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Technology Operations Associate Jobs in Delaware

JPMorgan Chase & Co.

Tech Senior Auditor

Wilmington, DE · On-site

$80 - $100/hr

As a Senior Internal Audit Associate in our Technology team, you will have the opportunity to ... operations, and authentication controls. This role offers you the chance to use your judgment and ...

JP Morgan Chase

Tech Senior Auditor

Wilmington, DE · On-site

$78K - $96K/yr

As a Senior Internal Audit Associate in our Technology team, you will have the opportunity to ... operations, and authentication controls. This role offers you the chance to use your judgment and ...

JPMorgan Chase & Co

Tech Senior Auditor

Wilmington, DE

$78K - $96K/yr

As a Senior Internal Audit Associate in our Technology team, you will have the opportunity to ... operations, and authentication controls. This role offers you the chance to use your judgment and ...

Fairygodboss

Tech Senior Auditor

Wilmington, DE · On-site

$80 - $120/hr

As a Senior Internal Audit Associate in our Technology team, you will have the opportunity to ... operations, and authentication controls. This role offers you the chance to use your judgment and ...

New

JPMorgan Chase & Co.

Tech Senior Auditor

Wilmington, DE · On-site

$78K - $96K/yr

As a Senior Internal Audit Associate in our Technology team, you will have the opportunity to ... operations, and authentication controls. This role offers you the chance to use your judgment and ...

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Showing results 21-40

All JobsTechnology Operations Associate JobsTechnology Operations Associate Jobs in Delaware

Technology Operations Associate information

See Delaware salary details

$11

$26

$53

How much do technology operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for technology operations associate in Delaware is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.34 per hour, depending on experience, location, and employer.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

Is a Technology Operations Associate a good career?

A Technology Operations Associate role involves managing and supporting IT systems, often requiring technical skills, problem-solving, and familiarity with tools like network hardware and software. It can be a good career for those interested in IT infrastructure, offering opportunities for advancement and skill development in a growing field.

What cities in Delaware are hiring for Technology Operations Associate jobs?

Cities in Delaware with the most Technology Operations Associate job openings:

Technology Operations Associate jobs near you

Desktop Support Technician

American Technology Services

Wilmington, DE • On-site

$19.75 - $25/hr

Full-time

Re-posted 27 days ago

Job description

About American Technology Services LLC
American Technology Services (ATS) started in 1994 with the same mission as today, providing high-quality managed IT services, network support, and cybersecurity services to firms where quality matters most - the organizations that rely heavily on information technology and high levels of services. Over the years, ATS has built client trust that has lasted for years and years. As time goes forward, our consultative approach resonates well, and our "corporate knowledge" about our clients' IT operations helps our clients perform at a higher level.
About the role
ATS is seeking a customer-focused and proactive Onsite Technician II to support one of our enterprise clients at their Wilmington, DE corporate office. This position serves as the primary onsite IT resource, providing Level 2 technical support, maintaining office technology, and ensuring employees have a positive technology experience throughout their workday. The ideal candidate enjoys working directly with end users, thrives in a hands-on support environment, and can effectively balance walk-up requests, ticketed work, and proactive site maintenance activities.
What you'll do
  • Troubleshoot hardware, software, and connectivity issues with a focus on timely resolution and excellent customer service.
  • Provide both walk-up and remote end-user support.
  • Support employee onboarding, offboarding, and workstation setup activities.
  • Troubleshoot audio/video, camera, display, and meeting connectivity issues.
  • Coordinate repairs or replacements as needed to minimize business impact.
  • Perform routine site wellness checks to verify office IT infrastructure and equipment is functioning properly.
  • Document and track maintenance activities, issues, and resolutions.
  • Maintain accurate asset inventory records and assist with asset audits and refresh initiatives.
  • Manage and resolve support tickets while meeting service level expectations.
  • Maintain detailed documentation of work performed and issue resolution.
  • Contribute to knowledge articles and process documentation when appropriate.
  • Coordinate with facilities teams and third-party vendors on technology-related projects and repairs.
  • Support office moves, equipment installations, cabling activities, and other onsite initiatives.

Qualifications
  • 2+ years of desktop support, help desk, or end-user support experience.
  • Experience supporting Windows, and Microsoft 365 applications.
  • Experience troubleshooting desktop hardware, software, printers, and peripherals.
  • Experience supporting conference room technology.
  • Experience with Citrix or virtual desktop environments.
  • Strong customer service, communication, and organizational skills.
  • Ability to work independently in an onsite support role.
  • Experience working within a ticketing system such as ServiceNow.
  • Strong ability to prioritize competing requests and manage workload independently in a fast-paced environment.

Qualifications Preferred
  • Experience with hardware deployments, asset management, and lifecycle programs.
  • Experience serving as the primary onsite IT resource for a corporate office environment.
  • Familiarity with Microsoft Intune, Azure AD/Entra ID, or endpoint management tools.
  • Associate's or Bachelor's degree in Information Technology or related field, or equivalent work experience.

What Success Looks Like
  • Delivering exceptional customer service and technical support.
  • Maintaining a visible and approachable onsite IT presence.
  • Keeping conference rooms and office technology operational.
  • Resolving support requests efficiently and documenting work thoroughly.
  • Proactively identifying and addressing issues before they impact users.

Work Environment
  • Full-time (Monday - Friday, 8:30 AM - 5:00 PM ET) onsite position located in Wilmington, DE.
  • Regular interaction with end users, facilities teams, vendors, and remote support teams.
  • Occasional lifting and movement of IT equipment may be required.

Apply