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Technical Support Engineer Remote Jobs in Tucson, AZ

System One

Electrical Engineer PE

Tucson, AZ · Remote

$100K - $132K/yr

Hybrid - onsite and remote Overview The Electrical Engineer, PE I is responsible for overseeing the creation of technical design solutions and/or studies. The purpose of a Senior Professional ...

System One

Electrical Engineer PE

Tucson, AZ · Remote

$100K - $132K/yr

Hybrid - onsite and remote Overview The Electrical Engineer, PE I is responsible for overseeing the creation of technical design solutions and/or studies. The purpose of a Senior Professional ...

Naval Air Systems Command

General Engineer

Tucson, AZ · On-site +1

$91K - $140K/yr

... Technical Representative at the manufacturer's sites in support to PAE Munitions and Missile ... remote or isolated sites. You must be able to travel on military and commercial aircraft for ...

micro1 AI

Senior Database Reliability Engineer

Tucson, AZ · Remote

$220K - $260K/yr

You will leverage your deep technical expertise to drive database reliability, high availability ... remote team. Preferred Qualifications: • Experience supporting data platforms, analytics ...

ABB

Commercial Proposal Engineer

Tucson, AZ · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Akraya Inc.

Help Desk Specialist I : 26-02461

Tucson, AZ · On-site +1

$20 - $26/hr

Remote, Tucson, AZ. Pay Range: $20.00 - $26.00 Per Hour Job Summary: This role provides essential ... Troubleshoot and resolve technical problems * Respond to support requests via various channels

ABB

Strategic Segment Proposal Engineer

Tucson, AZ · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

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Technical Support Engineer Remote information

See Tucson, AZ salary details

$35.5K

$74.7K

$113K

How much do technical support engineer remote jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical support engineer remote in Tucson, AZ is $74,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $93,100.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

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For Technical Support Engineer Remote jobs in Tucson, AZ, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Tucson, AZ look for?

The top searched job categories for Technical Support Engineer Remote jobs in Tucson, AZ are:

What cities near Tucson, AZ are hiring for Technical Support Engineer Remote jobs?

Cities near Tucson, AZ with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Tucson, AZ as of July 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $74,723 per year, or $35.9 per hour.

Electrical Engineer PE

System One

Tucson, AZ • Remote

$100K - $132K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

Job Title: Electrical Engineer PE Location: Tucson, Arizona Type: Direct Hire Compensation: $100,000.00 - $132,000.00 Contractor Work Model: Hybrid – onsite and remote

Overview The Electrical Engineer, PE I is responsible for overseeing the creation of technical design solutions and/or studies. The purpose of a Senior Professional Electrical Engineer is to provide technical authority and direction as the Engineer of Record (EOR) for the development of electrical engineering designs, studies and solutions and part of an integrated project team.

Responsibilities

  • Oversee the creation of technical electrical design solutions and studies, acting as the Engineer of Record (EOR).
  • Analyze, develop, and evaluate electrical systems, ensuring they meet project specifications and standards.
  • Design and draft blueprints, visit job sites, and manage multiple projects simultaneously.
  • Apply engineering techniques and conduct analyses within the scope of assignments, ensuring high-quality deliverables.
  • Lead, coach, and mentor junior staff; potentially act as a first-level supervisor.
  • Handle complex technical issues independently, escalating only the most intricate problems.

Requirements

  • Bachelor's degree in Engineering and Professional Engineer (PE) License
  • 4-6 years of relevant experience
  • Strong proficiency in REVIT and familiarity with the National Electrical Code (NEC)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Excellent verbal and written communication skills
  • Possesses comprehensive knowledge of electrical engineering principles
  • Critical thinking skills and attention to detail
  • Ability to manage multiple projects in a fast-paced environment
  • Willingness to travel 5-10% to job sites or office locations

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-JB1 Ref: #260-Eng NY Transit

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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