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Technical Workforce Jobs in Oklahoma (NOW HIRING)

BOK Financial

Senior Workforce Analytics Consultant

Tulsa, OK · On-site

$102K/yr

The Workforce Analytics Consultant provides data-driven insights and recommendations to leaders by ... Strong communication and presentation skills, with the ability to explain technical concepts to non ...

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All JobsTechnical Workforce JobsTechnical Workforce Jobs in Oklahoma

Technical Workforce information

What is the difference between Technical Workforce vs Technical Specialist?

AspectTechnical WorkforceTechnical Specialist
CredentialsVaries; often includes certifications or technical trainingTypically requires specialized certifications or advanced technical training
Work EnvironmentHands-on roles in manufacturing, IT, or technical supportFocused on specific technical expertise, often in labs or specialized departments
Employer & Industry UsageCommon across industries like manufacturing, IT, constructionUsed in IT, engineering, and technical services sectors

The Technical Workforce encompasses a broad range of roles requiring technical skills, often involving manual or operational tasks. In contrast, a Technical Specialist has a more focused, expert-level role with specialized knowledge. Both roles are essential in technical industries but differ mainly in scope and expertise level.

What are considered technical jobs?

Technical jobs are roles that require specialized knowledge of science, engineering, technology, or computer systems. Examples include software developers, network administrators, engineers, IT support specialists, and data analysts, often requiring relevant certifications or technical skills. These jobs typically involve working with complex tools, software, or machinery in a professional environment.

What job categories do people searching Technical Workforce jobs in Oklahoma look for?

The top searched job categories for Technical Workforce jobs in Oklahoma are:

What cities in Oklahoma are hiring for Technical Workforce jobs?

Cities in Oklahoma with the most Technical Workforce job openings:

Technical Workforce jobs near you
Infographic showing various Technical Workforce job openings in Oklahoma as of June 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Workforce Planning Manager

Simmons Bank

Oklahoma City, OK

Full-time

Posted 16 days ago

Simmons Bank rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.

Essential Duties and Responsibilities

  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.

  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.

  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.

  • Partner with Retail leadership to align staffing strategies with sales and service expectations.

  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.

  • Establish scheduling standards and governance across the retail network.

  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.

  • Provide insights into capacity gaps and optimization opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

  • Strong analytical mindset with experience translating data into staffing decisions.

  • Deep understanding of workforce management principles in a retail, contact center, or service environment.

  • Proven ability to influence leaders without direct authority.

  • High attention to detail with strong organizational skills.

  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills

  • Workforce Management Platforms (Verint preferred).

  • Advanced Excel (pivot tables, forecasting models, scenario analysis).

  • Data visualization/reporting tools (Power BI strongly preferred).

  • Scheduling methodologies and forecasting techniques.

Education and/or Experience

  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)

  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations

  • Experience supporting multi-location or branch-based environments preferred

  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations

  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required

  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)

  • Problem-solving and critical thinking skills

  • Clear communication (translating data into actionable insights)

  • Stakeholder management across Retail leadership

  • Continuous improvement mindset

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

  • Critical Thinking, Reading Comprehension, Systems Analysis,

  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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