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Technical Support Engineer Jobs in Fishers, IN (NOW HIRING)

Toyota Motor Sales

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $103K/yr

The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers. Job Functions * Be the ...

New

Toyota

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

The engineer will work to develop the customer support program and with other Toyota Automated Logistic divisions to help promote excellent technical support to our customers. Job Functions * Be the ...

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All JobsTechnical Support Engineer JobsTechnical Support Engineer Jobs in Fishers, IN

Technical Support Engineer information

See Fishers, IN salary details

$35.3K

$74.4K

$112.5K

How much do technical support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical support engineer in Fishers, IN is $74,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,600.00 and $92,700.00 per year, depending on experience, location, and employer.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.
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What are popular job titles related to Technical Support Engineer jobs in Fishers, IN?

For Technical Support Engineer jobs in Fishers, IN, the most frequently searched job titles are:

Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Fishers, IN as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $74,389 per year, or $35.8 per hour.

Materials and Tests Technical Support Engineer

State of Indiana

Indianapolis, IN • On-site

$85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

41st of 50 rated states

Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Transportation:
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state's quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.
Role Overview:
The purpose of this position is to provide technical support to the Division of Materials and Tests, their District Testing counterparts, and Construction user customers by managing content posted to the M&T website, contents of network drives, contents of Sharepoint drives, AASHTOWare Project (AWP), and connected applications. The positional serves as INDOT's materials representative for AWP technical groups as our voice for necessary enhancements and to review enhancements proposed by other agencies. The position also serves as an advisor to the Standard Specification Committee on AWP's feasibility to accommodate a specification change.
Location:
This position is with INDOT's Central Office in Indianapolis.
Salary:
The salary for this position traditionally starts at $85,020.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
  • Develop engineering policies and plans projects concerned with unique or controversial problems which have a significant impact on major organizational programs.
  • Provide budgetary information, researches and makes recommendations to assist with long range planning.
  • Evaluate engineering policies, recommends revisions, and approves and implements policies.
  • Evaluate the impact of changes to engineering policies, procedures and standards having statewide implications, makes recommendations to supervisor, integrates changes in existing programs, and directs research and evaluation efforts.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Individuals in this role should minimally be able to articulate or demonstrate the following:
  • Registered Professional Engineers license in Indiana required.
  • Must possess a valid Indiana driver's license.
  • Broad knowledge of civil/transportation disciplines. Understanding of department design standards, policies, and practices. Understanding of the NEPA and NHPA processes. Knowledge of various computer applications such as CAD, spreadsheets, databases, and scheduling. Knowledge of various forms of traffic operations analysis such as capacity analysis and crash analysis. Knowledge of alternatives development, decision-making, and engineering economic analysis.
  • Must be able to read and interpret engineering plans and specifications, define problems, collect appropriate data, establish facts, define, and communicate with stakeholders and draw valid engineering solutions. Must be able to handle routine and sensitive contacts with government officials, consulting firms/contractors and the public.
  • Ability to identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and to make recommendations.
  • Ability to plan and develop engineering projects with unique or controversial problems and/or novel engineering related concepts and approaches.

A degree is not required. However, at least four (4) years of professional experience in engineering, civil engineering, transportation research, or a closely related field. Two (2) years of experience as a group or project leader providing work direction and training to engineering technicians and/or lower-level engineers, or two (2) years experience in conducting engineering-related research applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may provide direct supervision for one or more staff members.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at
Current Employee? Click here to apply.

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