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Technical Support Engineer Remote Jobs in Wallkill, NY

Senior Transmission Line Engineer

Otisville, NY ยท On-site +1

$73K - $132K/yr

... levels, supporting a major electric utility. This person will apply NESC, ASCE, ACI, and other ... Work Location: 100% REMOTE based in Michigan's Lower Peninsula with regular site visits across the ...

New

Lead Transmission Line Engineer

Otisville, NY ยท On-site +1

$92K - $166K/yr

... levels, supporting a major electric utility. This person will apply NESC, ASCE, ACI, and other ... Work Location: 100% REMOTE based in Michigan's Lower Peninsula with regular site visits across the ...

New

Technical knowledge required is limited to the tasks performed in own discipline area and is ... and support initiatives across Inventory, PLCM, and Customer Service. By leveraging tools like ...

Senior Drafting Technician (Remote)

Florida, NY ยท On-site +1

$26.88 - $35.82/hr

Field crew support with the preparation of stakeout calculations * CADD production of commercial ... Generally, requires AA Degree in a CAD or other engineering program * Preferably 4 years of related ...

... engineering labor models. Responsibilities: * Act as the technical lead that supports the sales ... The actual offer will be based on the individual candidate. #LI-KF2 #LI-REMOTE Basic Requirements

Quality Assurance Analyst

Florida, NY ยท On-site +1

$55K - $65K/yr

Ability to work effectively with developers, support staff, product stakeholders, and other cross ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

Principal Software Engineer

Florida, NY ยท On-site +1

$138K - $186K/yr

Help build, support and operate technology used by more than 8,000 organizations in over 100 ... Collaborate closely with product managers, architects, and UX designers to define technical ...

Senior Solutions Architect

Florida, NY ยท Remote

$110K - $120K/yr

... JM3 #LI-REMOTE Basic Requirements Required Skills: * High School diploma, Associate's, or Bachelor's Degree in an Engineering, or Technical field, plus 6+ years of Engineering and Technical ...

New

... remote in the US. Responsibilities * Utilize extensive technical risk expertise to help Autodesk ... Guide product and engineering teams in proactive planning for managing risk through its entire ...

This is a fully remote position open to candidates located in Canada or in the following US states ... Meeting with customers engineering and technical teams to communicate and promote Gutor value ...

(Remote) Director of Product

Florida, NY ยท Remote

$239K - $251K/yr

Partner with Engineering, Professional Services, Sales, Support, and executive leadership ... Remote work and more! About NorthStar: NorthStar Utilities Solutions is a unique company that has ...

(Remote) Director of Product

Florida, NY ยท Remote

$239K - $251K/yr

Partner with Engineering, Professional Services, Sales, Support, and executive leadership ... Remote work and more! About NorthStar: NorthStar Utilities Solutions is a unique company that has ...

Showing results 41-60

Technical Support Engineer Remote information

See Wallkill, NY salary details

$37.5K

$79K

$119.5K

How much do technical support engineer remote jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical support engineer remote in Wallkill, NY is $79,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What cities near Wallkill, NY are hiring for Technical Support Engineer Remote jobs?

Cities near Wallkill, NY with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Wallkill, NY as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,007 per year, or $38 per hour.