ZipRecruiter

Log In

1

Technical Support Manager Jobs in Nottingham, NH

Lonza

Technical Manager

Portsmouth, NH · On-site

As a Manufacturing Technical Manager, you will provide technical leadership and manufacturing expertise to support the successful transfer, startup, and execution of Cell Therapy manufacturing ...

Lonza

Technical Manager

Portsmouth, NH · On-site

As a Manufacturing Technical Manager, you will provide technical leadership and manufacturing expertise to support the successful transfer, startup, and execution of Cell Therapy manufacturing ...

Five Below

Part-time Support lead

Salem, NH · On-site

$15.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the ...

Novocure

Manager, Technical Complaints

Portsmouth, NH · Hybrid

$110K - $143K/yr

Manager, Technical Complaints Hybrid / Full Time / Portsmouth, NH At Novocure, we're working to ... Support FDA inspections, notified body audits and global regulatory inspections. * Collaborate ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support JobsTechnical Support Manager JobsTechnical Support Manager Jobs in Nottingham, NH

Technical Support Manager information

See Nottingham, NH salary details

$27.2K

$79.1K

$135.8K

How much do technical support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical support manager in Nottingham, NH is $79,106.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $95,800.00 per year, depending on experience, location, and employer.

What is a technical support manager?

A technical support manager is in charge of the technical service operations for a company or organization. They oversee IT, engineering, or maintenance staff members to ensure the proper handling of network problems. Job duties include monitoring inventory, designing and implementing better processes or policies for operation, recommending product or service changes, and ensures all projects meet customer needs and budget requirements. Strong computer and communication skills are vital for this career. Qualifications begin with at least a bachelor’s degree in computer science or a related field and at least five years of relevant experience, including at least a couple years supervising. Employers typically prefer candidates to have a master’s degree in business administration.

What does a technical support manager do?

A Technical Support Manager oversees a team of technical support specialists who assist customers or clients with software, hardware, or technical issues. Their responsibilities include managing daily operations, training staff, developing support strategies, and ensuring high-quality customer service. They also analyze support metrics, handle escalated issues, and collaborate with other departments to improve products and services. Ultimately, their goal is to ensure efficient and effective resolution of technical problems while maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical support manager, and why are they important?

To thrive as a Technical Support Manager, you need strong leadership, in-depth technical knowledge of products or services, and experience in troubleshooting and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems (like Zendesk or Jira), ITIL certification, and knowledge of CRM or remote support tools are typically required. Excellent communication, conflict resolution, and team management skills help you motivate teams and manage challenging customer interactions. These skills ensure efficient support operations, high customer satisfaction, and effective resolution of technical issues.

What are some common challenges faced by technical support managers, and how can they address them?

Technical Support Managers often face challenges such as balancing team workload, handling escalated customer issues, and ensuring consistent service quality. Managing high-pressure situations and maintaining team morale during peak periods are also common. To address these, managers can implement clear escalation protocols, provide ongoing training, and foster open communication within the team. Regularly reviewing customer feedback and metrics helps identify areas for improvement, while supporting professional development keeps the team engaged and effective.

What is the difference between Technical Support Manager vs Technical Support Specialist?

AspectTechnical Support ManagerTechnical Support Specialist
Required CredentialsBachelor's degree in IT, Computer Science, or related field; often leadership experienceAssociate's or Bachelor's degree; technical certifications (e.g., CompTIA, Microsoft)
Work EnvironmentSupervisory role overseeing support teams, managing escalationsHands-on technical support, troubleshooting customer issues
Employer & Industry UsageIT departments, tech companies, customer service centersHelp desks, technical support centers, IT service providers

The Technical Support Manager focuses on leading support teams, managing escalations, and strategic planning, while the Technical Support Specialist handles direct technical troubleshooting and customer assistance. Both roles require technical knowledge, but the manager's role emphasizes leadership and coordination.

How much does a technical support manager make in the US?

The average salary for a technical support manager in the US is around $70,000 to $100,000 per year, depending on experience, industry, and location. Managers with certifications or specialized technical skills may earn higher salaries, and the role often involves overseeing support teams and utilizing help desk software.
More about Technical Support Manager jobs

What cities near Nottingham, NH are hiring for Technical Support Manager jobs?

Cities near Nottingham, NH with the most Technical Support Manager job openings:

Technical Support Manager jobs near you
Infographic showing various Technical Support Manager job openings in Nottingham, NH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $79,106 per year, or $38 per hour.

Technical Account Manager - Printed Electronics

Insulectro

Londonderry, NH • On-site

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Description
Position at Insulectro
INSULECTRO, the largest national distributor of Printed Circuit Board and Printed Electronics materials, is seeking a Printed Electronics Technical Account Manager to focus on maintaining the existing customer base and developing new business within the assigned territory. The position will be based out of our Londonderry, NH location.
What You'll Do:
  • Generate new and repeat sales by providing product and technical information in a timely manner and by maintaining customer relationships
  • Provide technical support to customers through knowledge of product, samples, and data sheets
  • Partner with representatives and manufacturing to further penetrate customer base
  • Work with Inside Sales teams to continue to develop gross profit issues
  • Service assigned region and increase sales by value selling, cross-selling, up-selling, add-on sales & offering promotional sale item techniques
  • Visit customer sites and provide excellent customer service and satisfaction while increasing sales output
  • Partner with internal departments such as product management and supply chain, to ensure timely delivery of product and ensure product is on hand
  • Create product and material forecasts and interface with customers on needs
  • Educate customers about terminology, system tools and features, and benefits of products to improve product-related sales and customer satisfaction
  • Review quotes, orders, and returns; provide accurate information regarding availability of in-stock items
  • Plan and prioritize sales calls, sales visits, pricing decisions, etc. to maximize usage of time management, utilize salesforce.com in establishing opportunities in the full sales cycle from Discovery to Won and buying
  • Ability to change gears instantly and adapt to different environments; good communication skills with individuals of all levels; able to take rejection and be highly competitive

Our Wish List:
  • Self-motivated business professional who is driven to succeed
  • Four-year degree
  • 1 - 3 years outside sales or inside sales experience in printed electronics or advanced substrates
  • OEM and Electronic Assembly Experience is preferred
  • Ability to travel is required

Compensation and benefits:
  • Competitive pay from $70,000 - $90,000 annually based on experience
  • Commission eligible
  • Medical, Dental, Vision, and Supplemental health insurance
  • Life insurance, Long Term Disability and Employee Assistant Program
  • Paid Time Off (PTO) and holiday pay
INSULECTRO logo

About INSULECTRO

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

51 - 200 Employees

Headquarters location

Lake Forest, CA, US

Year founded

1964

View All INSULECTRO Jobs

Apply