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Technical Support Engineer Storage Solutions Jobs

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

Diagnose issues across application, infrastructure, networking, storage, and performance layers ... Develop and maintain technical documentation, including solution guides, FAQs, and implementation ...

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

Diagnose issues across application, infrastructure, networking, storage, and performance layers ... Develop and maintain technical documentation, including solution guides, FAQs, and implementation ...

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

... Technical Support Engineer to join it. Our customers are not filing tickets about forgotten ... Strong Linux troubleshooting depth: system, networking, file systems, storage, process and resource ...

$120K - $180K/yr

Zachary Piper Solutions is seeking a Network Storage Engineer to join a DoD program supporting the USMC located in Quantico, VA. The Network Storage Engineer will support our enterprise storage ...

The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers. This ...

As a Technical Support Engineer, your mission is to provide expert technical support for ... well-documented solutions. * Collaborate with Engineering, Operations, Quality, Supply Chain ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers ...

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers ...

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers ...

As a member of our Technical Support Engineering team, you will support the entire suite of Verkada cloud-managed building security products. Working independently and collaboratively, you will solve ...

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

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Technical Support Engineer Storage Solutions information

See salary details

$37.5K

$79K

$119.5K

How much do technical support engineer storage solutions jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical support engineer storage solutions in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Technical Support Engineer Storage Solutions jobs?

For Technical Support Engineer Storage Solutions jobs, the most frequently searched job titles are:

Infographic showing various Technical Support Engineer Storage Solutions job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Sunnyvale, CA • On-site

$100K - $140K/yr

Full-time

Re-posted 29 days ago


Job description

This role requires professional fluency in Mandarin Chinese. About the Role

We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong troubleshooting skills across distributed systems, data platforms, and Linux environments.You will work closely with customers and internal engineering teams to resolve complex technical issues, ensure platform stability, and support successful system deployment and operations.

What You'll Do
  • Provide technical support to enterprise customers, including guidance on SDK usage, data integration tools, and system configuration
  • Troubleshoot data ingestion issues, investigate data discrepancies, perform data repair and validation, and support data governance initiatives
  • Deploy, configure, and support big data clusters in customer environments
  • Monitor system alerts and perform root cause analysis to ensure platform stability, performance, and security
  • Diagnose issues across application, infrastructure, networking, storage, and performance layers
  • Collaborate with engineering teams to escalate and resolve complex production issues
  • Develop and maintain technical documentation, including solution guides, FAQs, and implementation manuals
  • Contribute to documentation localization and internationalization efforts
What You Bring
  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
  • 3~5 years of experience supporting big data products or enterprise SaaS platforms
  • Proficiency in Java and experience writing Python or Shell scripts for troubleshooting and automation
  • Experience working in Linux environments, including debugging networking, storage, performance, and security issues
  • Solid SQL skills and hands-on experience with MySQL
  • Understanding of big data ecosystems, such as Hadoop, Hive, Kafka, Redis
  • Strong analytical and problem-solving skills with the ability to independently drive issues to resolution
  • Excellent written and verbal communication skills; experience supporting B2B enterprise customers preferred
Nice to Have
  • Familiarity with distributed data processing frameworks such as Flink or Trino
  • Experience with container technologies (Docker, Kubernetes)
  • Experience supporting cloud-based SaaS platforms (AWS, GCP, Azure)