ZipRecruiter

Log In

1

Technology Operations Associate Jobs in Chicago, IL

Tempus

Senior Pharma Operations Associate

Chicago, IL · On-site

Recent advancements in underlying technology have finally made it possible for AI to impact ... The Senior Pharma Operations Associate plays a key role in planning and executing complex pharma ...

Loop

Strategy and Operations Associate

Chicago, IL

Robinson. About the Role Loop is building a strategy and operations function that will drive key ... You have 3+ years of work experience in consulting, technology, data analysis or other quantitative ...

Loop

Strategy and Operations Associate

Chicago, IL · On-site

Robinson. About the Role Loop is building a strategy and operations function that will drive key ... You have 3+ years of work experience in consulting, technology, data analysis or other quantitative ...

next page

Showing results 1-20

All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Chicago, IL

Technology Operations Associate information

See Chicago, IL salary details

$11

$27

$55

How much do technology operations associate jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for technology operations associate in Chicago, IL is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What is the job role of an operations associate?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, ensuring smooth operations, troubleshooting technical issues, and maintaining infrastructure. They often work with tools like ticketing systems and may assist with system updates, monitoring, and process improvements to optimize technology performance.

What does an IT operations associate do?

An IT operations associate is responsible for maintaining and supporting an organization’s technology infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, and assist with software updates and security measures, often using tools like ticketing systems and monitoring software. The role requires technical skills, problem-solving abilities, and often certifications such as CompTIA or Cisco.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What job makes $10,000 a month without a degree?

A Technology Operations Associate typically does not earn $10,000 a month without a degree; such high salaries are more common in roles like software engineering, sales, or specialized IT consulting that may require experience, skills, or certifications rather than formal education. High-paying tech roles often demand technical expertise, certifications, or extensive experience in areas like cloud computing, cybersecurity, or software development.

Which IT job is the highest paid?

In the IT field, chief information officers (CIOs) and chief technology officers (CTOs) are among the highest-paid roles, often earning six-figure salaries or more. Senior roles such as solutions architects, cloud engineers, and cybersecurity executives also command high compensation, especially with specialized skills and certifications like AWS or CISSP.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What are the most commonly searched types of Technology Operations jobs in Chicago, IL? The most popular types of Technology Operations jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Technology Operations Associate jobs? Cities near Chicago, IL with the most Technology Operations Associate job openings:
Technology Operations Associate jobs near you
Infographic showing various Technology Operations Associate job openings in Chicago, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $56,276 per year, or $27.1 per hour.
Education & Product Operations Associate

Education & Product Operations Associate

PROFESSIONAL CONVENTION MANAGEMENT ASSOCIATION

Chicago, IL • On-site

Full-time

Posted 7 days ago

Job description

POSITION SUMMARY

The Education & Product Operations Associate plays a crucial role in PCMA's Event Education and Learning Product Development teams by building, operating, and launching online courses and multi-channel programming. This associate manages speaker and session information, oversees program participant data, and serves as the primary support for learner success and customer service. Collaborating with cross-functional teams, the associate helps create, deliver, and evaluate high-quality learning experiences for both online education and in-person or virtual events. Representing PCMA professionally, this role engages with learners and customers, both internal and external, in all areas of responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist in organizing, building, and operations for initiatives and programs related to supporting and maintaining existing and future educational products and programs. Essential tasks and responsibilities include, but are not limited to, the following:

Operational Efficiency

  • Effectively manages time and responsibilities across both the Education and Learning Product teams.
  • Provide customer service to learners directly by managing the education and products help desk (Jira) and chat (Drift).
  • Data entry of session and speaker information into PCMA or ELI digital platforms.
  • Coordinate evaluation process, including building program surveys, tabulating, and reporting results.
  • Manage the administration of CEUs and learner transcripts.
  • Assist with basic video editing, cropping, etc.

Learning Products

  • Support the operational build-out of new learning courses and oversee the maintenance of existing courses on PCMA and ELI’s learning management systems.
  • Support scheduling and execution of learning product events (webinars, roundtables, virtual summits, etc.), such as building registration pages and producing live digital programming.
  • Manage the content and user experience of the Knowledge Hub, ELI’s library of subscriber-only resources
  • Monitor CMP textbook orders, pack, and ship to learners.
  • Provide contract and invoice management support for enterprise and collegiate sales process

Event Education

  • Contractor management for our event speakers, course instructors, and other service providers including contracting, invoicing, and liaising with finance on payment.[ED1] 
  • Collection of course or program collateral including, but not limited to, session descriptions and learner outcomes, speaker agreements, bios and photos, handouts, presentations, AV requirements, and promotional videos.
  • Coordinate speaker travel, housing, and other logistics with the Events team.
 
 MINIMUM QUALIFICATIONS

Successful candidates for the role are those who meet the following minimum qualifications and criteria:

  • Bachelor's degree in business, communications, education, or a related field.
  • 2-4 years of operations management or related experience.
  • Proven experience in working in business, learning operations, or product development.
  • Experience working in the meeting and business events industry is a plus.
  • Strong communication and interpersonal skills, including written, verbal, presentation, and social skills, with the ability to develop and maintain strong long-term business relationships.
  • Exceptional organizational skills, attention to detail, analytics skills, and a resourceful problem solver.
  • Flexible and experienced working in an ever-changing, fast-paced, results-oriented environment.
  • Proven ability to work independently, take the initiative, and work collaboratively within a matrixed team environment.
  • Ability to process information quickly and disseminate knowledge cross-functionally.
  • Ability to adapt and learn new technology and innovative tools.
  • Experience using MS Teams, Salesforce CRM, learning management systems.
  • Ability to travel as needed to support PCMA or ELI programs onsite.
  • Work from PCMA’s Chicago office three days a week (Tuesday, Wednesday, Thursday).

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

  • Ability to perform work utilizing a computer for extended periods.
  • Ability to sit for extended periods in performing the work.
  • Ability to grasp objects utilizing the fingers (fine motor manipulation).
  • Ability to travel by air or ground transportation as required in performing the work.
  • Ability to lift at least 30 pounds.

Apply