Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves ... support calls and emails that will require you to be able to rock technical questions day in and ...
Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves ... support calls and emails that will require you to be able to rock technical questions day in and ...
SIMMS is a small and exciting medical imaging software company, located in Toronto. We are ... We are currently looking for a strong client service oriented Technical Support Representative. We ...
SIMMS is a small and exciting medical imaging software company, located in Toronto. We are ... We are currently looking for a strong client service oriented Technical Support Representative. We ...
Technical Application Support Manager Location: Toronto, ON Duration: Contract (Hybrid) We are ... Preferred Skills: • Experience in Telecom, Banking, Healthcare, or Enterprise IT environments ...
New
Technical Application Support Manager Location: Toronto, ON Duration: Contract (Hybrid) We are ... Preferred Skills: • Experience in Telecom, Banking, Healthcare, or Enterprise IT environments ...
New
This role requires you to be in office one week per quarter. As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to ...
This role requires you to be in office one week per quarter. As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to ...
CCTV Direct specializes in sales and distribution of surveillance equipment including ... The Technical Support candidate provides services to the company as follows: ** Provides assistance ...
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CCTV Direct specializes in sales and distribution of surveillance equipment including ... The Technical Support candidate provides services to the company as follows: ** Provides assistance ...
CCTV Direct specializes in sales and distribution of security and surveillance equipment including ... The Technical Support candidate provides services to the company as follows: ** Provides assistance ...
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CCTV Direct specializes in sales and distribution of security and surveillance equipment including ... The Technical Support candidate provides services to the company as follows: ** Provides assistance ...
Technical Support Specialist
Brampton, ON · Remote
$50K - $65K/yr
With operations reaching 19 countries in North, Central and South America, and partnerships that ... Serve as the primary point of contact for local and regional IT technical support, providing ...
Quick apply
Technical Support Specialist
Brampton, ON · Remote
$50K - $65K/yr
With operations reaching 19 countries in North, Central and South America, and partnerships that ... Serve as the primary point of contact for local and regional IT technical support, providing ...
Technical Support Specialist
$50K - $65K/yr
With operations reaching 19 countries in North, Central and South America, and partnerships that ... Serve as the primary point of contact for local and regional IT technical support, providing ...
Technical Support Specialist
$50K - $65K/yr
With operations reaching 19 countries in North, Central and South America, and partnerships that ... Serve as the primary point of contact for local and regional IT technical support, providing ...
ENTERPRISE TECHNICAL SUPPORT SPECIALIST
Toronto, ON · On-site
CA$52.38 - CA$57.39/hr
In the role of Enterprise Technical Support Specialist, you will: * Perform analysis of enterprise software, hardware and transmission facility using diagnostic tools to ensure the optimum operation ...
ENTERPRISE TECHNICAL SUPPORT SPECIALIST
Toronto, ON · On-site
CA$52.38 - CA$57.39/hr
In the role of Enterprise Technical Support Specialist, you will: * Perform analysis of enterprise software, hardware and transmission facility using diagnostic tools to ensure the optimum operation ...
Technical Support Manager
Toronto, ON · Remote
As our Technical Support Manager, you will own the support function for our PLG user base end-to ... You will set the standards, improve the tools already in place, push the AI agents further, and ...
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Technical Support Manager
Toronto, ON · Remote
As our Technical Support Manager, you will own the support function for our PLG user base end-to ... You will set the standards, improve the tools already in place, push the AI agents further, and ...
Rep, Technical Support
Markham, ON · On-site
... users in the operations and configuration of videoconferencing systems • Participate as needed in prescribed training curriculum • Follow up on open issues with escalation groups to provide ...
Rep, Technical Support
Markham, ON · On-site
... users in the operations and configuration of videoconferencing systems • Participate as needed in prescribed training curriculum • Follow up on open issues with escalation groups to provide ...
Rep, Technical Support
Markham, ON · On-site
... users in the operations and configuration of videoconferencing systems • Participate as needed in prescribed training curriculum • Follow up on open issues with escalation groups to provide ...
Rep, Technical Support
Markham, ON · On-site
... users in the operations and configuration of videoconferencing systems • Participate as needed in prescribed training curriculum • Follow up on open issues with escalation groups to provide ...
System Technical Support L1 Location ... Ontario, Canada Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous ...
System Technical Support L1 Location ... Ontario, Canada Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous ...
System Technical Support L1
Thornhill, ON · On-site
System Technical Support L1 Location ... Ontario, Canada Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous ...
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System Technical Support L1
Thornhill, ON · On-site
System Technical Support L1 Location ... Ontario, Canada Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous ...
Technical Support Engineer
Toronto, ON · On-site
CA$80K - CA$90K/yr
After 90 days, this role is required to be in-office in Kelowna full-time About Martell Group The ... Technical Support Engineer to own the customer support queue end to end. The majority of tickets ...
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Technical Support Engineer
Toronto, ON · On-site
CA$80K - CA$90K/yr
After 90 days, this role is required to be in-office in Kelowna full-time About Martell Group The ... Technical Support Engineer to own the customer support queue end to end. The majority of tickets ...
The Support Specialist is responsible for managing the resolution of problems in a timely manner ... Knowledge of AS400 technical support would be an asset * Knowledge of Citrix Network Topology
The Support Specialist is responsible for managing the resolution of problems in a timely manner ... Knowledge of AS400 technical support would be an asset * Knowledge of Citrix Network Topology
Technical Support Specialist (Bilingual) Location: Richmond Hill, Ontario Employment Type ... You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions ...
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Technical Support Specialist (Bilingual) Location: Richmond Hill, Ontario Employment Type ... You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions ...
Manager, Technical Support Location: GTA, Ottawa or Vancouver Summary: We are seeking a highly ... In addition to hands-on troubleshooting, this role plays an integral part in continuous service ...
Manager, Technical Support Location: GTA, Ottawa or Vancouver Summary: We are seeking a highly ... In addition to hands-on troubleshooting, this role plays an integral part in continuous service ...
The Technical Support Analyst, Hardware is responsible for the 24x7 lifecycle management ... In this role, you will: Build, configure, maintain, decommission, and harden Windows and Linux ...
The Technical Support Analyst, Hardware is responsible for the 24x7 lifecycle management ... In this role, you will: Build, configure, maintain, decommission, and harden Windows and Linux ...
GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product ... Technical Support Specialist I Type: Full Time Start Date: Immediately Location: Canada Shift ...
GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product ... Technical Support Specialist I Type: Full Time Start Date: Immediately Location: Canada Shift ...
Technical Support In Telecom information
What is the difference between Technical Support In Telecom vs Customer Service Representative in Telecom?
| Aspect | Technical Support In Telecom | Customer Service Representative in Telecom |
|---|---|---|
| Required Credentials | Technical certifications, relevant technical knowledge | Customer service skills, basic telecom knowledge |
| Work Environment | Technical troubleshooting, network issues, hardware/software support | Customer inquiries, billing, account management |
| Employer & Industry Usage | Telecom companies, technical support centers | Telecom providers, call centers |
While both roles serve telecom customers, Technical Support In Telecom focuses on resolving technical issues related to networks and hardware, requiring technical certifications. Customer Service Representatives handle billing and general inquiries, emphasizing customer interaction skills. Understanding these differences helps job seekers target the right roles in the telecom industry.
Technical Support Representative
Technical Support Representative at Velox ImagingToronto, ON • On-site
Full-time
Posted 10 days ago
Job description
About Velox Velox Imaging provides the latest and greatest imaging solution for diagnostic clinics and small hospitals. We organize electronic documents and images for millions of patients, helping imaging centres go paperless and improve quality of care. We are a small team working towards a common goal: building a kick-ass online application to help clinics manage their patients.
Known for extraordinary customer service and based in Woodbridge, Ontario, Velox Imaging serves customers all over Canada. Located at Langstaff and Jane, our open concept office is designed with team collaboration in mind - no cube farms here. Job Description Top-rate customer experience is one of the things that define Velox.
We take an active interest in our customers' businesses, resolve technical problems and out of our way to provide an above and beyond experience. Think you have what it takes to join this kind of team. What you will do: Spend a part of your day answering support calls and emails that will require you to be able to rock technical questions day in and day out and, equally important, have our customers feeling valued and heard in each interaction.
Conduct your own investigations for complex issues and uncertain situations. The team is here to help you with that, though it is expected that with time your will learn the product hardware and software specifics. Learning is not an option, it is a must.
Keep track of ongoing issues, resolving problems with the team and keeping customers up-to-date on resolution progress. Gather customer feedback and help the team in planning the new features. Pilot launch and introduce new features for the customers.
Turn any situation, including bad ones, into an extraordinary experience for our customers. Execute on creative ways to help make our customer feel loved and supported - this includes gifts and wider initiatives. What we expect from you: Excellent communication skills, both on the phone and email Expert technical skill level in computer hardware, operating systems and applications; experienced in troubleshooting operating system issues and virus/malware removal Strong understanding of network setup and diagnostics Desire to get things done, resolved and finished Open-mind and willingness to learn new things.