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Technology Operations Assistant Jobs in Missouri

Reimagine Resources

Operations Support Assistant

Fenton, MO · On-site

$18 - $23/hr

We are looking for a highly organized, proactive, and detail-driven Operations Assistant to support ... Excellent written and verbal communication * Tech-savvy; proficient in Microsoft Office and Google ...

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Technology Operations Assistant information

What does a technology operations assistant do?

A Technology Operations Assistant supports the daily operations of an organization's IT department. Their responsibilities typically include assisting with hardware and software installation, troubleshooting technical issues, managing inventory of tech equipment, and helping to maintain system documentation. They work closely with IT staff to ensure smooth operations and provide technical support to other employees. This role is essential for keeping technology systems running efficiently and securely.

What are the key skills and qualifications needed to thrive as a technology operations assistant, and why are they important?

A Technology Operations Assistant typically needs strong organizational abilities, attention to detail, and a foundational understanding of IT systems or help desk procedures, often supported by an associate degree or relevant experience. Familiarity with ticketing systems, office productivity software, and basic troubleshooting tools is commonly required. Effective communication, problem-solving, and teamwork help individuals stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, minimizing downtime, and supporting both technical staff and end users efficiently.

What are some typical challenges faced by a technology operations assistant and how can they be managed effectively?

Technology Operations Assistants often juggle multiple tasks such as monitoring system performance, managing IT tickets, and supporting end-users. Common challenges include maintaining attention to detail while responding quickly to technical issues and adapting to rapidly evolving technologies. Effective time management, clear communication with IT teams, and proactively learning about new systems can help overcome these challenges. Regular collaboration with senior technicians and attending internal training sessions also contribute to smoother operations and professional growth.

What is the difference between Technology Operations Assistant vs IT Support Specialist?

AspectTechnology Operations AssistantIT Support Specialist
Required CredentialsAssociate degree or relevant certificationsAssociate degree or certifications like CompTIA A+
Work EnvironmentOffice and data center settings, supporting daily tech operationsHelp desks, user support, troubleshooting hardware/software issues
Employer & Industry UsageTech companies, corporate IT departments, data centersIT service providers, corporate IT, tech support firms
Common Search & ComparisonOften compared for operational roles in tech environmentsCustomer support and troubleshooting roles

While both roles support technology functions, the Technology Operations Assistant focuses on maintaining and supporting daily tech operations within organizations, whereas the IT Support Specialist primarily handles troubleshooting and assisting end-users with technical issues.

What are the most commonly searched types of Technology Operations jobs in Missouri?

The most popular types of Technology Operations jobs in Missouri are:

What cities in Missouri are hiring for Technology Operations Assistant jobs?

Cities in Missouri with the most Technology Operations Assistant job openings:

IT Auditor

Saint Louis, MO • Hybrid

Strategic Staffing Solutions
Professional, Scientific, and Technical Services • 201 - 500 employees
Learn more about Strategic Staffing Solutionsexternal

Full-time

Posted 22 days ago

Job description

Job Description STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING. IT Auditor St. Louis, MO (Hybrid/onsite) Full time Direct Hire Competitive salary with excellent benefits *For this position we are looking for more of a risk based IT operations lens rather than compliance/SOX based audits.

Position Summary The Information Technology (IT) Auditor II works closely with all levels of management to perform audits of the Company's operations and projects, focusing on those that support Digital strategic initiatives and business plans. The IT Auditor II assesses the effectiveness of processes and controls associated with the company's various Digital applications and systems, including Digital project implementations, cybersecurity, data privacy, and Sarbanes-Oxley. Key responsibilities include: Conduct reviews to evaluate compliance with policies, processes, and controls prescribed by management (e.g., Digital security standards, change management standards, data privacy, project management) and applicable regulations (e.g., Sarbanes-Oxley)

Execute reviews according to audit plan objectives, scope, timing, and deliverables. Collaborate with Digital management and process owners to identify and evaluate current business, strategic, cybersecurity, and operational risks and priorities against the related processes and controls. Communicate the audit status and findings to key stakeholders and assist management in developing action plans to address the root cause and improve operations.

Assist audit teams on processes and controls supporting business initiatives, software implementations, process redesign, or other special projects. Support the Senior Auditor in risk assessment activities, including evaluating cyber, project, and operational risks, identifying emerging risks, and developing the audit plan and objectives. Collaborate with the external auditing firm on the timing and scope of assurance work that is relevant to the firm's scope of work and Internal Audit.

Apply critical judgment, strong analytic skills, and sound independent decision-making. Display strong presentation, verbal, and written communication skills. Qualifications: Bachelor's Degree from an accredited college or university required, preferably in Business Administration, Information Systems, Computer Science, Accounting, Finance, or related field.

Advanced college degree preferred. One or more years of relevant experience in external auditing, internal auditing or an IT related field required. Three or more years of experience preferred.

Experience with Sarbanes-Oxley IT compliance and/or business risk assessment in a regulated environment preferred. Public accounting or audit experience preferred. Certifications: Professional certification such as CISA, CISSP, CPA, CIA, PMP or similar certification OR the ability to meet the certification requirement within twenty-four (24) months is required.

*Beware of scams. S3 never asks for money during its onboarding process

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