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Technical Support Jobs in Orem, UT (NOW HIRING)

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls. * Provide follow up to customers via outbound calls and emails. * Resolve issues with basic ...

Canopy

Technical Support Specialist

Draper, UT

Technical Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to ...

Canopy

Technical Support Specialist

Draper, UT · On-site

Technical Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to ...

Canopy

Technical Support Specialist

Draper, UT · On-site

Technical Support Specialist Canopy, Draper, UT About Us Canopy is a fast-growing SaaS company in Draper, Utah building simple, efficient software for accounting firms. We are looking to ...

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support specialist, you will provide phone and email support to our customer base for their POS software and ...

Quilt Software

Technical Support Analyst

Provo, UT · On-site

$19 - $21/hr

About the role Ultimately, our Technical Support Specialists are problem solvers. As a support specialist, you will provide phone and email support to our customer base for their POS software and ...

Smarty

Technical Support Representative

Orem, UT · On-site

$50K - $60K/yr

We're looking for a full-time Technical Support Representative who's equal parts curious, capable, and kind. You'll partner with our customers (many of whom are technical pros themselves) to ...

Flexdental

Technical Support Manager

Provo, UT · On-site

$90 - $130/hr

Job Qualifications * 3+ years of leadership experience in Customer Support/Technical Support * Demonstrated success leading and developing high-performing customer support teams. * Ability to ...

Flex Dental

Technical Support Manager

Provo, UT · On-site

JOB QUALIFICATIONS * 3+ years of leadership experience in Customer Support/Technical Support * Demonstrated success leading and developing high-performing customer support teams. * Ability to ...

Orion

Technical Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Flex Dental

Technical Support Manager

Provo, UT · On-site

$75 - $95/hr

Job Qualifications * 3+ years of leadership experience in Customer Support/Technical Support * Demonstrated success leading and developing high-performing customer support teams. * Ability to ...

JobNimbus

Technical Support Specialist

Lehi, UT

As a Technical Support Specialist at JobNimbus, you are on the front lines of our customer experience, the person who turns frustration into confidence and confusion into clarity. You will ...

Novarad

Technical Support Engineer #3

Provo, UT · On-site

Technical Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad's technical experts and a trusted resource for both customers and teammates. You'll solve our most ...

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All JobsTechnical Support JobsTechnical Support Jobs in Orem, UT

Technical Support information

See Orem, UT salary details

$12

$22

$38

How much do technical support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for technical support in Orem, UT is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.66 per hour, depending on experience, location, and employer.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
More about Technical Support jobs

What are the most commonly searched types of Technical Support jobs in Orem, UT?

The most popular types of Technical Support jobs in Orem, UT are:

What are popular job titles related to Technical Support jobs in Orem, UT?

For Technical Support jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Technical Support jobs in Orem, UT look for?

The top searched job categories for Technical Support jobs in Orem, UT are:

What cities near Orem, UT are hiring for Technical Support jobs?

Cities near Orem, UT with the most Technical Support job openings:

Technical Support jobs near you
Infographic showing various Technical Support job openings in Orem, UT as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $47,102 per year, or $22.6 per hour.

Technical Support

Weave

Lehi, UT • On-site

Full-time

Re-posted 28 days ago

Job description

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer's needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.
In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service.
  • Training for this role is conducted onsite at our Lehi, UT HQ
  • Full-time positions only (40 working hours between 6am-6pm M-F)
  • Reports to: Technical Support Leadership

What You Will Own
  • Communicate with customers via inbound phone calls.
  • Provide follow up to customers via outbound calls and emails.
  • Resolve issues with basic troubleshooting.
  • Save the day for our customers by driving an amazing customer experience that makes our customers smile.

What You Will Need to Accomplish the Job
  • Minimum of 1 year of Customer Support experience.
  • Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly.
  • Strong phone presence and excellent written and verbal communication skills as you will be communicating with customers through phone (primarily), and email channels.
  • Ability to work in a fast-paced, busy Customer / Tech Support team.
  • Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues.
  • Must be hungry to learn, caring towards others, and creative in your problem solving.

What Will Make Us Love You
  • Previous Phone Support experience.
  • Knowledge of network infrastructure and connectivity a plus .
  • Passionate about helping the customer. Must be positive, attentive and demonstrate the ability to do what's necessary to get the situation resolved.

Employment with Weave is contingent upon the successful completion of a background check, conducted in accordance with applicable laws.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
Beware of recruitment fraud. All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

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