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Technology Operations Associate information

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$11

$26

$53

How much do technology operations associate jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for technology operations associate in Delaware is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.34 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Technology Operations Associates, and how can they be addressed?

Technology Operations Associates often encounter challenges such as managing multiple priorities, responding quickly to system outages, and ensuring seamless coordination between technical and non-technical teams. Staying organized, communicating clearly with colleagues, and proactively learning about new technologies are key strategies for overcoming these hurdles. Additionally, developing strong troubleshooting skills and a customer-focused mindset can help associates effectively resolve issues and contribute positively to the overall IT operations environment.

What does a technology associate do?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, including troubleshooting hardware and software issues, maintaining network infrastructure, and assisting with system updates. They often work with tools like ticketing systems and may require certifications such as CompTIA or Cisco. The role typically involves collaboration with IT teams and may require availability for on-call support or shift work.

What does a Technology Operations Associate do?

A Technology Operations Associate is responsible for supporting and maintaining an organization’s technology infrastructure. This includes monitoring system performance, troubleshooting technical issues, and assisting with the deployment of new software or hardware. They often work closely with IT teams to ensure systems are running smoothly and efficiently. Their role is essential to minimize downtime and keep technology resources available for employees and customers.

What is the job role of an operations associate?

A Technology Operations Associate is responsible for supporting the daily functioning of technology systems, ensuring smooth operations, troubleshooting technical issues, and maintaining infrastructure. They often work with IT tools, monitor system performance, and assist with process improvements to enhance efficiency.

What does an IT operations associate do?

An IT operations associate is responsible for maintaining and supporting an organization’s technology infrastructure, including servers, networks, and hardware. They monitor system performance, troubleshoot issues, and assist with software updates and security measures, often using tools like ticketing systems and monitoring software. This role requires technical skills, problem-solving ability, and knowledge of IT best practices.

What are the key skills and qualifications needed to thrive as a Technology Operations Associate, and why are they important?

To thrive as a Technology Operations Associate, you need a solid understanding of IT systems, troubleshooting, and operational processes, usually backed by a degree in information technology, computer science, or a related field. Familiarity with monitoring tools, ticketing systems, and ITIL frameworks, as well as relevant certifications like CompTIA or ITIL, are commonly required. Strong analytical thinking, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure smooth technology operations, quick issue resolution, and efficient collaboration across teams.

What is the difference between Technology Operations Associate vs Network Support Specialist?

AspectTechnology Operations AssociateNetwork Support Specialist
Required CredentialsAssociate degree or relevant certifications (e.g., CompTIA A+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentIT departments, tech companies, data centersNetwork operations centers, IT support teams
Employer & Industry UsageTechnology firms, corporate IT departmentsTelecommunications, internet service providers
Common Search & ComparisonYesYes

The Technology Operations Associate and Network Support Specialist roles share similar credentials and work environments, often within IT departments or tech companies. While the associate focuses on overall technology operations, the network support specialist specializes in network infrastructure and troubleshooting. Both roles are essential in maintaining IT systems, but their specific focus areas differ.

What hot tech job pays $775 000?

High-level executive roles in technology, such as Chief Technology Officer (CTO) or Chief Information Officer (CIO), can reach compensation levels around $775,000 or higher, especially in large corporations or tech firms with stock options and bonuses. These positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.
What cities in Delaware are hiring for Technology Operations Associate jobs? Cities in Delaware with the most Technology Operations Associate job openings:
Technology Operations Associate jobs near you
Senior Product Delivery Associate - Card Acquisitions

Senior Product Delivery Associate - Card Acquisitions

JPMorgan Chase & Co.

Wilmington, DE • On-site

$91K - $140K/yr

Full-time

Medical, Retirement

Posted 16 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 487 frontline employees who took The Breakroom Quiz

55th of 146 rated banks

Job description


Join a team that helps scale and modernize how we acquire new card customers through high-impact partnerships and supplier delivery. You'll build strong relationships, create clarity in complex work, and help turn commitments into measurable outcomes.
As a Senior Product Delivery Associate in the Card Acquisitions Product team, you will coordinate cross-functional delivery with strategic partners and external suppliers, helping teams execute roadmaps, manage risks, and strengthen controls. You'll bring structure to fast-moving priorities through disciplined planning, clear communications, and proactive issue management. You'll also help improve operational routines and documentation so delivery stays efficient, consistent, and audit-ready.
Job responsibilities
  • Execute supplier initiatives by translating priorities into delivery plans, milestones, dependencies, risks and issues, and status reporting
  • Coordinate work across Product, Technology, Operations, and Risk partners to drive deliverables from initiation through completion
  • Track modernization deliverables, document decisions, surface blockers, and drive actions that improve scalability and efficiency
  • Support third-party oversight activities by coordinating inputs, tracking due dates, maintaining audit-ready documentation, and escalating concerns appropriately
  • Assess supplier management and operational processes by gathering evidence, documenting gaps, and coordinating remediation with accountable owners
  • Monitor supplier adherence to contractual requirements, policies, and procedures, and communicate potential impacts to stakeholders
  • Deliver change management support by drafting communications, coordinating impact inputs, contributing to readiness planning, and tracking sustainment activities
  • Improve processes by identifying inefficiencies or control gaps and implementing standard routines, templates, and playbooks
  • Communicate progress, risks, and tradeoffs through clear, concise updates in decks, emails, and reports
  • Manage competing priorities with sound judgment, operating effectively in ambiguity and driving closure through disciplined follow-through
  • Promote a strong control environment by following risk, control, and process expectations while focusing on customer outcomes
Required qualifications, capabilities, and skills
  • 6 years of experience in delivery execution, program/project coordination, process improvement, supplier oversight, business operations, risk management, controls, or related work
  • Ability to coordinate across a matrixed environment and drive execution without direct authority
  • Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple workstreams in ambiguity
  • Experience creating and maintaining delivery artifacts (plans, risks and issues logs, action logs, status reports, and governance notes) with strong attention to detail
  • Strong written and verbal communication skills, including tailoring updates for senior stakeholders and working teams
  • Ability to collaborate with Product and Technology teams to recommend improvements that enhance customer experience and operational effectiveness
  • Working knowledge of vendor management and third-party oversight expectations, including risk and control practices
  • Bachelor's degree or equivalent experience
Preferred qualifications, capabilities, and skills
  • Experience in financial services, particularly supplier oversight, risk management, controls, or compliance-related work
  • Experience supporting supplier performance routines, governance forums, and contractual deliverables
  • Systems-thinking approach to analyze end-to-end processes and identify optimization opportunities
  • Experience using agile ways of working to deliver iterative improvements
  • Familiarity with responsible use of AI tools to improve documentation quality and process execution (with appropriate controls)
  • Master's degree and/or relevant certifications (for example, PMP, agile, Lean, risk, or controls)

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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