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Technologies Manager Jobs in Alberta (NOW HIRING)

Water Technologies

Account Manager

Edmonton, AB

Within this framework, Veolia's Water Technology Business brings together a dedicated team of ... Join Veolia as an Account Manager in our Chemical Solutions and Monitoring (CSM) division and be at ...

Clio

Manager, IT Systems

Calgary, AB · On-site

We are seeking a Manager, IT Systems to join our IT team. This role is available to candidates across Canada (excluding Quebec). If you are local to one of our hubs (Burnaby, Calgary, or Toronto ...

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Technologies Manager information

What is a technologies manager?

Technologies Managers are professionals responsible for overseeing the planning, implementation, and maintenance of technology systems within an organization. They manage IT teams, coordinate technology projects, and ensure that the company's technology infrastructure aligns with business goals. Technologies Managers also evaluate new technologies, manage budgets, and ensure data security and compliance. Their role is critical in keeping an organization competitive and operationally efficient in a rapidly evolving digital landscape.

What are the key skills and qualifications needed to thrive as a technologies manager?

To thrive as a Technologies Manager, you need a solid background in IT systems, project management, and a relevant degree in computer science or a related field. Familiarity with enterprise software, cloud platforms, network infrastructure, and certifications such as PMP or ITIL are often required. Leadership, strategic thinking, and strong communication skills help you effectively manage teams and drive technology initiatives. These abilities are crucial for ensuring that technology solutions align with organizational goals and deliver business value.

How does a technologies manager typically collaborate with cross-functional teams to implement new systems or upgrades?

Technologies Managers frequently work with cross-functional teams, including IT specialists, department heads, and end-users, to ensure smooth implementation of new technologies or system upgrades. They facilitate communication between technical and non-technical stakeholders, translate business requirements into technical specifications, and oversee project timelines. Effective collaboration often involves regular meetings, progress updates, and troubleshooting sessions to address challenges and ensure that solutions align with organizational goals.

What is the difference between Technologies Manager vs IT Project Manager?

AspectTechnologies ManagerIT Project Manager
ResponsibilitiesOversees technology teams, manages tech strategy, and implements technological solutions.Plans, executes, and closes IT projects within scope, time, and budget.
Required SkillsTechnical expertise, leadership, strategic planningProject management, communication, scheduling
CertificationsITIL, PMP, or relevant technical certificationsPMP, CAPM, or equivalent project management certifications
Work EnvironmentTech departments, cross-functional teamsProject teams, client interactions, cross-departmental collaboration

Technologies Managers focus on overseeing technology strategies and teams, while IT Project Managers concentrate on managing specific IT projects. Both roles require strong technical and management skills, but their scope and daily tasks differ significantly.

What cities in Alberta are hiring for Technologies Manager jobs?

Cities in Alberta with the most Technologies Manager job openings:

Technologies Manager jobs near you

Manager, IT Service Delivery

Hopewell Residential Management LP

Calgary, AB

Full-time

Posted 21 days ago

Job description

Title: Manager, IT Service Delivery
Company: Hopewell Residential Management
Employment Type: Full-time, Permanent
Location: Calgary, AB About Hopewell ResidentialHopewell Residential is one of Calgary's leading home builders and a respected community developer in Western Canada. Our technology environment is undergoing the most significant change in two decades, anchored by an ERP replacement and a broader digital strategy.The OpportunityWe are hiring a Manager, IT Service Delivery to lead day-to-day IT service operations through the ERP transition and into a new steady-state operating model.This role owns IT service delivery outcomes: ticketing, vendor management, ITSM discipline, and the relationship between IT and the business. You will steward the service function through ERP selection, implementation, go-live, and stabilization, and then lead it as a permanent capability.What You Will Do1. Own IT Service Delivery
  • Own end-to-end IT service delivery for the business, including intake, triage, escalation, and resolution.
  • Establish and enforce ITSM discipline, tooling, and operational standards.
  • Act as the primary relationship owner between IT and functional leaders across operations, finance, sales, marketing, and construction.
  • Support Enterprise solutions such as Salesforce, NEWSTAR, Monday.com etc. through a team of internal team members, vendors and contractors.
2. Lead ERP Service Readiness & Stabilization
  • Participate meaningfully in ERP partner selection, including vendor presentations, scoring, contract input, and run-readiness evaluation.
Define and own ERP service readiness, including:
  • Support model design
  • Cutover and go-live support planning
  • Hypercare execution
  • Post-go-live stabilization
  • Carry accountability for ERP operational performance through the first 12 months post go-live.
3. Team Leadership & EvolutionLead a team evolving over time:
  • Current state: 1 analysts
  • Future state (12–18 months): 2 specialized analysts (Salesforce/Business Apps; AI/Microsoft/Data)
  • Hire, coach, prioritize, and hold the team accountable as the function scales.
  • Ensure roles are clear, workloads are sustainable, and knowledge is not concentrated in individuals.
4. Vendor & Partner Management
  • Own relationships with managed services providers, ERP vendors, Salesforce specialists, and Microsoft contractors.
  • Negotiate and manage SOWs, rate cards, SLAs, and performance expectations.
  • Drive accountability, escalation discipline, and continuous improvement with vendors.
5. Governance & Operating Model Participation
  • Participate as a member of all Enterprise Application Steering Committees.
  • Maintain RACI accountability for service delivery readiness, ITSM tooling, and vendor performance.
  • Work with the IT Leadership team to formalize and maintain governance structures, decision rights, and escalation paths.
6. Cross-Functional PartnershipPartner closely with the IT and business team members:
  • Define business vs. technical issue triage
  • Establish clean handoffs between project delivery and operations
  • Ensure continuity through system implementation and beyond
Organizational ContextHopewell Residential is part of the Hopewell family of companies. Central IT services (infrastructure, identity, endpoint, cyber) are provided by Hopewell Capital.You will work with the Fractional CIO to formalize and maintain the RACI defining the boundary between:
  • Hopewell Residential application and service delivery
  • Hopewell Capital central IT services
What You Bring
  • 5–8 years of progressive IT experience with a clear focus on service delivery and vendor management
  • Demonstrated experience running or standing up an ITSM function
  • Comfort owning outcomes across multiple application platforms without being the deepest technical expert
  • Strong communication skills with business leaders who are not IT-native
  • ERP transition experience in a mid-market environment is a strong asset
What Success Looks LikeAt 6 Months
  • ERP partner selection participation complete
  • Enterprise Application Vendor relationships formalized with clear SOWs and expectations
  • Application service delivery model defined (support tiers, escalation paths, tooling direction)
  • Foundational ITSM processes integrated in service delivery
At 12 Months (ERP Go-Live)
  • ERP is live with a functioning hypercare model
  • ITSM tooling supports ERP and non-ERP workloads cohesively
  • Service team build-out complete
At 24 Months (Post-Stabilization)
  • ERP is stable and fully transitioned into BAU operations
  • Application portfolio rationalized to approximately 10–12 core tools
  • Vendor performance is measured, managed, and continuously improved
  • IT service delivery is viewed as a strategic partner, not a reactive support function

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