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Associate Technician Jobs in Springfield, VA (NOW HIRING)

LCG Inc

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance: Public Trust Onsite: 5 Days Sponsorship: No sponsorship will be provided now or in the future.

LCG, Inc.

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance: Public Trust Onsite: 5 Days Sponsorship: No sponsorship will be provided now or in the future.

BruckEdwards Inc

Associate PACS Technician

Reston, VA · On-site

Associate PACS Technician Washington, DC Full-time, Exempt Public Trust BruckEdwards, Inc. is a growing, small business, government contracting company providing IT services to the federal government.

LCG, Inc.

AV Technician, Associate

Bethesda, MD · On-site

AV Technician, Associate Location: Bethesda (On-site with occasional after-hours support) Clearance: Public Trust Onsite: 5 Days Sponsorship: No sponsorship will be provided now or in the future.

Gromelski & Associates

Hardware Technician

Manassas, VA · On-site

$40K - $55K/yr

Hardware Technician Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software ...

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All JobsAssociate Technician JobsAssociate Technician Jobs in Springfield, VA

Associate Technician information

See Springfield, VA salary details

$12

$22

$35

How much do associate technician jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for associate technician in Springfield, VA is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Associate Technician vs Maintenance Technician?

AspectAssociate TechnicianMaintenance Technician
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; technical certifications often preferred
Work EnvironmentManufacturing, healthcare, or technical settings; assisting with basic technical tasksIndustrial, commercial, or facility settings; performing repairs and preventive maintenance
Employer & Industry UsageEntry-level roles in various industries; supporting technical teamsFacilities management, manufacturing, or industrial sectors; responsible for equipment upkeep
Common Search & Comparison IntentUnderstanding entry-level technical roles and responsibilitiesDistinguishing maintenance duties from other technical support roles

Associate Technicians typically perform basic technical support and assist senior staff, often in manufacturing or healthcare environments. Maintenance Technicians focus on repairing and maintaining equipment, ensuring operational efficiency. While both roles require similar certifications and work in technical settings, Maintenance Technicians usually have more hands-on repair responsibilities.

What is an associate technician?

Associate Technicians are entry- to mid-level professionals who provide technical support and assistance in a variety of industries, such as IT, engineering, manufacturing, or healthcare. Their responsibilities typically include installing, maintaining, troubleshooting, and repairing equipment or systems under the supervision of senior technicians or engineers. They may also assist with data collection, documentation, and quality control tasks. Associate Technicians often work as part of a team and are essential for ensuring the smooth operation of technical processes and systems.

What are some common challenges associate technicians face when starting in the role, and how can they overcome them?

Associate Technicians often encounter challenges such as adapting to new technical systems, managing time effectively while handling multiple tasks, and understanding standard operating procedures. To overcome these, it's helpful to seek guidance from experienced team members, actively participate in training sessions, and practice consistent communication with supervisors. Building familiarity with tools and processes through hands-on experience also helps boost confidence and efficiency in the role.

What are the key skills and qualifications needed to thrive as an associate technician, and why are they important?

To thrive as an Associate Technician, you need a solid understanding of technical principles, troubleshooting, and equipment maintenance, often supported by an associate degree or relevant certification. Familiarity with diagnostic tools, industry-specific software, and safety protocols is typically required. Attention to detail, effective communication, and strong problem-solving abilities are crucial soft skills for this role. These skills ensure timely and accurate technical support, minimize equipment downtime, and contribute to efficient team operations.
What are the most commonly searched types of Technician jobs in Springfield, VA? The most popular types of Technician jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Associate Technician jobs? Cities near Springfield, VA with the most Associate Technician job openings:
Associate Technician jobs near you
Infographic showing various Associate Technician job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,140 per year, or $22.7 per hour.

AV Technician, Associate

LCG Inc

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Job Title: AV Technician, Associate
Location: Bethesda (On-site with occasional after-hours support)
Clearance: Public Trust
Onsite: 5 Days
Sponsorship: No sponsorship will be provided now or in the future.
Position Overview: We are seeking a highly skilled and customer-focused Audio Visual (AV) Technician, Associate to support conference room technologies, hybrid meeting environments, and enterprise collaboration tools for a federal healthcare/research organization. The AV Technician, Associate will provide operational support, troubleshooting, installation, maintenance, and it helpdesk support, end-user training for audio/video conferencing systems across multiple facilities.
This role is critical in ensuring seamless support for executive meetings, virtual collaboration, conference room technology, and enterprise communication platforms in a fast-paced IT support environment.
Key Responsibilities
Audio Visual & Conference Room Support
  • Operate, configure, maintain, and troubleshoot enterprise conference room and collaboration technologies across multiple NIH facilities.
  • Support integrated AV environments including:
    • Polycom / BOSE conferencing systems
    • Meeting Owl conferencing devices
    • ClickShare wireless presentation and conferencing systems
    • Digital projectors and presentation systems
    • Integrated microphones, speakers, cameras, and control panels
    • HDMI/USB-based room connectivity solutions
  • Provide operational support for hybrid meetings (virtual and onsite) utilizing:
    • Microsoft Teams
    • Zoom
  • Configure and troubleshoot conference room peripherals including:
  • Wireless presentation devices
  • USB conferencing bridges
    • Audio DSPs
    • Network-connected AV devices
    • Video switching and signal distribution equipment
  • Support executive-level meetings, webinars, town halls, scientific reviews, and special events requiring high-availability AV operations.
  • Perform conference room readiness checks prior to meetings including:
      • Audio/video functionality validation
      • Connectivity verification
      • Firmware/software updates
      • Peripheral testing
      • Presentation support
  • Provide real-time technical support during live meetings and rapidly resolve audio, video, latency, echo, camera, display, and connectivity issues.
  • Coordinate with NIH Conference Services, networking teams, facilities personnel, and stakeholders to ensure successful meeting execution.
  • Maintain and support conference room scheduling and collaboration integrations tied to Microsoft 365 and Outlook calendaring services.
  • Perform preventative maintenance and lifecycle support for AV equipment including patching, firmware upgrades, hardware replacements, cable management, and equipment refresh initiatives.
  • Recommend modernization strategies and technology improvements for conference room and collaboration environments.

Collaboration & Microsoft 365 Support
  • Provide technical support for Microsoft 365 collaboration environments including:
    • Microsoft Teams Rooms
    • Outlook calendaring integration
    • SharePoint collaboration access
    • OneDrive collaboration support
  • Assist users with meeting scheduling, conferencing setup, guest access, and screen sharing capabilities.
  • Support interoperability between conferencing platforms and enterprise collaboration systems.
  • Troubleshoot identity/authentication issues impacting conferencing services and meeting participation.
  • Assist with user access and permissions for collaboration platforms as directed by leadership.

Customer Service & End User Training
  • Deliver high-quality customer service and white-glove executive support for leadership meetings and mission-critical events.
  • Train end users on proper operation of AV equipment, hybrid meeting procedures, and collaboration technologies.
  • Develop and maintain user documentation, quick reference guides, SOPs, and training materials.
  • Conduct one-on-one and group training sessions related to conferencing technologies and collaboration tools.
  • Provide proactive communication and follow-up regarding support tickets, outages, and meeting support activities.
  • Respond to escalations and customer issues within established Service Level Agreements (SLAs).
  • Maintain professionalism and composure while supporting high-visibility meetings and time-sensitive events.

Operations, Compliance & After-Hours Support
  • Provide occasional after-hours and weekend support for:
    • Executive meetings
    • Maintenance windows
    • Technology deployments
    • Emergency troubleshooting
    • System outages
  • Follow organizational IT security, change management, and operational procedures.
  • Support compliance with NIH IT security policies and operational standards.
  • Participate in continuity of operations (COOP) and disaster recovery support activities as required.
  • Assist in maintaining operational readiness of mission-critical AV and collaboration systems.
  • Support inventory audits, equipment sanitization, and lifecycle refresh activities for AV hardware and conference room technologies.

Required Qualifications
  • Bachelor's degree in Information Technology, Communications, Audio Visual Technology, or related field (or equivalent experience).
  • 5+ years of experience supporting enterprise AV/conference room technologies.
  • 3+ years of experience with Helpdesk (preferred)
  • Hands-on experience with:
    • Microsoft Teams Rooms
    • Zoom Rooms
    • Polycom/BOSE systems
    • Meeting Owl devices
    • Digital displays/projectors
  • Strong troubleshooting skills for audio/video, network connectivity, and collaboration tools.
  • Experience supporting hybrid meeting environments.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with ability to support executive leadership.
  • Ability to work occasional evenings, weekends, or after-hours support as required

Preferred Qualifications
  • NIH experience a strong plus.
  • CTS (Certified Technology Specialist) certification preferred.
  • Experience in federal or healthcare environments.
  • ServiceNow experience.
  • Familiarity with ITIL/ServiceNow ticketing systems.
  • Knowledge of networking fundamentals and AV integration best practices.
  • Experience supporting Microsoft 365 collaboration environments.

Compensation and Benefits
The projected compensation range for this position is $58,000 to $66,000 per year benchmarked in the Washington, D.C. metropolitan area. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
LCG offers a competitive, comprehensive benefits package which includes health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave, federal holidays, professional development, and lifestyle benefits.
Devoted to Fair and Inclusive Practices
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
If you are interested in applying for employment with LCG and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department by email at hr@lcginc.com.
Securing Your Data
Beware of fraudulent job offers using LCG's name. LCG will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from lcginc.com or system@hirebridgemail.com emails, not free commercial services like Gmail or WhatsApp. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr@lcginc.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
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