ZipRecruiter

Log In

1

Telecom Associate Jobs in Virginia (NOW HIRING)

Segra

Carrier Disputes Analyst II

Roanoke, VA · Hybrid

$23.42 - $29.30/hr

Associate or bachelor's degree preferred in business, finance, or related field * Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key ...

Segra

Carrier Disputes Analyst II

Charlottesville, VA · Hybrid

$23.42 - $29.30/hr

Associate or bachelor's degree preferred in business, finance, or related field * Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key ...

Segra

Carrier Disputes Analyst II

Waynesboro, VA · Hybrid

$23.42 - $29.30/hr

Associate or bachelor's degree preferred in business, finance, or related field * Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation. * Key ...

Segra

Field Service Engineer II Richmond VA

Richmond, VA

$23.42 - $29.30/hr

Minimum of 2 years of experience with Telecom equipment Preferred Qualifications: * Associate's degree or technical field (industry related) preferred, and/or a combination of job-related experience.

Merican

Network Architect (Security)

Richmond, VA · On-site

$64 - $85.75/hr

Act as primary technical liaison with telecom carriers and ISPs * Lead troubleshooting of circuit ... Azure Network Engineer Associate (AZ-700) * AWS Advanced Networking Specialty TekWissen ® Group is ...

Allied Universal

Security Officer

Sterling, VA

$19.29/hr

As a Security Officer Patrol Response Associate in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where ...

AFL

Warehouse Operations Manager

Ashburn, VA · On-site

... the largest telecom customers in the world. Our company was founded in 1984 with a single fiber ... Provide leadership support to Warehouse Associate I functions as needed Communication & Customer ...

LanceSoft Inc

Paralegal

Arlington, VA

Associate General Counsel Key Responsibilities: Providing day-to-day legal support for the content ... Office Paralegal Certificate Telecom experience required Additional Information All your ...

next page

Showing results 1-20

All JobsTelecom Associate JobsTelecom Associate Jobs in Virginia

Telecom Associate information

What are some typical challenges Telecom Associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is a telecommunications associate?

A telecommunications associate is a professional responsible for installing, maintaining, and repairing communication systems such as phone lines, internet, and data networks. They often work with technical tools and may need certifications in networking or telecommunications to perform their duties effectively.

What are the key skills and qualifications needed to thrive as a Telecom Associate, and why are they important?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are Telecom Associates?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.
What are the most commonly searched types of Telecom jobs in Virginia? The most popular types of Telecom jobs in Virginia are:
What cities in Virginia are hiring for Telecom Associate jobs? Cities in Virginia with the most Telecom Associate job openings:
Telecom Associate jobs near you
Carrier Disputes Analyst II

Carrier Disputes Analyst II

Segra

Roanoke, VA • Hybrid

$23.42 - $29.30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Segra is searching for a qualified and experienced Carrier Disputes Analyst II to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is a hybrid position, requiring a minimum of three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data, contracts, and rate plans in order to resolve billing discrepancies with domestic and international carriers.

Qualifications

  • Education: Associate or bachelor's degree preferred in business, finance, or related field
  • Experience: A minimum of 2 years of experience in telecom billing, disputes, or financial reconciliation.
  • Key Competencies: Strong analytical skills and advanced Excel capabilities. Advanced understanding of telecom terminology and billing practices. Ability to interpret contract language and apply it to billing analysis.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry-leading service and reliability. Serving over 30,000 connected customer locations, Segra has been providing customer-focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $23.42 - $29.30/hour

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Apply