Technical Support Manager Jobs in Wyoming (NOW HIRING)

Do you relish the prospect of leading strategic cross-organization, transformational programs?

Do you thrive on managing complexity?

Join our Program Management team!

Our Akamai Information Technology organization is a team of industry-leading professionals dedicated to owning and driving the innovation of Akamai's Corporate Infrastructure, Applications, Development, Security, and Compliance for our customers and corporate stakeholders Information Technology manages all aspects of the IT Program Lifecycle and the coordination and delivery of key cross-organizational strategic programs

Partner with the best

As a Senior Technical Program Manager, you will have end-to-end accountability for the delivery of programs. You'll lead strategic programs from planning to sustainment while reporting the program benefits to the Executive Sponsors and Governance Boards .

As a Senior Technical Program Manager, you will be responsible for:

• Leading program definition, planning, scope, and execution of assigned programs, managing the health status of programs to anticipate risks and/or issues and implement mitigation plans

• Defining integrated program plans (including detailed work breakdown structures) and the deliverables required for the program's success

• Identifying dependencies and interdependencies between programs and successfully scope, size, and lead implementation of identified transformation/growth opportunities

• Driving stakeholder alignment and communicating program status to executive sponsors and governance forums

• Working independently and comfortably in ambiguous circumstances to create clear paths forward for teams

• Adopting best-practice guidelines to influence and implement continuous improvements to PMO processes

Do what you love

To be successful in this role you will:

• Have 8 years of relevant experience and a bachelor's degree in Computer Science, Engineering, or another related field or its equivalent

• Have professional experience as a Project Manager/Program Manager in an IT organization

• Have a sufficient level of technical background to provide credibility to technical teams and accurately and objectively evaluate risks and issues

• Have experience working on projects/programs supporting Enterprise Applications

• Have experience managing external implementation providers

• Demonstrate solid leadership, coaching, and interpersonal skills in addition to excellent presentation and communication abilities

• Have a successful track record of stakeholder management and leading effective communication across senior leadership and technical teams

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Running apps closer to users for instant performance.

Neutralizing threats before they ever reach your data.

Scaling the world's biggest moments without a glitch.

Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like! (https://twitter.com/Akamai?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) (https://www.linkedin.com/company/akamai-technologies/) (https://www.akamai.com/blog?)

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $119,600 - $215,400/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Akamai Technologies is an Affirmaitve Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.