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Technical Training Manager Jobs in Springfield, IL

Technical Service Manager

Springfield, IL ยท On-site +1

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... Formal Education, Qualifications or Training * Board Certified Entomologist (BCE) or ACE * 2 years ...

Technical Service Manager

Springfield, IL

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... Formal Education, Qualifications or Training * Board Certified Entomologist (BCE) or ACE * 2 years ...

Technical Service Manager

Springfield, IL

$115K - $115K/yr

Works collaboratively with Technical Account Managers and National Account Managers to drive ... Formal Education, Qualifications or Training * Board Certified Entomologist (BCE) or ACE * 2 years ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

Whether you're currently an Assistant Manager or an experienced stylist ready to take on full ... Leadership and technical training to help you grow your skills, the team, and the salon * The ...

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Showing results 1-20

Technical Training Manager information

See Springfield, IL salary details

$42.6K

$81.4K

$125.4K

How much do technical training manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for technical training manager in Springfield, IL is $81,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical training manager?

To thrive as a Technical Training Manager, you need expertise in instructional design, deep technical knowledge relevant to your industry, and experience in adult learning principles, often backed by a degree in education, engineering, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certification in training methodologies such as ATD or CompTIA CTT+ is typically required. Exceptional communication, leadership, and organizational skills help you engage learners and collaborate effectively with cross-functional teams. These competencies ensure successful training programs that drive employee performance and support organizational goals.

What is the difference between Technical Training Manager vs Technical Trainer?

AspectTechnical Training ManagerTechnical Trainer
ResponsibilitiesOversees training programs, manages training staff, develops strategiesDelivers technical training sessions, creates training materials, assesses learner progress
Required CredentialsBachelor's degree, industry certifications, leadership skillsTechnical certifications, subject matter expertise, training experience
Work EnvironmentCorporate offices, training departments, online platformsClassrooms, workshops, online training sessions

The main difference is that a Technical Training Manager focuses on overseeing and strategizing training programs, while a Technical Trainer primarily delivers technical instruction and training sessions. Both roles require relevant technical certifications, but the manager role emphasizes leadership and program management, whereas the trainer role emphasizes direct instruction and technical expertise.

How does a technical training manager typically collaborate with subject matter experts (SMEs) to develop effective training programs?

A Technical Training Manager works closely with subject matter experts (SMEs) to ensure training materials are technically accurate and up-to-date. This collaboration often involves conducting needs assessments, co-developing course content, and reviewing technical documentation together. The manager facilitates regular meetings or workshops with SMEs to gather insights and feedback, ensuring that training addresses real-world scenarios and organizational goals. This partnership is crucial for creating engaging and relevant learning experiences for technical staff.
What are popular job titles related to Technical Training Manager jobs in Springfield, IL? For Technical Training Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Technical Training Manager jobs in Springfield, IL look for? The top searched job categories for Technical Training Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Technical Training Manager jobs? Cities near Springfield, IL with the most Technical Training Manager job openings:
Infographic showing various Technical Training Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $81,467 per year, or $39.2 per hour.

Technical Service Manager

Grain and Protein Technologies

Assumption, IL โ€ข On-site

$111K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Grain & Protein Technologies is a leading global designer, manufacturer, and marketer of reliable, durable, and innovative equipment solutions for grain, seed, poultry, egg, and swine production. Generating $1.1 billion in annual revenue, the Company serves farmers and agribusiness managers in over 100 countries and currently operates 19 manufacturing facilities across 5 continents, employing more than 3600 people.
The Company goes to market with its strong portfolio of industry leading brands - GSI, Cumberland, AP, Tecno, Cimbria, Aerotech, Reventa, and Euroemme. With its Company Purpose of "Feeding the World Better", Grain & Protein Technologies emphasizes advancing smart technologies and offering innovative technical solutions to make farmers and agribusiness managers more productive and profitable in a sustainable way.
The North America team is seeking a Technical Service Manager for our Assumption, IL facility. The Manager of Technical Service leads the Technical Service team responsible for supporting the GPT dealer network in repairing, installing, maintaining, and operating Grain equipment. This leadership role ensures high-quality technical assistance through remote contact channels, structured training programs, strong cross-functional collaboration, and continuous improvement of service delivery. The Manager is accountable for building a highly skilled, customer-centric team that supports GPT's mission of helping farmers and agribusiness managers become more productive and profitable.
Your Impact
Team Leadership & Development
  • Lead, coach, and develop Technical Service Specialists responsible for remote and field support activities.
  • Establish performance expectations and KPIs centered on responsiveness, technical accuracy, case quality, and customer satisfaction.
  • Create and execute cross-training programs to broaden team competency across Grain equipment
  • Oversee the development of training materials, hands-on learning modules, and classroom instruction strategies.

Operational Excellence
  • Manage day-to-day operations of the Technical Service contact center, ensuring proper utilization of Salesforce, Natterbox, and other support tools.
  • Ensure consistent documentation, case accuracy, and knowledge sharing within Salesforce Case Management.
  • Monitor service trends and escalate recurring product issues to Engineering, Manufacturing, Quality, and Warranty teams.
  • Standardize troubleshooting practices across the service team

Dealer & Customer Support
  • Oversee the delivery of high-quality technical assistance via phone, email, mobile support tools, and on-site visits.
  • Build strong relationships with dealers to understand product challenges and improve service outcomes.
  • Ensure the team supports dealers with accurate part identification, form/fit/function questions, system operations, and product recommendations.

Cross-Functional Collaboration
  • Act as the primary liaison between Technical Service and key stakeholders-Engineering, Quality, Manufacturing, Warranty, and Product Management.
  • Participate in product development reviews to advocate for serviceability, reliability, and ease of maintenance.
  • Support the launch of new products by coordinating service readiness, documentation, and training programs.

Strategic Leadership
  • Drive initiatives that improve service efficiency, customer satisfaction, and product reliability.
  • Analyze service metrics, identify trends, and present improvements and recommendations to leadership.
  • Uphold and advance GPT's culture, values, and mission of "Feeding the World Better."

Your Experience and Qualifications
  • 5+ years of experience in technical service, field service, or mechanical/electrical support roles, preferably in agricultural or industrial equipment.
  • Demonstrated leadership experience managing technical teams.
  • Strong communication, problem-solving, negotiation, and conflict resolution skills.
  • Experience using CRM/case management tools-Salesforce preferred.
  • Broad understanding of all GPT grain products a plus

Your Compensation and Benefits
Expected annual salary for this role will be $100,000 - $125,000 plus eligible for an annual bonus. This is dependent upon job related knowledge, experience, and skills.
Benefits will include the ability to elect health care and wellness plans, dental and vision plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays, paid time off, health savings and flexible spending accounts, reimbursement for continuing education, life insurance, and other supplemental insurance plans.
Your Workplace and Travel
You will be working a hybrid role with four days per week (Monday - Thursday) in office (Fridays are flexible for in office or remote) based in Assumption, IL.