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Technical Support Engineer Remote Jobs in Red Bank, NJ

You will also guide engineers and reinforce strong delivery practices, while advancing the team ... Document data sources, definitions, and technical solutions to support transparency and reuse.

You will also guide engineers and reinforce strong delivery practices, while advancing the team ... Document data sources, definitions, and technical solutions to support transparency and reuse.

Support the architecture and design of ArcSpan's core technology and software * Develop open-source ... Hands on programming experience * Demonstrated understanding of software development life cycle ...

Software Engineering Team Lead (Remote) Our client is at the forefront of crypto's cutting-edge ... Lead and mentor a team of software engineers and a Technical Product Manager. * Oversee the design ...

Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside ... Remote-first environment within the United States, with physical office space optional. * Equipment:

Principal Solutions Engineer

New York, NY · On-site +1

$160K - $220K/yr

Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside ... Remote-first environment within the United States, with physical office space optional. * Equipment:

SRE - Remote

New York, NY · Remote

$62.25 - $82.75/hr

Provide technical and operational support for customers according to defined SLAs. * Work in cloud ... Work closely with the Cloud DevOps team to transition products from development to the production ...

Software Engineering Team Lead (Remote) Our client is at the forefront of crypto's cutting-edge ... Collaborate with cross-functional teams to support blockchain best solutions * Play a pivotal role ...

Showing results 41-60

Technical Support Engineer Remote information

See Red Bank, NJ salary details

$38.5K

$81.1K

$122.6K

How much do technical support engineer remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for technical support engineer remote in Red Bank, NJ is $81,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $101,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
What cities near Red Bank, NJ are hiring for Technical Support Engineer Remote jobs? Cities near Red Bank, NJ with the most Technical Support Engineer Remote job openings:

GIS Analyst/Engineer (Remote)

Next Generation Inc

New York, NY • Remote

$80 - $120/hr

Full-time

Re-posted 22 days ago


Job description

Job Title: GIS Analyst / Specialist / Engineer

Job Summary:

Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced GIS Analyst/Specialist/Engineer to support our client's Enterprise Asset Management Value Realization Department. The role will provide technical and analytical support for GIS-driven asset management initiatives, data quality improvements, and rail engineering projects. This position is hybrid, with up to one remote day per week.

Job Responsibilities:

  • Develop, configure, and support custom GIS applications and tools for asset management and transportation systems.
  • Perform geospatial and statistical analyses, integrating and transforming datasets to meet business needs.
  • Design, test, and maintain ESRI GIS environments (ArcGIS Enterprise, Portal, Server, Desktop, ArcPro, Experience Builder, Survey123 Connect).
  • Write and optimize code in Python and SQL for data management, analytics, and automation.
  • Create and maintain reports and dashboards (Power BI, Tableau, GIS Maps) to visualize insights and KPIs.
  • Ensure accuracy, documentation, and reproducibility of all GIS deliverables.
  • Collaborate with business and technical stakeholders to translate analytical results into actionable recommendations.
  • Stay current with emerging GIS technologies, programming languages, and spatial analysis methods.

Key Requirements:

  • 510 years of custom GIS development and asset management experience.
  • Minimum 5 years of hands-on experience with ESRI GIS software, ArcGIS Enterprise/Portal/Server/Desktop, HeXagon, Microsoft Dynamics, SQL, and Python.
  • Preferably 2+ years supporting railroad or transit industry projects.
  • Strong programming and analytical skills (Python, SQL, R, or Java).
  • Expertise in database design, data quality control, and spatial analytics.
  • Experience with visualization and BI tools (Power BI, Tableau, Excel).
  • Familiarity with transportation and transit systems, preferably large-scale networks.
  • Knowledge of KPI creation, data modeling, and reporting automation.
  • Excellent communication and documentation abilities.
  • Strong problem-solving, prioritization, and project management skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Bachelor's degree in Engineering, Information Management, Statistics, Mathematics, or Transportation/Civil Engineering (Master's preferred).

Job Benefits:

Competitive hourly rate range of $80 to $120 an hour based on experience and education