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Telecom Assistant Jobs in Dallas, TX (NOW HIRING)

GDH

Network Field Services Technician

Denton, TX · On-site

$32 - $38/hr

Support telecom functions by troubleshooting IP phone issues, configuring VoIP phones, and resolving call quality problems. * Assist in setting up and configuring VoIP systems and services such as ...

New

ATS Welding

General Laborer

Denton, TX · On-site

$15 - $18/hr

We are involved in critical telecom infrastructure projects across various sectors, and we are ... Key Responsibilities: * Assist crews with various tasks as directed by foremen and supervisors on ...

A&A Marketing Group

Marketing Assistant

Dallas, TX · On-site

$39K - $50K/yr

Our partners consist of companies in the energy, security, telecom, office supplies, restaurant ... Our Marketing Assistant help to create an outstanding experience and guide customers to new ...

A&A Marketing Group

Marketing Assistant

Dallas, TX

$39K - $50K/yr

Our partners consist of companies in the energy, security, telecom, office supplies, restaurant ... Our Marketing Assistant help to create an outstanding experience and guide customers to new ...

Axiros

Be Seen First

Devops Software Engineer

Plano, TX · Remote

$115K - $150K/yr

... * Assist with platform integrations and operational tooling * Support networking components including routers and load balancers * Troubleshoot production environments in ISP and telecom ecosystems ...

New

Axiros

Be Seen First

Devops Software Engineer

Plano, TX · Remote

$115K - $150K/yr

... * Assist with platform integrations and operational tooling * Support networking components including routers and load balancers * Troubleshoot production environments in ISP and telecom ecosystems ...

New

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All JobsTelecom JobsTelecom Assistant JobsTelecom Assistant Jobs in Dallas, TX

Telecom Assistant information

See Dallas, TX salary details

$9

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$49

How much do telecom assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for telecom assistant in Dallas, TX is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.66 and $29.41 per hour, depending on experience, location, and employer.

What are some common challenges telecom assistants face when supporting multiple projects simultaneously?

Telecom Assistants often juggle a variety of tasks, such as coordinating service requests, managing inventory, and supporting technical teams. Balancing these responsibilities across multiple projects can be challenging, especially when priorities shift or urgent issues arise. Effective time management and clear communication with team members are essential to ensure deadlines are met and service interruptions are minimized. Many organizations support Telecom Assistants with scheduling tools and regular team meetings to help manage workloads efficiently.

What is a telecom assistant?

Telecom Assistants are professionals who support the installation, maintenance, and troubleshooting of telecommunications systems within an organization. They assist engineers and technicians by handling tasks such as configuring phone systems, managing network equipment, and providing user support for telecom services. Their role often includes documenting system changes, coordinating with vendors, and ensuring that communication systems operate efficiently. Telecom Assistants play a crucial role in maintaining reliable communication infrastructure for businesses and institutions.

Is working in a telecom assistant career a good career?

A telecom assistant role involves supporting telecommunications systems, troubleshooting issues, and assisting with network operations, often requiring technical skills and customer service abilities. It can offer stable employment with opportunities for advancement and skill development in the telecommunications industry.

What are the key skills and qualifications needed to thrive as a telecom assistant, and why are they important?

To thrive as a Telecom Assistant, you need a strong understanding of telecommunications systems, troubleshooting, and basic electronics, often supported by a relevant diploma or certification. Familiarity with tools like network analyzers, cable testers, and knowledge of telecom software and protocols is commonly required. Excellent communication, attention to detail, and problem-solving skills help you efficiently support technical teams and resolve issues. These skills ensure reliable network operations, quick issue resolution, and effective service delivery within the telecom sector.
What are the most commonly searched types of Telecom jobs in Dallas, TX? The most popular types of Telecom jobs in Dallas, TX are:
What are popular job titles related to Telecom Assistant jobs in Dallas, TX? For Telecom Assistant jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Telecom Assistant jobs in Dallas, TX look for? The top searched job categories for Telecom Assistant jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Telecom Assistant jobs? Cities near Dallas, TX with the most Telecom Assistant job openings:
Telecom Assistant jobs near you
Infographic showing various Telecom Assistant job openings in Dallas, TX as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,713 per year, or $24.9 per hour.

Network Field Services Technician

GDH

Denton, TX • On-site

$32 - $38/hr

Other

Posted 3 days ago

New

Job description

Role Summary
This role involves providing comprehensive network and telecom support in a fast-paced environment. The position includes troubleshooting, configuration, and maintenance of network and VoIP systems, as well as supporting end users remotely. The successful candidate will ensure network stability, device deployment, and adherence to operational procedures across the organization.

Responsibilities

  • Diagnose and resolve network connectivity issues utilizing diagnostic tools such as SolarWinds, Aruba Central, Call Manager, and SDWAN Orchestrator.
  • Assist with configuration and troubleshooting of local area networks, including wired and wireless connections.
  • Monitor and respond to network outages, following documented procedures to restore connectivity promptly.
  • Support telecom functions by troubleshooting IP phone issues, configuring VoIP phones, and resolving call quality problems.
  • Assist in setting up and configuring VoIP systems and services such as Teams, Webex Calling, and on-prem solutions.
  • Investigate call quality issues through NetFlow analysis and escalate when necessary.
  • Log incidents, prioritize tickets, and follow escalation procedures in ServiceNow to meet service level agreements (SLAs).
  • Develop and adhere to Standard Operating Procedures (SOPs) for network and telecom issue resolution.
  • Manage network device configurations, including routers, switches, UPS, and access points, ensuring firmware upgrades and proper deployment.
  • Support the setup and configuration of telecom equipment such as desk phones and softphones.
  • Provide remote support to end users, guiding them through troubleshooting steps and performing basic telecom tasks like call forwarding and voicemail setup.
  • Coordinate dispatching of onsite field engineers for hardware replacements, cable installations, or other physical interventions.
  • Assist onsite teams remotely by guiding troubleshooting efforts and providing technical support.
  • Configure and remediate security vulnerabilities related to NAC and network access controls.

Qualifications

  • Proven experience in network troubleshooting, configuration, and support in a professional environment.
  • Familiarity with network diagnostic and management tools such as SolarWinds, Aruba Central, Call Manager, and SDWAN Orchestrator.
  • Knowledge of LAN and Wi-Fi troubleshooting and configuration.
  • Experience supporting VoIP and telecom systems, including setup and troubleshooting of IP phones and call quality issues.
  • Strong ticket management skills using ServiceNow or similar IT service management platforms.
  • Ability to develop and follow SOPs, ensure SLA compliance, and document work accurately.
  • Experience with network device management, including firmware upgrades and configuration of routers, switches, and access points.
  • Effective communication skills for remote user support and coordination with field engineers.
  • Basic understanding of security practices such as NAC configuration and vulnerability remediation.
  • Availability to work in an on-site environment, collaborating with team members and end users.
  • Strong organizational skills with attention to detail and problem-solving capabilities.
  • Ability to work independently and prioritize multiple tasks efficiently.
  • In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Candidates must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Publishing Pay Range: $32.00 - $38.00 Hourly

Location Requirements: On-Site

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