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Technical Support Engineers Jobs (NOW HIRING)

Technical Support Engineers may review coding to isolate complicated issues and provide possible solutions to the development teams. Key Responsibilities * Efficiently resolve a growing number of ...

Technical Support Engineers may review coding to isolate complicated issues and provide possible solutions to the development teams. Key Responsibilities * Efficiently resolve a growing number of ...

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... Support Engineer III As a Technical Support Engineer III, you'll serve as one of Novarad ... You'll solve our most complex technical challenges, mentor fellow engineers, and work closely with ...

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Job Details Engineering Technical Support Engineer Greensboro, NC Posted: 8/3/2026 Job ID#: 64507 Job Category: Engineering Position Type: Contract Duration: 12 months Shift: 1 Remaining Positions: 1 ...

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Lead, coach, and develop a team of Technical Support Engineers, fostering a collaborative, inclusive, and high-performing work environment. * Serve as the primary escalation point for complex ...

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy ... Our engineers helped bring laser products to market just a few years after lasers were first ...

Lead, coach, and develop a team of Technical Support Engineers, fostering a collaborative, inclusive, and high-performing work environment. * Serve as the primary escalation point for complex ...

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Technical Support Engineers will report directly to the Technical Support Manager. What You Will Do: * Troubleshoot, document & resolve bugs by using AI to create and merge PRs * Serve as a point of ...

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Technical Support Engineers information

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$37.5K

$79K

$119.5K

How much do technical support engineers jobs pay per year?

As of Sep 10, 2026, the average yearly pay for technical support engineers in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Support Engineers vs Customer Support Specialists?

AspectTechnical Support EngineersCustomer Support Specialists
Required CredentialsTechnical certifications, relevant degreesCustomer service training, communication skills
Work EnvironmentTechnical teams, IT departments, troubleshootingCall centers, help desks, client-facing roles
Employer & Industry UsageTech companies, software/hardware firmsRetail, telecom, service industries
Common Search & Comparison IntentTechnical troubleshooting, IT supportCustomer service, client communication

While Technical Support Engineers focus on resolving technical issues and troubleshooting complex systems, Customer Support Specialists primarily handle customer inquiries and ensure client satisfaction. Both roles require strong communication skills, but Technical Support Engineers typically need technical certifications and a deeper understanding of products or systems.

What does a technical support engineer do?

A technical support engineer assists users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or on-site, use diagnostic tools, and communicate solutions clearly to customers or internal teams. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for this role.

What cities are hiring for Technical Support Engineers jobs?

Cities with the most Technical Support Engineers job openings:

What are popular job titles related to Technical Support Engineers jobs?

For Technical Support Engineers jobs, the most frequently searched job titles are:

Technical Support Engineer

Remote

Solovis
51 - 200 employees

Full-time

Re-posted 14 days ago


Job description

Technical Support Engineer

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today’s complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, you'll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide.

The Technical Support Engineer provides in depth technical support (Tier 2) for our growing customer base and users of our software. The role will be responsible for providing support for products, working to troubleshoot, document, and resolve the highly complex technical issues, as well as collaborate with services, development, customer success and sales. Technical Support Engineers may review coding to isolate complicated issues and provide possible solutions to the development teams.

Key Responsibilities
  • Efficiently resolve a growing number of complex customer-reported cases, enhancing customer satisfaction.
  • Achieve and maintain a CSAT rating of at least 90% with a 10% response rate for all team-handled cases.
  • Produce and update knowledgebase articles regularly to aid customers and promote self-service solutions.
  • Consistently meet customer communication targets 95% of the time, ensuring timely updates.
 
Skills
  • Experience in technical aptitude
  • Experience in conflict resolution
 
 
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