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Technical Support Engineer Jobs in Boca Raton, FL

Structural

QA/QC Engineer

Pompano Beach, FL · On-site

$67.70K - $87.50K/yr

Structural Technologiesis the single source for VSL products and technical support in the United ... As a QA/QC Engineer, you will be involved in quality control of shop drawings in addition to ...

Structural Technologies

QA/QC Engineer

Pompano Beach, FL · On-site

$67.70K - $87.50K/yr

Structural Technologies is the single source for VSL ® products and technical support in the ... As a QA/QC Engineer, you will be involved in quality control of shop drawings in addition to ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Fort Lauderdale, FL · Remote

$45K - $65K/yr

NET, C#, C++, Java, JavaScript, or any other object-orientated programming language Company Description theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 ...

Compunnel

CSV Technical Specialist

Coral Springs, FL · On-site

$106.20K/yr

JOB SUMMARY The GxP IT Systems Support / CSV Technical Contractor is responsible for providing ... Engineering, or a related field, or equivalent relevant experience. • Minimum of 5 years of ...

ATI

Additive Manufacturing Engineer

Margate, FL

ATI is currently seeking an Engineer I or II (Additive/3D Printing) to join our new facility ... Provide technical support in resolving process-related non-conformances and customer complaints.

MSHS

Service Engineer, Turbocharger

Fort Lauderdale, FL · On-site

$40 - $58/hr

Service Engineer - Turbocharger Support Critical Industries, Provide Technical Expertise, and Drive Operational Stability Are you a technically skilled professional with a passion for maintaining and ...

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Technical Support Engineer information

See Boca Raton, FL salary details

$35.6K

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$113.4K

How much do technical support engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for technical support engineer in Boca Raton, FL is $74,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $93,500.00 per year, depending on experience, location, and employer.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
What are popular job titles related to Technical Support Engineer jobs in Boca Raton, FL? For Technical Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What cities near Boca Raton, FL are hiring for Technical Support Engineer jobs? Cities near Boca Raton, FL with the most Technical Support Engineer job openings:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Boca Raton, FL as of May 2026, with employment types broken down into 77% Full Time, 11% Part Time, 1% Temporary, and 11% Contract. Highlights an 43% Physical, 14% Hybrid, and 43% Remote job distribution, with an average salary of $74,999 per year, or $36.1 per hour.

Technical Project Manager - Marine Engineering

Motor Services Hugo Stamp / Pacific Power Group

Fort Lauderdale, FL • On-site

$120K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Technical Project Manager - Marine Engineering
Location: Fort Lauderdale, FL
Department: National Security Segment
Reports To: Program Manager, National Security Segment
Work Type: Full-Time, Exempt
Travel: Up to 50%, regular travel to customer and project sites
Direct Reports: None
Compensation: $120K to $145K DOE
Bonus: Eligible
Role Overview
The Technical Project Manager operates at the intersection of engineering, customer support, OEM coordination, and commercial execution.
This is not a traditional schedule-tracking Project Manager role. This position leads technical scope development, owns full project estimates, supports field service and defense customers directly, interfaces with OEM partners, and drives projects from qualification through delivery.
This role requires strong technical fluency, commercial awareness, and the ability to translate complex defense system requirements into executable plans.
This role is well suited for professionals who have worked around ship propulsion systems, marine diesel engines, or engine room environments and want to transition into a technical leadership role supporting defense and marine customers.
Ideal Backgrounds
Candidates are often successful in this role if they come from environments such as:
• Former Marine Engineers or Chief/Assistant Engineers with engine room experience
• Marine Diesel Engineers or technicians supporting propulsion systems
• Naval Officers with ship engineering, propulsion, or mechanical systems responsibility
• Shipyard Engineers or Technical Superintendents supporting vessel maintenance or refits
• Power generation or heavy industrial engine specialists (diesel generators, large bore engines)
Common Backgrounds for This Role Include:
Marine Engineer • Naval Engineering Officer • Marine Diesel Engineer • Shipyard Engineer • Vessel Technical Superintendent
Key Responsibilities
• Lead technical scope development with customers and internal stakeholders
• Build and own complete project estimates including parts, tools, and special instructions
• Provide direct technical support to defense customers and field service technicians
• Serve as primary technical interface with OEM partners
• Lead technical qualification and support proposal development
• Partner with Sales on quoting strategy and commercial negotiations
• Coordinate execution across Service, Product Support, and Engineering
• Own delivery accountability including schedule, cost alignment, and technical integrity
• Resolve complex technical issues escalated from field operations
Required Qualifications
• Hands-on familiarity with marine propulsion systems, engine room operations, or large diesel power systems
• Background working with marine engines, propulsion equipment, or shipboard power systems
• Experience developing technical scope and cost estimates for mechanical or industrial equipment
• Experience interfacing with OEM manufacturers or marine engineering organizations
• Ability to provide technical guidance to field service technicians
• Strong cross-functional communication with engineering, service teams, and customers
Desired Qualifications
• Former Marine Engineer, Assistant Engineer, or Chief Engineer
• Former Naval Officer with ship engineering or propulsion system responsibility
• Experience working with marine diesel engines (MTU, MAN, Wärtsilä, Caterpillar, Cummins)
• Experience supporting shipyard maintenance, vessel overhaul, or marine service operations
• Experience supporting defense or government maritime programs
• Familiarity with large-bore diesel engines, generators, or propulsion equipment
Why Join MSHS Pacific Power Group?
MSHS PPG powers essential industries across Marine, Defense, Energy, and Industrial markets. You will work alongside specialized technical teams, contribute to mission-critical Defense projects, and help build a scalable project management function within a growing private equity-backed organization. We foster high performance, accountability, and a culture focused on white glove service and operational excellence.
Benefits Include
• Medical, Dental, Vision
• 401(k) with company match
• Paid Time Off and company holidays
• Training and professional development support
• Relocation assistance considered case-by-case
Equal Opportunity Employer
MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Drug-Free Workplace
MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.
Salary Description
$120,000.00 - $145,000.00 per year (DOE)

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