Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Quick apply
Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Training Lead
Wichita, KS · On-site
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the ... The Training Lead is responsible for the full learning strategy and delivery experience, ensuring ...
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Quick apply
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Must have completed a formal Medical Technology training program leading to a Bachelor's Degree. * Must be certified by American Medical Technologist (AMT), American Society for Clinical Pathology ...
Must have completed a formal Medical Technology training program leading to a Bachelor's Degree. * Must be certified by American Medical Technologist (AMT), American Society for Clinical Pathology ...
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Dodge City, KS
Dodge City, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Quick apply
Nurse Practitioner - (Part-Time) - Colby, KS
Colby, KS · On-site
$600 - $750/day
Benefit from fully provided technology, training, and clinical support. What You WON'T Do: * No treatments, procedures, or diagnosing. * No prescribing, billing, or disability percentage calculations.
Training Specialist
Mission, KS · On-site
$24 - $27/hr
At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating ... Joining the Training Department at ScriptPro means being part of a dynamic group that plays a ...
Quick apply
Training Specialist
Mission, KS · On-site
$24 - $27/hr
At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating ... Joining the Training Department at ScriptPro means being part of a dynamic group that plays a ...
Training Specialist
Manhattan, KS · On-site
$74K/yr
As the Training Specialist you will serve as the Training Administrator responsible for ... Technology, Interdisciplinary Studies, Management, Organizational Management, Project Management ...
Training Specialist
Manhattan, KS · On-site
$74K/yr
As the Training Specialist you will serve as the Training Administrator responsible for ... Technology, Interdisciplinary Studies, Management, Organizational Management, Project Management ...
IT Technician
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
IT Technician
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
IT Technician
Wichita, KS · On-site
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
IT Technician
Wichita, KS · On-site
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
IT Technician
Wichita, KS · On-site
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
Quick apply
IT Technician
Wichita, KS · On-site
$18.20/hr
At WSU Tech , we are committed to providing quality higher education and workforce training that supports economic development for a global economy. Our IT department plays a vital role in ...
Training Specialist
Manhattan, KS · On-site
$74K/yr
As the Training Specialist you will serve as the Training Administrator responsible for ... Technology, Interdisciplinary Studies, Management, Organizational Management, Project Management ...
Training Specialist
Manhattan, KS · On-site
$74K/yr
As the Training Specialist you will serve as the Training Administrator responsible for ... Technology, Interdisciplinary Studies, Management, Organizational Management, Project Management ...
Coordinator-Training
Jennings, KS · On-site
Responsible for the development and delivery of training materials on company products, processes, and technologies. * Selects appropriate training aids and prepare lesson plans relevant to training ...
Coordinator-Training
Jennings, KS · On-site
Responsible for the development and delivery of training materials on company products, processes, and technologies. * Selects appropriate training aids and prepare lesson plans relevant to training ...
Technology Training information
What is technology training?
Technology training refers to instructional programs and activities designed to teach individuals or groups how to effectively use various technologies, such as software, hardware, digital tools, and systems. This training can range from basic computer skills to advanced IT certifications and is often tailored to the needs of a specific organization or industry. Technology trainers help learners develop the technical skills necessary to perform tasks efficiently, stay updated with technological advancements, and improve workplace productivity.
What are some common challenges faced in a technology training role, and how can they be addressed?
Professionals in Technology Training often encounter challenges such as varying skill levels among learners, rapidly evolving technology, and ensuring engagement during sessions. To address these, trainers typically use personalized instructional approaches, stay updated with industry trends, and incorporate interactive elements like hands-on labs or real-world scenarios. Collaborating closely with IT teams and end-users also helps trainers tailor content to organizational needs and ensure ongoing relevance.
What are the key skills and qualifications needed to thrive as a technology trainer, and why are they important?
To thrive as a Technology Trainer, you need expertise in instructional design, subject-matter knowledge of relevant technologies, and experience in adult learning principles, often supported by a degree in education, IT, or a related field. Familiarity with e-learning platforms, Learning Management Systems (LMS), and certification in instructional technologies such as CompTIA CTT+ is typically required. Strong communication, patience, and adaptability are critical soft skills for effectively engaging diverse learners and addressing various learning needs. These skills ensure that complex technical concepts are conveyed clearly and that learners gain practical, applicable knowledge, driving overall organizational effectiveness.
What is the difference between Technology Training vs Network Technician?
| Aspect | Technology Training | Network Technician |
|---|---|---|
| Required Certifications | None or industry-specific certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Classroom, online, corporate training settings | Data centers, offices, client sites |
| Industry Usage | Training providers, corporate training departments | IT service providers, corporations, telecom companies |
| Primary Focus | Teaching technology concepts and skills | Installing, maintaining, troubleshooting networks |
Technology Training focuses on educating individuals on technology concepts and skills, often in classroom or online settings. Network Technicians, however, are hands-on professionals who install and troubleshoot network systems. While both roles require technical knowledge, their work environments and certifications differ significantly.
What are popular job titles related to Technology Training jobs in Kansas?
For Technology Training jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Technology Training jobs in Kansas look for?
The top searched job categories for Technology Training jobs in Kansas are:
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
The Training Lead is responsible for the full learning strategy and delivery experience, ensuring that Specialists receive the instruction, support, and resources needed to develop the skills, knowledge, and confidence required to perform successfully in their roles.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Leads comprehensive onboarding programs for new hires, ensuring each agent is equipped with the foundational knowledge, skills, and confidence needed to begin handling customer interactions effectively.
- Facilitates a variety of training formats including in‑person sessions, virtual classrooms, and self‑paced learning modules to support different learning styles and ensure consistent knowledge transfer across a group of approximately 50 agents.
- Designs, leads, or supports ad‑hoc and refresher training sessions, addressing emerging needs, product updates, policy changes, and areas where additional reinforcement is required to maintain high performance standards.
- Partners closely with the Quality team to identify knowledge gaps or recurring errors, and develops targeted training interventions that improve accuracy, compliance, and customer experience outcomes.
- Ensures all Specialists have access to accurate, up‑to‑date documentation, tools, and learning resources, enabling them to perform confidently and remain aligned with evolving business requirements.
- Maintains, updates, and enhances training materials including lesson plans, slide decks, guides, and digital assets ensuring all content remains current, engaging, and aligned with operational changes.
- Measures training effectiveness through assessments, feedback, performance trends, and post‑training evaluations, using data to refine learning programs and improve overall impact.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- 3 years in training, facilitation, or instructional design.
- Strong presentation and adult-learning facilitation skills.
- Experience developing curriculum, lesson plans, or e-learning content.
- Ability to assess training effectiveness using performance data.
- Strong organizational and stakeholder management skills.
- Proficiency with LMS platforms and content development tools.
Nice to Have
- Instructional Design certification (ATD, CPTD, etc.).
- Experience with blended learning programs.
- Exposure to change management or new-hire ramp strategies.
About MCI Careers
Sourced by ZipRecruiter
MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.
Industry
Computer and electronic product manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Ashburn, VA, US