Technology Training Coordinator Jobs (NOW HIRING)

The Training Coordinator is a part of the team that is responsible for enhancing the outcomes of persons supported by the agency through the development and implementation of staff training programs which promote the agency's mission. The Training Coordinator assists with the preparation and delivery of training to staff, so that they are prepared to successfully meet the needs of the people they support. One of the primary functions of the Training Coordinator is to conduct the training courses and ensure that all records of training are maintained accordingly.

Our Mission

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Who We Are

Since 1949, The Arc Baltimore has been an indispensable resource, providing employment training and support, day and residential services, family support and education, treatment foster care, assistive technology services, respite care, public policy advocacy, and information and referrals.

The Arc Baltimore's full and part-time employees provide services at people's homes, places of employment, day centers, and neighborhoods.

What We Offer

A generous benefits package including:

• 8 Holidays, 15 Vacation days, 9 Sick and Safe Leave days

• Single and family medical, dental, and vision coverage

• Health and Dependent Care Flexible Spending Accounts (FSAs)

• Voluntary Accident and Hospital Indemnity insurance

• Short-Term Disability (STD) and Long-Term Disability (LTD)

• Life insurance (Employee, Spouse, Children)

• 403(b) plan with employer match available after 1 year

• Employee Assistance Program (EAP) and Health and Wellness package

• Legal Assistance and Pet plans

• Tuition Reimbursement

• Employee Discount Program

Job Responsibilities

• Assist in the design, delivery, and quality assurance monitoring of training for staff that prepare them to successfully support the efforts of people served by the agency in their attempts to achieve their life goals. These trainings include long-running curriculum-based "standards" that are offered regularly, "as needed" trainings that may be requested on short notice per provisional conditions, or specific professional-development topics delivered on an occasional basis to small groups.

• Obtain and maintain all certifications to teach training required for staff by Maryland DDA and/or the agency, including but not limited to CPR, First Aid, Choking & Dysphagia, Mandt & Trauma-Informed Support.

• Assist in the facilitation of staff obtaining initial and renewal CMT certifications, inclusive of keeping ongoing documentation, running reports, and acting as a liaison with the Maryland Board of Nursing and Dimensional Health Care Associates.

• Prepare materials, coordinate, and monitor all training activities associated with trainers outside of the department.

• Serve as a resource to all staff for professional skill/knowledge development with a focus on learning and implementing best practices for providing life-enhancing support services, relevant to their job duties.

• Work cooperatively with personnel from other agency departments to resolve training-related issues.

• Serve as a representative and active participant in various meetings and/or committees, both inside and outside of the organization.

• Must be able to prioritize multiple tasks to accomplish intended outcomes by the given due date.

• Accurately and efficiently execute clerical duties for the Training Department (ex. record keeping, generation of reports, customer service, etc.).

• Generate, market, and deliver training to employees of other agencies, businesses and schools.

• Attend trainings, seminars, and conferences to remain current with new knowledge, skills, best practices and emerging trends in the field.

• Communicate and model the agency's mission statement, core values, policies, and procedures.

• Demonstrate sensitivity to cultural diversity of all trainees.

• Complete all agency required trainings for the position.

• Perform other duties as assigned by supervisor.

Qualifications

Required:

• High school diploma or G.E.D required. In lieu of education seven (7) years of related DDA or Training experience may be substituted.

• Valid driver's license (not provisional) with a clean driving record required. Reliable transportation necessary. Travel within the Baltimore metropolitan region is occasionally required.
• Two years of experience in the field of developmental disabilities that includes direct support, clinical support, and/or management.

• Experience with training delivery/facilitation.

Preferred:

• CPR/First Aid and/or MANDT Instructor certification.

• Experience with training delivery/facilitation.

Knowledge, Skills and Abilities

• Excellent oral and written communication skills required.

• Must demonstrate competency in basic computer skills, including proficient knowledge of Microsoft Office and Teams.

• Outstanding organizational and time management skills necessary.

• Interpersonal and presentation skills are essential.

• Must be able to prioritize multiple tasks to accomplish intended outcomes by the given due date.

• Must be highly organized, reliable, flexible and a self-starter

• Communicate and model the agency's mission statement, core values, policies, and procedures.

• Must demonstrate sensitivity to cultural diversity of all trainees.

Working Conditions

• Flexible work hours required; some evenings and weekends are necessary.

• Trainings will be facilitated at multiple internal and external agency locations.

• Will need to be able to stand for long periods of time while training.

• Training set-up requires moving and/or lifting tables, chairs, partitions, and other equipment.

• Frequent contact with people representing diverse cultures.

• Must be able to work onsite, in a shared space environment.

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.