Technology Operations Associate Jobs in Delaware

About this role
Associate, DevOps Engineer - Service Management Group
About BlackRock
BlackRock's purpose is to help more people experience financial well-being. As a fiduciary to investors and a global provider of financial technology, we deliver investment management, risk management, and technology solutions to clients worldwide. Our culture is built on partnership, innovation, and accountability.
About Aladdin
Aladdin is BlackRock's unified technology platform that brings together investment, risk, trading, operations, and data. It enables institutions to make informed decisions, operate at scale, and strengthen resilience.
About this role
We are looking for a DevOps Engineer to join the Service Management team within Mission Control. In this role, you will help improve how we run and support large-scale systems by building automation, enhancing observability, and strengthening production reliability. You will work closely with engineering and operations teams to reduce manual effort, improve system health, and support modern, scalable operations. This position offers hands-on experience with enterprise platforms, DevOps practices, and emerging AI-enabled operational tooling.
What you'll do
Build and automate

• Develop automation, tools, and services to improve service management workflows
• Build scripts and applications for monitoring, alert handling, and reporting
• Use APIs and infrastructure-as-code to create scalable and repeatable solutions

Support production systems

• Support production and pre-production environments, including deployments and onboarding
• Participate in incident response, recovery, and post-incident reviews
• Contribute to disaster recovery testing and operational readiness

Improve reliability and visibility

• Enhance monitoring, alerting, and observability across systems
• Identify recurring issues and drive improvements through automation
• Partner with teams to improve production readiness and supportability

Apply AI and innovation

• Contribute to AI-enabled solutions such as intelligent assistants, automated runbooks, and incident insights
• Help teams adopt tools that improve productivity and reduce repetitive tasks

Follow governance and controls

• Work within established change, risk, and control frameworks
• Ensure solutions meet security, compliance, and audit requirements
• Maintain documentation and improve operational processes

What you'll need
Basic qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
• Experience in DevOps, software engineering, or a related role
• Experience with Python or scripting for automation
• Familiarity with Linux or Unix environments
• Understanding of monitoring, logging, and alerting
• Knowledge of incident and change management processes
• Strong problem-solving and communication skills

Preferred qualifications

• Experience with tools such as Terraform, Ansible, or CI/CD pipelines
• Experience with IT service management tools (e.g., ServiceNow)
• Familiarity with containers, Kubernetes, or platform engineering
• Exposure to cloud platforms such as AWS or Azure
• Interest in AI/ML or generative AI applications
• Understanding of secure automation and enterprise controls
• Experience in financial services or regulated environments

Who you are

• You enjoy building and improving systems through automation
• You take a thoughtful, structured approach to problem solving
• You collaborate effectively across engineering and operations teams
• You are curious and open to learning new tools, including AI-driven solutions
• You are motivated to improve reliability and efficiency at scale

For Wilmington, DE Only the salary range for this position is USD$110,000.00 - USD$138,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC's Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.