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Technical Support Engineers Jobs (NOW HIRING)

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

Atlas Copco Holding GmbH

As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve ...

Lancope

Technical Support Engineer

Alpharetta, GA · On-site

This role will provide deployment, post-sales, and ongoing system support to our customers, partners, and field engineers. The Technical Support Engineer must be a motivated self-learner and team ...

Cypress HCM

Technical Support Engineer

San Francisco, CA

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... You'll work with cutting-edge metrology tools, work with top engineers, and participate in ongoing ...

AVEVA

Technical Support Engineer

Houston, TX · On-site

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up program to build deep familiarity with our software portfolio, customer environments, and company ...

LangChain

Senior Technical Support Engineer

... coach other support engineers. Qualifications : Required : • 6+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability ...

Coralogix

Technical Support Engineer

San Francisco, CA · Remote

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical ... You'll work with cutting-edge metrology tools, work with top engineers, and participate in ongoing ...

Podium

Technical Support Engineer

Lehi, UT · On-site

Technical Support Engineers will report directly to the Technical Support Manager. What You Will Do: * Troubleshoot, document & resolve bugs by using AI to create and merge PRs * Serve as a point of ...

Socket.dev

Technical Support Engineer

Lehi, UT · On-site

Technical Support Engineers will report directly to the Technical Support Manager. What You Will Do: * Troubleshoot, document & resolve bugs by using AI to create and merge PRs * Serve as a point of ...

NICE

Technical Support Engineer

OR · On-site +1

Technical Support Engineer - Recording Solutions - Broward County, Florida Position Description: We are looking for a Technical Support Engineer for our Recording Solutions. Candidates will work ...

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Technical Support Engineers information

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How much do technical support engineers jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical support engineers in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Support Engineers vs Customer Support Specialists?

AspectTechnical Support EngineersCustomer Support Specialists
Required CredentialsTechnical certifications, relevant degreesCustomer service training, communication skills
Work EnvironmentTechnical teams, IT departments, troubleshootingCall centers, help desks, client-facing roles
Employer & Industry UsageTech companies, software/hardware firmsRetail, telecom, service industries
Common Search & Comparison IntentTechnical troubleshooting, IT supportCustomer service, client communication

While Technical Support Engineers focus on resolving technical issues and troubleshooting complex systems, Customer Support Specialists primarily handle customer inquiries and ensure client satisfaction. Both roles require strong communication skills, but Technical Support Engineers typically need technical certifications and a deeper understanding of products or systems.

What does a technical support engineer do?

A technical support engineer assists users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or on-site, use diagnostic tools, and communicate solutions clearly to customers or internal teams. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for this role.

What cities are hiring for Technical Support Engineers jobs?

Cities with the most Technical Support Engineers job openings:

What are popular job titles related to Technical Support Engineers jobs?

For Technical Support Engineers jobs, the most frequently searched job titles are:

Technical Support Engineer

Sunnyvale, CA • On-site

Fortinet
Network Security • 10K+ employees
Learn more about Fortinetexternal

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team. 

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

We are looking for:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs,UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship

Educational Requirements:

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

Apply