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Technical Support Manager Jobs in Sperry, OK (NOW HIRING)

Assa Abloy

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

Manage the incoming call log of service issues, prioritize tasks, and respond to service requests ... Provide technical guidance and support to customers during the installation and configuration of ...

ASSA ABLOY

Technical Support

Tulsa, OK · On-site

$33K - $42K/yr

Manage the incoming call log of service issues, prioritize tasks, and respond to service requests ... Provide technical guidance and support to customers during the installation and configuration of ...

ASSA ABLOY

Technical Support

Tulsa, OK · On-site

$32K - $40K/yr

Manage the incoming call log of service issues, prioritize tasks, and respond to service requests ... Provide technical guidance and support to customers during the installation and configuration of ...

360 Payments

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

VEHLO

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

$18/hr

Technical Support Specialist Location: Tulsa, Oklahoma About Vehlo: We started Vehlo in 2019 with a ... Manage a fast-paced workload that includes inbound/outbound calls and active support cases ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK

$22.50/hr

Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... Basic understanding of principles and theories of network systems and management. * Basic ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

$22.50/hr

Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... Basic understanding of principles and theories of network systems and management. * Basic ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

$25/hr

Summary/Objective The Support Technical Specialist II is a staff position that provides technical ... Basic understanding of principles and theories of network systems and management. * Basic ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

$25/hr

Overview Summary/Objective The Support Technical Specialist II is a staff position that provides ... Basic understanding of principles and theories of network systems and management. * Basic ...

AAON, Inc.

Lead Technical Support Specialist

Tulsa, OK · On-site

The position acts as a bridge between frontline Technical Support Specialists, Engineering, Quality, Manufacturing, Product Management, and leadership teams to drive issue resolution and continuous ...

System One

Technical Support Analyst II

Tulsa, OK · Remote

Technical Support * Provide second-level support for hardware, software, and network issues ... Support user account management, permissions, and access controls. * Perform routine maintenance ...

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All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Sperry, OK

Technical Support Manager information

See Sperry, OK salary details

$26.2K

$76.4K

$131.1K

How much do technical support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical support manager in Sperry, OK is $76,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What cities near Sperry, OK are hiring for Technical Support Manager jobs?

Cities near Sperry, OK with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Sperry, OK as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $76,383 per year, or $36.7 per hour.

Technical Support

Assa Abloy

Tulsa, OK • On-site

$33K - $42K/yr

Full-time

Re-posted 17 days ago

Job description

Position Overview:
We are a leading manufacturer of high-security products, specializing in the production of crash rated and high security fencing systems. We are seeking a skilled and experienced Technical Support Technician to join our team. In this role, you will be responsible for providing remote & on-site technical support, troubleshooting, and maintenance services for our high-security barrier and fence products.
Responsibilities:
  • Manage the incoming call log of service issues, prioritize tasks, and respond to service requests promptly and efficiently.
  • Conduct on-site visits to customer locations to install, maintain, repair, and troubleshoot high-security barrier and fence systems.
  • Diagnose and resolve technical issues related to both active and static barrier products, including hydraulic-powered actuated barriers and electric-powered barriers.
  • Utilize your expertise in Programmable Logic Controllers (PLC) to troubleshoot PLC-controlled systems, ensuring proper functionality and addressing any programming or communication issues.
  • Collaborate with the engineering and technical support teams to identify product recalls, implement field retrofits, and execute product improvements based on customer feedback and performance evaluations.
  • Provide technical guidance and support to customers during the installation and configuration of high-security fence products for Government, Military, and Power Utility applications.
  • Conduct site visits and inspections to ensure product installations comply with specifications, standards, and safety regulations.
  • Create detailed service reports, including documentation of service activities, findings, and recommendations for further action or improvements.
  • Maintain accurate records of service activities, customer interactions, and equipment maintenance history.
  • Other duties as assigned.

Qualifications:
  • Ability to read Electrical and Hydraulic Schematics.
  • Ability to read Installation prints.
  • Industrial Electro-Mechanical background preferred.
  • Understanding of Programmable Logic Controllers programming software.
  • Understanding of Mechanical drive systems.
  • Background of Industrial Automation is a Plus.
  • High school diploma or equivalent. Technical certifications or vocational training in a relevant field is preferred.
  • Proven experience as a Field Service/Technical Support Technician, preferably within the high-security product industry.
  • Strong technical background and expertise in mechanical troubleshooting, PLC systems, hydraulic systems (HPU), and electrical systems (EPU).
  • Familiarity with ASTM F2656 crash rating standards and their application to high-security barrier products.
  • Excellent general mechanical knowledge to troubleshoot field installation issues related to high-security fence products.
  • Ability to interpret technical documentation, schematics, and engineering drawings.
  • Effective problem-solving and diagnostic skills to identify and resolve technical issues in a timely manner.
  • Strong customer service and communication skills to interact with customers and provide clear instructions and explanations.
  • Ability to work independently, manage multiple tasks, and prioritize responsibilities effectively.
  • Valid driver's license and willingness to travel to customer sites as needed.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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