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Technician Desk Jobs (NOW HIRING)

AA2IT

Help Desk Technician

$20.50 - $27.75/hr

AA2IT is seeking a Help Desk Technician to assist in reviewing open cases and facilitating their resolution. The role involves contacting technicians, logistics, and field managers for updates to ...

West 4th Strategy

Service Desk Technician

Washington, DC · Remote

Service Desk Technician II ROLE We need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the ...

New

West 4th Strategy

Service Desk Technician

Washington, DC · On-site +1

$59K - $81K/yr

Service Desk Technician II ROLE We need an experienced Service Desk Technician at Federal Prison Industries (UNICOR). UNICOR provides employment and job skills training to federal inmates through the ...

New

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

DatamanUSA, LLC

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

DatamanUSA has an exciting opportunity for a talented Help Desk Technician to work with one of our direct clients in Nashville, TN. We love referrals! Please refer us to your friends, family and ...

New

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...

Planet Depos LLC

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

Job Type Full-time Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...

Rigil Corporation

Help Desk Technician

Kings Bay, GA · On-site

$20 - $27/hr

Help Desk Technician About Rigil Rigil is an award-winning, woman-owned, small business that specializes in technology consulting, strategy consulting and product development. We value teamwork and ...

United Systems

Desktop Technician Tier 2

Oklahoma City, OK · On-site

$18.75 - $24/hr

Help Desk Technician II Location: Oklahoma City, Oklahoma About the Role United Systems is seeking a Help Desk Technician II to provide intermediate technical support to managed service customers. In ...

ASMGi

Service Desk Technician

Cleveland, OH · On-site

$31K - $52K/yr

Service Desk Technician Would you like to join us in a growing, thriving tech company with the highest levels of integrity, where we do great things for our clients every day? If this sounds like ...

Mavensoft Technologies

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Help Desk Technician Location: Nashville, TN - Onsite Duration: 9 Months ( It's 12hrs shift daily - 6:00 PM - 6:00 AM Night Shift of 4-on / 3-off each week) Description: Metro ITS is seeking a ...

Prosum

Service Desk Technician

Phoenix, AZ · On-site

All Service Desk Technicians are responsible for providing technical assistance and support related to computer systems, hardware, or software. Utilizing the CA Service Desk application, technicians ...

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Technician Desk information

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How much do technician desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technician desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a technician desk?

Technician Desk jobs typically involve providing technical support and troubleshooting assistance to customers or employees, often via phone, email, or in-person. These professionals are responsible for diagnosing hardware and software issues, resolving technical problems, and escalating complex cases to higher-level specialists. Technician Desk staff also help with setting up equipment, installing software, and maintaining records of support requests. They play a crucial role in ensuring that IT systems run smoothly and efficiently in an organization.

What are the key skills and qualifications needed to thrive as a technician desk?

To thrive as a Technician Desk professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Strong communication, patience, and problem-solving abilities help in effectively assisting users and managing technical issues. These skills are crucial for ensuring timely technical support, minimizing downtime, and maintaining user satisfaction.

What are the typical challenges faced by a technician desk professional, and how can they be managed?

Technician Desk professionals often encounter challenges such as managing a high volume of service requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. Staying organized and using ticketing systems efficiently can help prioritize tasks and maintain workflow. Additionally, ongoing learning and collaboration with other IT staff are key to staying updated on new technologies and best practices, ensuring effective resolution of issues and professional growth.

What is the difference between Technician Desk vs Network Technician?

AspectTechnician DeskNetwork Technician
CertificationsBasic IT support certifications (e.g., CompTIA A+)Networking-specific certifications (e.g., CompTIA Network+, Cisco CCNA)
Work EnvironmentHelp desks, support centers, remote troubleshootingNetwork labs, client sites, data centers
Job FocusHandling user issues, hardware/software troubleshootingConfiguring, maintaining, and troubleshooting networks

Technician Desk roles primarily focus on end-user support and hardware/software troubleshooting, often requiring general IT certifications. Network Technicians specialize in network infrastructure, requiring specific networking certifications and working in network environments. While both roles support IT operations, their daily tasks and expertise areas differ significantly.

What cities are hiring for Technician Desk jobs?

Cities with the most Technician Desk job openings:

What states have the most Technician Desk jobs?

States with the most job openings for Technician Desk jobs include:

What are popular job titles related to Technician Desk jobs?

For Technician Desk jobs, the most frequently searched job titles are:

Technician Desk jobs near you

Service Desk Technician

Elkhart, IN

Patrick Industries
Construction Materials Wholesalers • 1 - 5K employees
Learn more about Patrick Industriesexternal

Full-time

Re-posted 8 days ago

Patrick Industries rating

6.6

Company rating: 6.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

Job description

Patrick Industries is hiring an experienced, full-time Service Desk Technician to join our growing IT Department . The Service Desk Technician provides support to internal customers via phone, email, and computer chat, using technical knowledge and company resources to diagnose and resolve basic computer, application, system, device, access, or performance issues.

Patrick Industries is a leading manufacturer and distributor of components products and building materials serving different industries throughout the United States including RV, Manufactured Housing, Industrial and Marine segments. With locations in 23 states, Patrick is a Company with a strong network of meaningful relationships with our brands and customers.

This position would require 25% of time traveling to offices located in Elkhart, Indiana. Required working hours are in the Eastern Standard time zone.

Responsibilities and Duties:

The Service Desk Technician will be responsible for supporting internal customers within Patrick Industries to resolve complex issues requiring detailed systems and applications knowledge.

Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or reset passwords.

  • Provide on-site and remote support for software and hardware issues
  • Operating system and application installation/configuration
  • Complete documentation of technical issues and resolutions
  • Perform setup and troubleshooting of end user equipment
  • Installation of pre-configured networking hardware
  • Properly evaluate situations and immediately provide effective solutions
  • Support users in the use of computer equipment by providing necessary training/advice
  • Manage Service Desk tickets in a timely manner
  • Respond to customer issues via phone, email, and computer chat
  • Run diagnostics to resolve customer-reported issues
  • Install, make changes, and repair computer hardware and software
  • Follow-up with customers to ensure issues are resolved

What Patrick Industries employees say

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