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Telecom Associate Jobs in Texas (NOW HIRING)

L3HHCM20

Sr. Associate, Procurement

Greenville, TX

$16.75 - $21.75/hr

Job Title: Sr. Associate Procurement Job Code: 41657 Job Location: Greenville, TX (On-Site) Job ... Aircraft Parts, Equipment, Repair and Overhaul; IT, Telecom, Software and Services. Essential ...

Carmax

Senior Engineer, AI & ML (multiple positions)

Dallas, TX · On-site

$103K - $142K/yr

... any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Three (3) ... As an associate, you are part of an innovative movement to empower the modern customer and drive ...

2020 Companies

Retail Sales Associate

Shenandoah, TX · On-site

$18 - $20/hr

Part-Time Necoa Retail Sales Associate Become a Part-Time NECOA Retail Sales Associate! NECOA, by ... Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of ...

2020 Companies

Retail Sales Associate

Frisco, TX · On-site

$18 - $20/hr

Part-Time NECOA Retail Sales Associate Become a Part-Time NECOA Retail Sales Associate! NECOA, by ... Six (6) months prior sales, retail, telecom or marketing experience * Demonstrated knowledge of ...

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Telecom Associate information

What is a telecom associate?

Telecom Associates are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems, including phone, internet, and data networks. They often assist with configuring equipment, monitoring network performance, and resolving connectivity issues. Their role may also involve working with vendors, documenting technical procedures, and ensuring compliance with industry standards. Telecom Associates are essential for keeping communication systems reliable and efficient in businesses and organizations.

What are the key skills and qualifications needed to thrive as a telecom associate?

To excel as a Telecom Associate, you typically need a background in telecommunications or networking, strong analytical skills, and a relevant associate degree or certification. Familiarity with telecom management systems, network monitoring tools, and industry-standard protocols is highly valuable. Excellent attention to detail, problem-solving abilities, and effective communication help you manage tasks and collaborate with technical teams. These competencies ensure reliable network operations, efficient troubleshooting, and high-quality customer service in a technical environment.

What are some typical challenges telecom associates encounter when managing multiple projects simultaneously?

Telecom Associates often juggle several projects at once, such as coordinating service installations, troubleshooting network issues, and updating documentation. Balancing these responsibilities requires effective time management and prioritization to meet deadlines and ensure high-quality service. Additionally, they must communicate clearly with both technical teams and clients, which can be challenging when managing competing demands. Regular status updates, clear documentation, and collaboration with team members help Telecom Associates navigate these challenges successfully.

What is the difference between Telecom Associate vs Customer Service Representative?

AspectTelecom AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma or equivalent; sometimes technical training
Work EnvironmentTelecom companies, call centers, technical supportCustomer service centers, retail stores, call centers
Employer & Industry UsageTelecommunications industry, service providersVarious industries including retail, telecom, and service sectors
Common Search & ComparisonYesYes

Telecom Associates primarily focus on technical support, installation, and maintenance within the telecommunications industry, often requiring technical certifications. Customer Service Representatives handle customer inquiries, billing, and support across multiple industries. While both roles involve communication with clients, Telecom Associates tend to have a more technical focus, whereas Customer Service Representatives focus on customer satisfaction and issue resolution.

What are the most commonly searched types of Telecom jobs in Texas?

The most popular types of Telecom jobs in Texas are:

What cities in Texas are hiring for Telecom Associate jobs?

Cities in Texas with the most Telecom Associate job openings:

Telecom Associate jobs near you

Wireless Sales Associate - Victoria

RedLion Mobile

Victoria, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Overview
JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Wireless Sales Associates who are energetic, driven, and eager to succeed. This role is ideal for someone with retail sales, wireless sales, mobile sales, cable, internet, or customer service experience who is comfortable working in a fast-paced, customer-facing environment.
Who We Are
We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Key Responsibilities:
Sales & Product Knowledge
  • Must be able to engage customers and present telecommunications products and services proactively.
  • Must be comfortable selling mobile, internet, cable, TV, and related support services.
  • Should know how to identify customer needs and recommend the right products or service packages.
  • Must be able to upsell and cross-sell products to maximize sales opportunities.
  • Must be able to meet or exceed individual sales goals and store performance expectations.
  • Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience
  • Must provide a positive, professional, and solution-focused customer experience.
  • Should be comfortable building customer relationships and creating long-term brand loyalty.
  • Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success
  • Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

Requirements
  • Must have at least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
  • Must be able to stand for extended periods of time and lift up to 35 lbs.
  • Must be eligible to work in the United States.
  • Must be able to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or GED is a plus.
  • Experience selling wireless/mobile, home internet, TV, and bundled services is a plus.
  • Experience in high-volume retail, commission-based sales, working toward customer satisfaction targets such as NPS, or telecom retail stores is a plus.

Benefits
Perks & Benefits
  • Medical, Dental, Vision, and 401(k)
  • Paid training and onboarding
  • Monthly commission opportunities
  • Internal promotion and advancement opportunities
  • Employee growth and rewards programs
  • Annual all-expenses-paid trip opportunity for top performers

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