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Technical Support Supervisor Jobs in Oregon (NOW HIRING)

Stellantis

Technical Product Process Supervisor

Eugene, OR

$167K - $193K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

Stellantis

Technical Product Process Supervisor

Salem, OR

$168K - $194K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

Stellantis

Technical Product Process Supervisor

Portland, OR · On-site

$177K - $204K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

Stellantis

Technical Product Process Supervisor

Salem, OR · On-site

$168K - $194K/yr

The Technical Product Process Supervisor will be responsible for managing designated manufacturing ... Support for Your Growth and Giving Back We believe in investing in your future and your passions:

HDR

IT Support Specialist

Portland, OR · On-site

Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent ... Request hardware and software through the requisition system as directed by their supervisor

HDR

IT Support Specialist

Portland, OR · On-site

Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent ... Request hardware and software through the requisition system as directed by their supervisor

OFI

Maintenance Supervisor

Boardman, OR · On-site

Supervises and coordinates Maintenance activities to ensure Safety, Food Safety, quality, and ... Provides technical support and direction to maintenance mechanics, and non-exempt support personnel.

New

City of Ashland, OR

User Support Technician

Ashland, OR · On-site

$61K - $75K/yr

SUPERVISORY RESPONSIBILITIES: Employees in this classification are not typically responsible for ... Provide end-user technical support for hardware and software installations; install and set-up new ...

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All JobsTechnical Support Supervisor JobsTechnical Support Supervisor Jobs in Oregon

Technical Support Supervisor information

See Oregon salary details

$31.2K

$90.8K

$155.9K

How much do technical support supervisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical support supervisor in Oregon is $90,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a technical support supervisor do?

A Technical Support Supervisor oversees a team of technical support specialists who assist customers with troubleshooting technology-related issues. Their responsibilities include managing daily operations, training staff, resolving escalated customer complaints, and ensuring high-quality support. They also monitor team performance, implement process improvements, and coordinate with other departments to address complex technical problems. This role is essential for maintaining customer satisfaction and smooth operation of technical support services.

What are the key skills and qualifications needed to thrive as a technical support supervisor?

To thrive as a Technical Support Supervisor, you need strong technical troubleshooting abilities, leadership experience, and a relevant degree or equivalent work background. Familiarity with ticketing systems like Zendesk or ServiceNow, knowledge of ITIL frameworks, and certifications such as CompTIA A+ or HDI are typically required. Excellent communication, conflict resolution, and team management skills help you motivate staff and ensure customer satisfaction. These competencies are vital for efficiently resolving technical issues, maintaining high support standards, and fostering a positive team environment.

How does a technical support supervisor typically collaborate with other departments to resolve complex customer issues?

Technical Support Supervisors frequently work with engineering, product management, and quality assurance teams to address issues that require expertise beyond standard troubleshooting. They coordinate escalations, communicate detailed problem descriptions, and relay customer feedback to help identify root causes and develop solutions. This cross-functional collaboration ensures that customer concerns are resolved efficiently and that recurring issues are addressed at the source. Building strong relationships with these departments is a key part of the role and can also provide opportunities for professional growth.

What is the difference between Technical Support Supervisor vs Technical Support Specialist?

AspectTechnical Support SupervisorTechnical Support Specialist
CertificationsIT certifications (e.g., CompTIA, HDI)IT certifications (e.g., CompTIA, HDI)
Work EnvironmentSupervisory role overseeing support teamsIndividual contributor providing technical support
Employer UsageUsed in companies with support teams to manage operationsUsed in customer service and technical support roles
Search IntentComparison of managerial vs. specialist roles in supportUnderstanding support roles and responsibilities

The main difference between a Technical Support Supervisor and a Technical Support Specialist lies in their responsibilities. The supervisor manages support teams, oversees operations, and ensures quality service, while the specialist provides direct technical assistance to customers. Both roles often require similar certifications, but their focus and scope differ significantly.

Technical Support Supervisor jobs near you

Technical Product Process Supervisor

Stellantis

Eugene, OR

$167K - $193K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

13th of 45 rated automakers

Job description

The Technical Product Process Supervisor will be responsible for managing designated manufacturing processes in a fast paced, high volume, unionized, manufacturing environment. The Technical Product Process Supervisor will be responsible for ensuring conformance of processes and coordinating engineering, tooling and quality changes in their assigned area/department. The selected candidate will coordinate all safety, quality, delivery, cost and morale initiatives. Provide coaching and mentoring to team members (both bargaining unit and supervisory) regarding World Class Manufacturing techniques for problem solving and corrective action implementation. The Technical Product Process Supervisor will interface with Corporate Engineering, Program Management, Product Engineering and Supplier Quality to assure compliance to build requirements as well as to drive product changes necessary to improve quality.

Responsibilities will include but are not limited to the following:

  • Responsible for the direct supervision of bargaining unit employees
  • Manage Process Sheets through Advanced Manufacturing Planning System (AMPS), propose modifications and guarantee process standardization across all shifts.
  • Analyze quality data, prioritize issues based on quality data and provide recommendations for improvement to the team.
  • Manage and lead part/process changes that affect the floor
  • Audit and manage process parameters and identify optimal strategy based on CP-CPK results
  • Root cause vehicle dimensional parameter issues to improve quality metrics
  • Ensure non-conforming parts are identified and processed
  • Collaborate with Team Leaders, Engineers and other roles in continuous improvement activities
  • Actively participate and lead kaizen project activities centered on Safety, Cost, Quality and throughput improvements and waste reduction opportunities identified through cost deployment

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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