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Technical Support Engineer Jobs in Fishers, IN (NOW HIRING)

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Technical Support Engineer information

See Fishers, IN salary details

$35.3K

$74.4K

$112.5K

How much do technical support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer in Fishers, IN is $74,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $92,700.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
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Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Fishers, IN as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $74,389 per year, or $35.8 per hour.

Engineer Support Specialist

Endress+Hauser Gruppe

Greenwood, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Engineer Support Specialist  

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~18,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. 

We are looking for an Engineering Support Specialist to join our Group to provide hands-on technical support for Industrial Engineers, Equipment Engineers and Manufacturing Engineers, including processing and troubleshooting TSPs, maintaining BOMs and routings in SAP, supporting TSP localization, and driving continuous improvement through data analysis, root cause investigations, and standardized work documentation 

What is the role about?  

Do you enjoy solving complex technical issues on the production floor and turning them into structured, repeatable solutions? Do you thrive on managing and optimizing routings, BOMs, and process parameters in SAP to ensure smooth order execution while driving continuous improvement through root cause analysis? Are you someone who takes ownership of processes- from documentation to optimization- while collaborating closely across engineering, quality, and operations? 

If so, this role offers a dynamic, hands-on opportunity for a technically strong, detail-oriented problem solver who is passionate about optimizing TSP processing, enhancing manufacturing performance, and delivering measurable impact every day.

Which tasks will you perform? 

You will: 

  • Maintain and ensure accuracy of data that drives Production control systems (SAP, MIKE Production, etc.)  

  • Support Engineers with various tasks related to Engineering Change Requests, Transfer Projects, Continuous Improvement Activities, and Priority Change Activities 

  • Lead production problem solving and resolution as needed. 

  • Create and process Engineering Orders for testing, internal and external verification processes (such as X-ray orders) 

  • Create and modify TSP manufacturing orders with full understanding to adequately manage orders. This includes but is not limited to PDTs match requirements, ordering TSP fixturing, and completing necessary external paperwork. 

  • Supporting activities for localizations of TSP options and serve as liaison between all stakeholders to accomplish TSP delivery 

  • Identify and implement continuous improvement activities for production and administrative processes. 

  • Actively engage with cross-functional teams to accomplish positive impacts to the organization. 

  • Provide hands on involvement in production process improvement including identifying necessary production tools, fixtures, and assembly equipment and systems. 

  • Additional duties as assigned 

What do we expect from you? 

  • Must be self-driven and capable of prioritizing activities as needed 

  • Ability to lead multiple projects while maintaining on-time delivery 

  • Desire to strive for excellence and growth 

  • Ability to read, interpret, and apply engineering drawings to support production order processing and troubleshooting 

  • Knowledge of manufacturing & assembly processes including welding, soldering, non-destructive testing, pressure testing and calibration. 

  • Strong independent problem-solving abilities 

  • Solid organization, communication, and interpersonal skills with the ability to interact with individuals at all levels inside and outside the organization clearly and concisely in both written and verbal form. 

  • Strong technical knowledge and ability to read and interpret documents such as purchase orders, expedite requests, delivery quotation requests, operational instructions, and safety requirements 

  • Must be customer service oriented 

  • Knowledge of SAP, AutoCAD, Microsoft Office Suite preferred 

What can you expect from us? 

  • Family-owned, highly committed global company with a sustainable vision of the future. 

  • Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities. 

  • Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match. 

  • Compensation is competitive and includes bonus opportunities. 

  • Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts. 

How do you apply? 

To apply, we kindly ask you to upload your documents on our career page. Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification, including protected veteran and disability status. 

Apply