Technical Support Engineer Remote Jobs in Piedmont, AL

To provide direct technical leadership to the Chemists to attain a high level of quality, customer service, and productivity in a safe, efficient, and environmentally sound manner. To maintain documentation of all developments, tech service, and other work relevant to compounds, formulations, and raw materials. To ensure the effective development and implementation of new process technologies and capabilities utilizing Six Sigma methodologies.

• Supports commercial and corporate technical initiatives and reports to the Segment Technical Manager. This position may be remote or hybrid based on business needs.  Travel for this role is up to 60% to customers and HEXPOL locations in the US and Mexico. 
• Oversee and develop commercial compound recipes to support sales activities.
• Coordinate new recipe developments from R and D lab through production, trial production, monitoring customer needs in a timely manner.
• Recommend beneficial changes to customer formulations to add value to customer supplier relationship.
• Manage and distribute projects for development, cost savings, or raw material savings to technical staff.
• Provide technical assistance with customer processing problems by phone or site visit, as necessary.
• Coordinate new projects for launch with management, sales, and internal technical support groups. Follow trials, in plant and at customer location to successfully launch new business.
• Establish and maintain key cost initiatives and VAVE programs.
• Travel to other HEXPOL locations or to customers may be required.
• Perform any other project/task as assigned by Management.

• Bachelor’s Degree in Chemistry, Polymer Science or Chemical Engineering required. Experience may be considered in lieu of education.
• Seven (7) years of leadership/supervisory experience in a technical capacity, preferably in a rubber manufacturing industry.
• Working knowledge of Six Sigma, LEAN manufacturing, and ISO 9001/14001.
• Thorough knowledge of mixing equipment and testing equipment and processes.
• Proficient written, verbal, and interpersonal communication skills.
• Proficient computer/systems skills – MS Office (Excel/Word/PowerPoint/Outlook).
• Solid organizational and prioritization skills with the ability to handle multiple tasks, meet tight deadlines, and manage a broad range of responsibilities.
• High degree of concentration, attention to detail, high energy, self-motivated and self-reliant.
• Ability to manage, coach and develop Associates.
• Ability to interact well with all personality types in a leadership role.
• Strong cooperation, collaboration, and team-building skills.
• Effective analytical and problem-solving skills with an emphasis on continuous improvement.
• Ability to handle personal and confidential information.

• Competitive salary
• Annual variable bonus plan
• Generous benefits package: Health, Dental, Vision, STD, LTD, Life, 401k match
• Paid time off
• Paid holidays
• Employee assistance program