Technology Implementation Manager Jobs in Silver Spring, MD

Industry/Sector

Not Applicable

Specialism

HR Transformation and Optimization

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.
In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of PwC's Workforce Consulting practice, you will be embedded on implementation engagements as a core delivery team member with direct client exposure across the full project lifecycle. You will work alongside client HR and payroll teams from discovery through cutover, helping them configure, validate, and operationalize their HRIS to support their payroll and HR service delivery goals. This is a hands-on delivery role for someone who can drive workstreams independently, communicate with confidence at the client level, and hold their ground on process and compliance decisions.
Responsibilities
Lead assigned implementation workstreams across discovery, design, configuration, testing, and cutover phases
Facilitate client working sessions to gather requirements, validate configuration decisions, and resolve open items
Document current-state payroll processes and translate them into configuration requirements
Support data migration activities including data mapping, validation, and parallel processing
Conduct and facilitate user acceptance testing (UAT), track defects, and drive resolution with client teams
Advise clients on payroll compliance requirements, pay rules, and leading practices as they relate to system design
Prepare and deliver client-facing status updates, issue logs, and workstream documentation
Mentor junior team members on implementation methodology and client engagement standards
What You Must Have
- Bachelor's Degree
- 3 years of experience
What Sets You Apart
Hands-on implementation experience with enterprise payroll platforms (Workday, Oracle, SAP SuccessFactors, UKG Pro, Ceridian Dayforce, ADP, Paycom, or similar)
End-to-end payroll implementation experience, including requirements, configuration, testing, and go-live
CPP (Certified Payroll Professional) certification
Experience managing payroll for multi-jurisdictional or international employee populations
Ability to run client-facing meetings and manage stakeholder expectations without senior oversight
Familiarity with HRIS data migration and parallel run processes
Experience identifying and documenting payroll process gaps and recommending system-enabled solutions

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines