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Technical Support Engineer Remote Jobs in Rosedale, MD

Dillon Product Manager

MD · Remote

$80K - $121K/yr

... Technical Support, Engineering, or Marketing * Must be proactive and display a high level of ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... remote/hybrid work options Paid parental leave Team lunches, events, and stocked kitchens Modern ...

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Provide technical support to Commercial Sales and Finance for the development of technical ... Flexible remote/hybrid work options · Paid parental leave · Team lunches, events, and stocked ...

Junior Cloud Engineer

Baltimore, MD · Remote

$50K - $65K/yr

This is a remote position. Residency Requirement: Candidates MUST have lived in the U.S. for at ... Provide technical support to development teams, helping to troubleshoot and resolve issues.

Senior Controls Engineer

Baltimore, MD · On-site +1

$115K - $155K/yr

Lead onsite and remote startup and commissioning activities, including development and execution of ... Provide highlevel technical support for inprogress projects and operating microgrid systems ...

Technical Writer

Fort George G Meade, MD · On-site +1

$70K - $85K/yr

Primarily remote, however, may be required to be at customer site at Fort Meade on occasion. Must ... Support business development efforts by drafting and reviewing proposal content, technical ...

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Technical Support Engineer Remote information

See Rosedale, MD salary details

$36K

$75.8K

$114.6K

How much do technical support engineer remote jobs pay per year?

As of Jul 20, 2026, the average yearly pay for technical support engineer remote in Rosedale, MD is $75,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer Remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What Does a Technical Support Engineer Who Works Remotely Do?

As a remote technical support engineer, you work from home or anywhere to provide customer service and help clients troubleshoot any issue they have with their hardware or software. Many technical support engineers focus on specific products. As part of this IT job, you may evaluate customer questions or complaints, reference support manuals, determine the best method of resolution, and promote the best possible experience for customers. Some technical support engineers focus on the interior of a company rather than customers, in which case you help other employees as needed. When done remotely, this job involves providing help by phone, email, or live chat.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a Technical Support Engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by Technical Support Engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What cities near Rosedale, MD are hiring for Technical Support Engineer Remote jobs? Cities near Rosedale, MD with the most Technical Support Engineer Remote job openings:
Infographic showing various Technical Support Engineer Remote job openings in Rosedale, MD as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $75,802 per year, or $36.4 per hour.
Senior Data Security Engineer (Remote Opportunity)

Senior Data Security Engineer (Remote Opportunity)

T. Rowe Price Associates, Inc.

Owings Mills, MD • On-site, Remote

$110K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago


T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You'll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you'll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.

Join us for the opportunity to grow and make a difference in ways that matter to you.

About the Team

At T. Rowe Price, Enterprise Security helps protect the firm, our associates, and our clients by strengthening cyber resilience across the organization. The team partners closely with technology, risk, legal, compliance, and business stakeholders to safeguard sensitive information, support regulatory obligations, and enable the business securely in a dynamic, highly regulated environment.

Role Summary

We are seeking aSenior Data Security Engineerwith deepexpertiseinData Loss Prevention (DLP)and data protection engineering to join our Enterprise Security team. In this role, you will design, implement, tune, andoptimizeenterprise DLP controls across email, endpoint, cloud, web, and collaboration platforms. You will help improve detection fidelity, reduce false positives, support regulatory compliance, and strengthen the firm's data protection and insider risk posture.

This role is ideal for a security engineer who combines strong technical depth with sound judgment, operational discipline, and the ability to translate business and regulatory requirements into effective, scalable controls.

Responsibilities

  • Design, implement, and maintain DLP controls across email, endpoint, cloud, web, and collaboration platforms.
  • Engineer and tune custom DLP detections usingregex, Exact Data Matching (EDM), Indexed Document Matching (IDM), classifiers, and contextual telemetry.
  • Own the full DLP policy lifecycle, including policy creation, normalization, testing, deployment, tuning, version control, and change management.
  • Analyze and triage DLP and insider risk alerts, conduct root cause analysis, and recommend mitigation strategies to improve control effectiveness.
  • Partner with Security Operations, Incident Response, Risk, Legal, Compliance, and Information Protection teams to investigate potential data exfiltration and insider risk events.
  • Build and enhance automation workflows, dashboards, and reporting to improve visibility into data movement, user behavior, and program performance.
  • Serve as a technical subject matter expert for DLP platforms and data protection capabilities across the enterprise.
  • Translate regulatory requirements, business needs, and risk scenarios into practical, enforceable technical controls.
  • Continuously improvedetectionquality, operational processes, and reporting to advance program maturity and business alignment.
  • Contribute to the evaluation and responsible use of AI-enabled security capabilities that improve detection, analysis, and operational efficiency within data protection workflows.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of experience in information security, with at least 3+ years focused onDLP engineering, data protection, policy development, or insider risk programs.
  • Hands-on experience with enterprise DLP platforms such asSymantec DLP, Proofpoint DLP, Microsoft Purview, or similar technologies in a production environment.
  • Strong experience designing and tuning DLP policies to improve signal quality and reduce false positives and false negatives.
  • Experience investigating DLP alerts, performing triage and root cause analysis, and supporting incident response or insider risk workflows.
  • Strong understanding of data protection concepts across structured and unstructured data,endpoint, email, cloud, and collaboration environments.
  • Excellent written and verbal communication skills, including experience developing documentation, playbooks, metrics, and stakeholder reporting.
  • Strong analytical skills, attention to detail, and the ability tooperateeffectively in a fast-paced, collaborative environment.

Preferred:

  • Experience supporting data protection programs withinfinancial servicesor another highly regulated industry.
  • Knowledge of relevant regulatory and control frameworks, includingGLBA, SOX, PCI-DSS, and broader data protection and privacy requirements.
  • Experience integrating DLP telemetry withSIEM, SOAR, case management, or insider risk platformsto improve detection, response, and reporting.
  • Familiarity with Microsoft security and compliance technologies, includingMicrosoft Purview Information Protection, Insider Risk Management, and Defender ecosystem capabilities.
  • Experience with scripting or automation using tools such asPowerShell, Python, or APIsto streamline DLP operations and reporting.
  • Understanding ofdata classification, labeling, and information governance practices.
  • Experience evaluating or applyingAI/ML-enabled capabilitiesto improve alert enrichment, detection tuning, workflow automation, or analyst efficiency in security operations.
  • Ability to influence across teams, communicate risk clearly, and balance strong security outcomes with business enablement.
  • Demonstrated sound judgment, intellectual curiosity, and a continuous improvement mindset.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TNvisaor any other non-immigrant work status)

FINRA Requirements

FINRA licenses are notrequiredand will not be supported for this role.

Work Flexibility

This role is eligible for full time remote work.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$96,500.00 - $164,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$105,000.00 - $180,000.00 for the location of: Washington, D.C.
$120,000.00 - $205,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual's relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

This job posting is expected to be available until:

08/14/2026

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.

Benefits

We value your goals and needs, at work and in life. As an associate, you'll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.

Featured employee benefits to enrich your life:

  • Competitive compensation

  • Annual bonus eligibility

  • A generous retirement plan

  • Hybrid work schedule

  • Health and wellness benefits, including online therapy

  • Paid time off for vacation, illness, medical appointments, and volunteering days

  • Family care resources, including fertility and adoption benefits

Learn more about our benefits.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

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