Technology Manager Jobs in Colchester, CT (NOW HIRING)

The State of Connecticut, Department of Administrative Services is now seeking a Information Technology Manager 3 in Hartford, CT.

• Visit our State Employee Benefits Overview page!
• Professional growth and development opportunities
• A healthy work/life balance to all employees

• Full Time.
• Monday through Friday schedule.
• Location: 55 Farmington Ave, Hartford, CT 06106.
• Standard hours 8:00 AM to 4:30 PM with some flexibility based on operational needs.
• Hybrid.

Reporting to the Deputy CIO, the Project & Vendor Management Office (PMO/VMO) Lead provides strategic leadership for enterprise project delivery and vendor management across BITS. This position is responsible for establishing and maturing enterprise project management standards, portfolio governance, vendor performance management, and delivery oversight to ensure technology initiatives achieve measurable business outcomes for State agencies. Working closely with BITS leadership, agency executives, project managers, procurement staff, and vendors, the PMO/VMO Lead will promote consistent project execution, improve transparency into project performance, strengthen vendor accountability, and support enterprise decision-making through standardized governance and reporting.

• Lead the enterprise Project Management Office (PMO) and Vendor Management Office (VMO) functions for BITS.
• Establish and continuously improve project management methodologies, governance processes, standards, and tools.
• Oversee the enterprise portfolio of technology initiatives, providing visibility into project health, risks, dependencies, and resource needs.
• Develop executive dashboards and reporting that support informed decision-making by agency and BITS leadership.
• Partner with agency leadership, Customer Success Managers, Enterprise Solutions, and development teams to ensure successful project delivery.
• Lead enterprise project intake, prioritization, governance, and portfolio planning processes.
• Develop and implement vendor management practices, including performance scorecards, service level monitoring, risk management, and continuous improvement initiatives.
• Collaborate with procurement, legal, and agency partners throughout the vendor lifecycle, including planning, solicitation, implementation, and ongoing contract management.
• Monitor vendor performance to ensure contractual obligations, service levels, and project deliverables are achieved.
• Identify and mitigate project, portfolio, and vendor risks while proactively resolving delivery issues and removing barriers.
• Promote organizational project management maturity through coaching, mentoring, training, and continuous process improvement.
• Foster collaboration across technical, business, and customer-facing teams to improve enterprise delivery and customer satisfaction.
• Build and develop a high-performing team of project managers, portfolio analysts, and vendor management professionals.

Within a state agency information technology division these classes are accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

• Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location;
• Responsible for meeting all data processing or information technology needs of the respective unit, division, function or location; establishes priorities for systems development and information technology projects in accordance with agency requirements;
• Coordinates, plans and manages solution architecture projects;
• Directs the planning, design and implementation of complex storage solution configuration;
• Develops plans for future utilization information technology services in the overall agency program;
• Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;
• Aligns information technology planning with the business strategy;
• Leads and influences the development of standards and decisions regarding changes to systems/applications;
• Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;
• Oversees information technology projects from conception to completion;
• Works with leadership team to maximize cross-team contributions;
• Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;
• Interfaces regularly with clients/customers;
• Stays abreast of local, regional and national industry trends;
• Understands the major economic, political, technological and competitive trends affecting technology;
• To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve;
• Compares information technology with those of significant competitors and makes appropriate adjustments;
• Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;
• Sets an example by acting in ways that are consistent with shared department values;
• Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;
• Strengthens staff by providing choice, developing competence and offering visible support;
• Focuses on continuous learning for self and staff;
• Actively acknowledges individual and team accomplishments;
• Leverages technological solutions to meet business needs;
• Participates in the recruitment and hiring of staff, including outreach, interview and selection;
• Performs related duties as required.

• Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
• Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.
• Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.
• Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.
• Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
• Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
• Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

• Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.