Technical Support Engineer Jobs in Boca Raton, FL

Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.

IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.

Responsibilities & Expectations:

Integrated Power Services (IPS) is seeking a skilled and dedicated Application Engineer for Power Systems. The Application Engineer will perform technical sales support related to Field Service Projects and related repairs. As an Application Engineer, it is crucial to collaborate with the regional sales teams and customers. The inclusive yet decisive technical leadership of the various proposal efforts will be key to the Florida region's performance and success.

Provide technical support for the Sales organization and liaise between the site team and the engineering team in the ITO (Inquiry to order) phase of Standby Generator Projects.

Responsible for travelling to the customer job sites to support job walks for technical specification reviews and to obtain data collection to support the engineered technical solution.

Own the development of job costing, to support pricing and execution of the project scope of work.

Analyze customer requirements and develop technical solutions for standby generator systems (diesel, natural gas, hybrid systems, etc.)

Assist with proposals, technical solution development, interfacing with field engineers and providing customer insights and market intelligence on pricing, scope of work and execution actions.

Provide excellent technical expertise related to Standby Generator stators, rotors, excitation systems, monitoring devices and peripheral components.

Ability to oversee labor, crew members and contractors supporting high quality performance levels in service to all methods/procedures related to the defined scope of work.

Perform casual field engineering service inspections and offer insights on possible services required to customers including generator stator rewinding and all related tasks.

Support the Risk process at the ITO stage with input on project costing, scope, schedule, and execution risks.

Ensure designs comply with applicable standards (NFPA 70, NFPA 110, NEC, local codes, etc.)

Generate reports, drawings, and engineering calculations as required

Identify product failures and lead the identification of possible root causes to support the failure analysis.

Qualifications and Competencies:

Bachelor's degree in engineering

Licensed Engineer Certification or eligibility, preferred

Minimum 3 - 5 years of experience in Standby Generator Services

Proven leadership skills and ability to effectively manage a matrix team

Ability to anticipate events and develop adaptive strategies/tactics

Excellent written and verbal communication skills

Ability and willingness to travel 25-40% of the time, as required

Must have or be able to obtain and maintain a valid passport and driver's license

Knowledge of generator sizing, load analysis, and power system design

Knowledge of power distribution, utilization equipment and application considerations including the various types of switchgear, relays, breakers, transformers, motors, generators (including control & excitation) and variable speed drives

Ability to read and interpret electrical drawings and specifications

Familiarity with NFPA, NEC, and other relevant codes

You'll thrive at IPS if you...

Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

Paid Time Off (PTO)

401k Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

And more!

IPS is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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