specifications, bills of material, and ...

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Telecom Billing Specialist Remote information

See Boca Raton, FL salary details

$13

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How much do telecom billing specialist remote jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telecom billing specialist remote in Boca Raton, FL is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.70 per hour, depending on experience, location, and employer.

What does a telecom billing specialist do?

A Telecom Billing Specialist working remotely is responsible for managing and processing billing information related to telecommunications services. This includes reviewing invoices, reconciling accounts, resolving billing discrepancies, and ensuring clients are accurately charged for services. They use specialized billing software to generate invoices, track payments, and communicate with customers or internal teams to address any billing issues. Remote specialists rely on secure digital tools to perform their tasks efficiently from any location, maintaining confidentiality and accuracy in financial records.

What are the key skills and qualifications needed to thrive as a telecom billing specialist?

To thrive as a Telecom Billing Specialist (Remote), you need strong analytical skills, attention to detail, and a background in finance, accounting, or telecommunications, often supported by relevant degrees or equivalent experience. Familiarity with telecom billing platforms (such as CSG or Amdocs), CRM systems, and proficiency in Excel are typically required. Excellent organizational, problem-solving, and communication skills help you manage accounts and resolve discrepancies efficiently from a remote setting. These abilities are crucial for ensuring accurate billing, maintaining customer satisfaction, and supporting the financial integrity of telecom operations.

What are some common challenges faced by remote telecom billing specialists, and how can they be addressed?

Remote Telecom Billing Specialists often encounter challenges such as coordinating with cross-functional teams across time zones, maintaining data accuracy, and ensuring timely processing of invoices. Utilizing effective communication tools, setting clear deadlines, and regularly updating documentation can help mitigate these issues. Establishing a structured workflow and proactively reaching out to colleagues for clarifications are key strategies for success in a remote environment.

What is the difference between Telecom Billing Specialist Remote vs Telecom Account Coordinator?

AspectTelecom Billing Specialist RemoteTelecom Account Coordinator
CredentialsBilling certifications, industry-specific knowledgeCustomer service experience, industry familiarity
Work EnvironmentRemote, office-based, or hybridRemote or on-site, client-facing
Employer & Industry UsageTelecom companies, billing service providersTelecom providers, sales, and account management teams
Search & Comparison IntentUnderstanding billing roles, remote billing jobsCustomer account management, telecom support roles

The Telecom Billing Specialist Remote primarily focuses on processing and managing telecom billing accounts, requiring billing certifications and industry-specific knowledge. In contrast, the Telecom Account Coordinator handles customer accounts, often involving client communication and support. Both roles may be remote and are common in telecom companies, but they serve different functions within the industry.

What are popular job titles related to Telecom Billing Specialist Remote jobs in Boca Raton, FL?

For Telecom Billing Specialist Remote jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Specialist Remote jobs in Boca Raton, FL look for?

The top searched job categories for Telecom Billing Specialist Remote jobs in Boca Raton, FL are:

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Cities near Boca Raton, FL with the most Telecom Billing Specialist Remote job openings:

Telecom Billing Specialist Remote jobs near you

Remote Customer Solutions Representative

Alorica

Plantation, FL • Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Alorica rating

5.4

Company rating: 5.4 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description

Remote Customer Solutions Representative

Location: "Work at Home 

Employment Type: Full-time 

Supporting:  Telecom Sales and Service

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

As an Inbound Customer Solutions Representative, you will be the first point of contact for customers seeking assistance with their wireless or telecom services. In this role, you will deliver exceptional customer support by answering incoming calls, resolving inquiries, and providing solutions with empathy and professionalism. You will be assisting customers with a wide range of technical and service related concerns, including issues with calling, texting, network connectivity, slow data, and 5G home internet devices.

Key Responsibilities

  • Provide outstanding customer service by responding to inbound calls, assisting with questions regarding service plans, upgrades, added services, and billing. 
  • Take full ownership of issue resolution while maintaining a professional and positive attitude. 
  • Perform troubleshooting for mobile devices and networking issues
  • Act as an advocate for the customer by listening carefully, showing compassion, and working to resolve concerns with patience and understanding.
  • Effectively de-escalate challenging situations while maintaining a calm and positive demeanor.
  • identify sales opportunities to enhance customer accounts through additional products or services that enhance the customer experience
  • Work collaboratively within a supportive and engaging call center team environment.
  • Success in this role requires customer focus, technical aptitude, multitasking ability, problem solving skills, processing accuracy, and adherence to quality and security standards. 

Qualifications: 

  • Candidates must be at least 18 years old, possess a high school diploma or equivalent
  • This role requires strong computer literacy, the ability to navigate multiple systems at once
  • A passion for helping people and creating a positive customer experience.
  • Prior customer service or contact center experience, along with familiarity with telecom products, billing systems, and mobile operating systems, is preferred.
  • Strong communication and active listening skills.
  • Demonstrate punctuality and reliability, and maintain flexibility to work various shifts including evenings, weekends, and holidays. 
 
What'll Set You Up for Success

 

 
Required:
  • High school diploma or GEDin hand for upload verification at time of interview
  • 6+ months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

 
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6+ months
  • Must have relevant industry/program experience

 
Location Note: We are only considering candidates and hiring for this position in the following states:  Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

 

 
Why Alorica?

 
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

 

 
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

 

 
What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs

 
Our Values

 
Bold - We challenge conventions and take smart risks 
Relentless - We deliver results, no matter what it takes 
Connected - We work as One Alorica because we're stronger together 
True - We show up as our authentic selves, every single day

 
Ready to Join Us?

 
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

 
Apply Today!

 
Equal Opportunity Employer - Veterans/Disabled

 
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

 
#AloricaJobs #CallCenter #CustomerServiceJobs

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