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Telecom Audit Jobs in Arizona (NOW HIRING)

Crexendo

Customer Success Manager

Tempe, AZ · On-site

... audits to ensure account accuracy and optimal platform utilization. • Serve as the primary ... of telecom and VoIP experience (NetSapiens Platform experience a plus) • Strong technical ...

amphenol

Lead Quality Inspector

Mesa, AZ · On-site

Support audit preparation and compliance activities * Support training coordination and maintain ... telecom, rail and mass transit, electric and hybrid vehicles, transportation, factory automation ...

Amphenol

Lead Quality Inspector

Mesa, AZ · On-site

$27 - $29/hr

Support audit preparation and compliance activities * Support training coordination and maintain ... telecom, rail and mass transit, electric and hybrid vehicles, transportation, factory automation ...

Amphenol

Support audit preparation and compliance activities * Support training coordination and maintain ... telecom, rail and mass transit, electric and hybrid vehicles, transportation, factory automation ...

Globe Telecom, Inc.

Facilities Expert

Globe, AZ · On-site

Ensure successful compliance with ISO standards, audits, and process requirements. * Manage site access, contractor activities, and facility-related risks. Financial and Vendor Management * Prepare ...

Amphenol

Lead Quality Inspector

Mesa, AZ

Support audit preparation and compliance activities * Support training coordination and maintain ... telecom, rail and mass transit, electric and hybrid vehicles, transportation, factory automation ...

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All JobsTelecom Audit JobsTelecom Audit Jobs in Arizona

Telecom Audit information

See Arizona salary details

$23.3K

$66.9K

$100.6K

How much do telecom audit jobs pay per year?

As of Sep 7, 2026, the average yearly pay for telecom audit in Arizona is $66,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $75,900.00 per year, depending on experience, location, and employer.

What is a telecom audit?

A telecom audit is a systematic review of an organization's telecommunications expenses, contracts, and services to identify billing errors, overcharges, and opportunities for cost savings. Auditors analyze invoices, usage patterns, and contracts from telecom providers to ensure accuracy and compliance. The goal is to optimize telecom spending, recover any overpayments, and improve efficiency within the organization's communication systems.

What are some common challenges faced in a telecom audit role, and how can they be addressed?

Professionals in Telecom Audit often encounter challenges such as identifying billing discrepancies across multiple carriers, interpreting complex telecom contracts, and keeping up with evolving technologies and services. Effective auditors address these challenges by developing strong analytical skills, staying updated on industry changes, and employing specialized audit tools to streamline data analysis. Regular collaboration with IT, finance, and procurement teams also helps ensure accurate data gathering and a comprehensive audit process.

What are the key skills and qualifications needed to thrive as a telecom auditor, and why are they important?

To thrive as a Telecom Auditor, you need a solid understanding of telecommunications systems, billing processes, and financial analysis, often supported by a degree in accounting, finance, or a related field. Familiarity with telecom expense management (TEM) software, spreadsheets, and auditing tools is typically required, and certifications like Certified Internal Auditor (CIA) can be advantageous. Exceptional attention to detail, analytical thinking, and strong communication skills help auditors identify discrepancies and convey findings to stakeholders. These capabilities are crucial for uncovering cost-saving opportunities, ensuring regulatory compliance, and optimizing telecom expenditures.

What is the difference between Telecom Audit vs Network Analyst?

AspectTelecom AuditNetwork Analyst
Required CredentialsCertifications like CTP, CTP, or telecom-specific trainingNetworking certifications such as CCNA, CompTIA Network+
Work EnvironmentAudit firms, telecom companies, consulting firmsIT departments, telecom providers, corporate networks
Employer & Industry UsagePrimarily in telecom, finance, and consulting sectorsTechnology, telecom, and enterprise IT sectors

While both roles involve technical knowledge, Telecom Auditors focus on reviewing telecom expenses, contracts, and compliance, whereas Network Analysts analyze and optimize network performance and infrastructure. Understanding these differences helps professionals choose the right career path or job focus within the telecom industry.

What are popular job titles related to Telecom Audit jobs in Arizona?

For Telecom Audit jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Telecom Audit jobs in Arizona look for?

The top searched job categories for Telecom Audit jobs in Arizona are:

What cities in Arizona are hiring for Telecom Audit jobs?

Cities in Arizona with the most Telecom Audit job openings:

Telecom Audit jobs near you
Infographic showing various Telecom Audit job openings in Arizona as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $66,887 per year, or $32.2 per hour.

Customer Success Manager

Crexendo

Tempe, AZ • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Technical Client Success Manager

Crexendo Inc., powered by NetSapiens, is a customer-centric organization committed to delivering an exceptional experience across our cloud communications software platform. We are seeking a highly motivated, technical Client Success Manager (CSM) to provide proactive, customer-obsessed service to our NetSapiens software platform customers.

This role operates within a collaborative team environment and serves as a strategic advisor, technical resource, and internal advocate for assigned customers. The TCSM is responsible for building long-term relationships, ensuring solution adoption, and supporting customers in achieving their business and technical outcomes on the NetSapiens platform.

Customer Account Management & Technical Guidance:

• Own the customer relationship throughout the entire lifecycle—onboarding, implementation, expansion, and ongoing technical success.

• Collaborate closely with onboarding and deployment teams to ensure a seamless transition into post-launch operations and support.

• Guide customers through NetSapiens platform best practices, configuration standards, and operational workflows to ensure a successful launch.

• Build strong, trusted relationships at multiple levels within the customer's organization, functioning as a strategic and technical advisor.

• Maintain a deep understanding of Crexendo and NetSapiens products, services, APIs, and system capabilities to effectively address questions, provide technical recommendations, and support troubleshooting.

• Assist in periodic technical and billing audits to ensure account accuracy and optimal platform utilization.

• Serve as the primary liaison between customers and internal teams—including Engineering, Product, Sales, Deployment, and Customer Service—ensuring clear communication and alignment.

• Advocate for customer needs internally, helping influence product enhancements, roadmap direction, and service improvements.

Customer Issue & Escalation Management:

• Monitor, assess, and drive resolution of customer-reported issues, coordinating with technical teams as needed.

• Provide structured escalation management, ensuring timely triage, communication, and follow-through until resolution.

• Track and review all live discussions related to escalations, ensuring visibility, documentation, and consistent updates to stakeholders.

• Analyze recurring issues and identify opportunities for process improvement, product enhancements, and customer education.

• Continuously review end-to-end processes and customer feedback to improve the customer experience and strengthen platform adoption.

Requirements and Skills for Success:

• Bachelor's degree or equivalent experience

• 2–3 years of telecom and VoIP experience (NetSapiens Platform experience a plus)

• Strong technical aptitude and the ability to understand and communicate platform-level concepts (SIP, routing, call flows, provisioning, APIs, troubleshooting basics)

• Analytical and process-oriented mindset with attention to detail

• Proficiency with Microsoft Office, especially Excel and Outlook

• Ability to work independently and manage multiple technical priorities simultaneously

• Demonstrated ability to communicate clearly with both technical and non-technical audiences

• Excellent written and verbal communication skills

• Strong organizational, time-management, and multitasking skills

• Proven track record in customer service, account management, or technical support within a professional environment

• Ability to respond to customer needs promptly and professionally

• Strong teamwork and collaboration skills, with experience interfacing across multiple internal departments

Benefits:

Crexendo offers a comprehensive benefits package including; medical, vision, dental, holiday pay, paid time off (PTO), paid sick time (PST), and up to 3.5% 401K match.

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