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Technology Operations Associate Jobs in Chicago, IL

Loop

Customer Operations Associate I

Chicago, IL · On-site

$60K - $70K/yr

The Customer Operations Associate is directly responsible for driving automation, optimizing ... Passion for technology and data * Obsessive attention to detail * Proven problem solving results

INMAR, Inc.

Warehouse Operations Associate

Libertyville, IL · On-site

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to operate technology such as barcode scanners, digital scales, software applications, and touch screen ...

Inmar

Warehouse Operations Associate

Libertyville, IL · On-site

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to operate technology such as barcode scanners, digital scales, software applications, and touch screen ...

Inmar

Warehouse Operations Associate

Libertyville, IL · On-site

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to operate technology such as barcode scanners, digital scales, software applications, and touch screen ...

INMAR, Inc.

Warehouse Operations Associate

Libertyville, IL · On-site

$15.50 - $18.50/hr

The Warehouse Operations Associate position requires high attention to detail and the ability to operate technology such as barcode scanners, digital scales, software applications, and touch screen ...

ProducePay

Customer Operations Associate

Chicago, IL · On-site

$26 - $29/hr

Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line ... We're seeking a motivated and detail-oriented Operations Associate to join our growing team. In ...

Advyzon

Operations Associate - Trade Analyst

Lisle, IL · On-site

$65K/yr

AIM is seeking an Operations Associate -Trade Analyst to support the operational and service needs ... Support managers and internal users with platform-related operational, reporting, and technology ...

Chowbus

Warehouse Associate, Operations

Chicago, IL · On-site

$20 - $23/hr

Warehouse Operations Associate The Warehouse Operations Associate role plays a key role in driving our operational efforts in the Restaurant Technology business. The role works on site at our HQ ...

Advyzon

Operations Associate - Trade Analyst

Lisle, IL · On-site

AIM is seeking an Operations Associate -Trade Analyst to support the operational and service needs ... Support managers and internal users with platform-related operational, reporting, and technology ...

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All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Chicago, IL

Technology Operations Associate information

See Chicago, IL salary details

$11

$27

$55

How much do technology operations associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technology operations associate in Chicago, IL is $27.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.25 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What are the most commonly searched types of Technology Operations jobs in Chicago, IL?

The most popular types of Technology Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Technology Operations Associate jobs?

Cities near Chicago, IL with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you
Infographic showing various Technology Operations Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $56,234 per year, or $27 per hour.

Customer Operations Associate I

Chicago, IL • On-site

Loop
See more jobs at Loopexternal

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Key responsibilities

  • Manage the end-to-end operational process for customers, including overseeing the audit process and handling disputes and exceptions related to billing and payment transactions.

  • Identify opportunities to improve internal applications and processes to enhance automation and efficiency in the audit process.

  • Collaborate cross-functionally with Customer Success, Engineering, and Product teams to provide feedback and suggest improvements to the audit process.

Job description

About Loop
Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Our Logistics Data Platform turns fragmented, unstructured data into a trusted foundation that fuels automation, financial clarity, and decision intelligence at scale. Today, Loop serves >20% of the Fortune 100, manages over $30B in supply chain spend, and helps its clients save hundreds of millions of dollars each year.
We recently closed a $95M Series C and are backed by leading investors including Valor Equity Partners, Founders Fund, 8VC, Index Ventures, J.P. Morgan, and more than 50 industry-leading angel investors.
Our team brings deep expertise from Uber, Google, Microsoft, Meta, Amazon, Flexport, C3 AI, VMware, Box, UPS, and C.H. Robinson and we're looking for builders who want to help shape what comes next.
About the Role
As a Customer Operations Associate I, you will be responsible for managing the end to end operational process for our customers. The Customer Operations Associate is directly responsible for driving automation, optimizing invoice management and enabling actionable data for our clients that is critical to their business. You will play a key role in identifying opportunities and ways to improve our products to enhance customer experience and stickiness, working alongside Customer Success Managers, Product and Engineering.
This is an in-person role based in Chicago, with the expectation of being in the office 4+ days per week.
What You'll Do
  • Oversee the day-to-day audit process for clients
  • Proactively identify changes we can make to our internal application in order to improve and enable automation to the audit process
  • Partner cross functionally with Customer Success, Engineering and Product to provide critical feedback on the audit process and make suggested improvements
  • Analyze freight cost data; identify discrepancies and errors in carrier billing; work with carriers to address systemic issues
  • Support customers through managing disputes, claims, and other exceptions related to billing and payment transactions
  • Take the perspective of who we serve into everything you do, anticipating client needs, and responding quickly
  • Partner with Customer Success Managers to ensure client satisfaction and retention

About You
  • Desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
  • Ability to collect data, analyze results, and draw valid conclusions
  • Passion for technology and data
  • Obsessive attention to detail
  • Proven problem solving results
  • Excellent written & spoken communication skills

Compensation and Benefits
The base pay range for this role is $60,000 to $70,000 annually. This range reflects the base pay that Loop reasonably expects to pay for the position at the time of hire. Actual compensation will depend on job-related factors, including experience, skills, qualifications, location, and business needs.
In addition to base salary, this role may be eligible for equity. This role is also eligible for Loop's benefits, including health, dental, and vision insurance, 401(k) match, paid time off, paid holidays, and parental leave.
Equal Opportunity
Loop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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