ZipRecruiter

Log In

1

Technician Manager Jobs in Springfield, VA (NOW HIRING)

SAIC

Regional Deployment Manager

Sterling, VA · Hybrid

$120K - $160K/yr

ORA_HYBRID Description SAIC is looking for an experienced, energetic and motivated Regional Deployment Technician/Manager in the Sterling, VA area to join our Land Border Integration team supporting ...

SAIC

Regional Deployment Manager

Sterling, VA · On-site

$120K - $160K/yr

Description SAIC is looking for an experienced, energetic and motivated Regional Deployment Technician/Manager in the Sterling, VA area to join our Land Border Integration team supporting a DHS ...

F.H. Furr

Electrical Service Manager

Rockville, MD

$90K - $130K/yr

Leading and mentoring a team of electrical technicians * Managing day-to-day electrical service operations * Driving exceptional customer service and satisfaction * Collaborating with other ...

F.H. Furr

Electrical Service Manager

Rockville, MD · On-site

$90K - $130K/yr

Leading and mentoring a team of electrical technicians * Managing day-to-day electrical service operations * Driving exceptional customer service and satisfaction * Collaborating with other ...

F.H. Furr

Electrical Service Manager

Rockville, MD

$130K/yr

Leading and mentoring a team of electrical technicians * Managing day-to-day electrical service operations * Driving exceptional customer service and satisfaction * Collaborating with other ...

next page

Showing results 1-20

All JobsTechnician JobsTechnician Manager JobsTechnician Manager Jobs in Springfield, VA

Technician Manager information

See Springfield, VA salary details

$24K

$64.1K

$107.1K

How much do technician manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technician manager in Springfield, VA is $64,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a technician manager?

Technician Managers are professionals who oversee teams of technicians, ensuring that all technical work is performed efficiently and meets quality standards. They are responsible for supervising daily operations, coordinating schedules, providing technical guidance, and managing resources. In addition, Technician Managers often handle hiring, training, and evaluating staff performance, while also troubleshooting complex technical issues. Their leadership ensures that projects are completed on time and within budget, maintaining a safe and productive work environment.

What are the key skills and qualifications needed to thrive as a technician manager, and why are they important?

To thrive as a Technician Manager, you need a solid background in technical operations, leadership experience, and often a degree or certification in a relevant technical field. Familiarity with maintenance management systems, project management software, and industry-specific tools is typically required. Strong communication, problem-solving abilities, and team leadership are vital soft skills for effective oversight and team development. These skills ensure efficient workflow, high team performance, and successful project outcomes in technical environments.

How does a technician manager balance hands-on technical work with leadership responsibilities?

A Technician Manager often splits their time between overseeing technical teams and directly engaging in troubleshooting or project work. While leadership duties like scheduling, performance reviews, and mentoring are a priority, staying involved in technical tasks ensures they remain knowledgeable and credible with their team. Success in this role typically requires strong time-management skills and an ability to delegate effectively, allowing the manager to address both team development and operational goals. This balance helps foster trust within the team and keeps the manager aligned with evolving technical processes.

What is the difference between Technician Manager vs Service Technician?

AspectTechnician ManagerService Technician
CredentialsRelevant certifications, management experienceTechnical certifications, specialized training
Work EnvironmentSupervisory roles, team management, administrative tasksHands-on technical work, customer service, troubleshooting
Employer & Industry UsageUsed in industries like manufacturing, HVAC, automotiveCommon in service industries, repair shops, maintenance

The main difference is that a Technician Manager oversees teams and manages operations, while a Service Technician focuses on performing technical repairs and maintenance. Both roles require technical skills, but the Technician Manager also handles leadership and administrative responsibilities.

What are the most commonly searched types of Technician jobs in Springfield, VA? The most popular types of Technician jobs in Springfield, VA are:
What are popular job titles related to Technician Manager jobs in Springfield, VA? For Technician Manager jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Technician Manager jobs in Springfield, VA look for? The top searched job categories for Technician Manager jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Technician Manager jobs? Cities near Springfield, VA with the most Technician Manager job openings:
Technician Manager jobs near you
Infographic showing various Technician Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,083 per year, or $30.8 per hour.

Deputy Project Manager/Desktop Technician Manager/Queue Manager

Ardent

Rockville, MD • On-site

Full-time

Re-posted 23 days ago

Job description

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers' most difficult problems-and we are committed to the well-being, personal goals, and professional development of our employee. We are "All In." We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed.
We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.
Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our team.
This is an on-site position in Rockville, MD.
Position Description:
Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our dynamic team. In this role, you will support daily IT operations by overseeing desktop support teams and managing the ServiceNow ticket queue. You will ensure efficient workload distribution, SLA adherence, and continuous visibility into ticket performance while serving as a backup to the Project Manager.
Responsibilities and Duties:
  • Support the Project Manager in managing day-to-day desktop support operations.
  • Serve as the primary lead for the ServiceNow ticket queue, including triage, routing, assignment, and closure oversight.
  • Schedule and distribute workload across Tier 1 and Tier 2 technicians based on skillsets, availability, and SLA priorities.
  • Monitor SLA response and resolution metrics; proactively escalate risks to prevent breaches.
  • Provide operational oversight and guidance to desktop support technicians to ensure service quality and consistency.
  • Act as Project Manager during absences, ensuring continuity of operations and decision-making.
  • Prepare weekly reporting, including ticket summaries, backlog status, and trend analysis for leadership presentations.
  • Coordinate staffing coverage across shifts, including planned absences and surge support requirements.

Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field (or Associate's degree with equivalent experience).
  • Minimum of 5 years of IT operations management experience.
  • At least 3 years of supervisory, team lead, or queue management experience.
  • Hands-on experience with ServiceNow administration and ITSM processes (incident, request, and problem management).
  • Strong understanding of SLA management, ticket prioritization, and service delivery metrics.
  • Demonstrated ability to lead teams, manage competing priorities, and operate in a fast-paced environment.
  • ITIL Foundation certification.
  • Active Public Trust clearance (or ability to obtain).

Preferred Qualifications:
  • ServiceNow Certified System Administrator.
  • CompTIA A+ or Network+.
  • Experience supporting federal or enterprise IT service desk environments.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.
Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

Apply