Technical Support Engineer Remote Jobs in Irving, TX

• Create, update, and maintain Item Purchase Descriptions for General Products and Security Branch National Stock Numbers through product research, technical writing, data entry, and documentation review.
• Support annual NSN creation and update workload requirements for the branch, not to exceed 1,440 NSNs annually, with an anticipated average of 120 NSNs per month.
• Complete two-way Item Purchase Description updates within two weeks of receipt.
• Determine special instructions, performance standards, exceptions, item labeling, packing, packaging, marking, and product palletization requirements.
• Research and apply applicable technical standards and references, including ASME, SAE, FED-STD, MIL-STD, CID, ANSI, QP4, and QPD, using the latest published versions.
• Research previous technician updates using NSN History in EDMS, shared GSA network drives, and FLIS, and coordinate discrepancies with the COR or designated engineering representative.
• Perform market research to identify current manufacturer part number references and supplier information.
• Submit Cataloging and National Cataloging Action Log requests to add part number references and manufacturer CAGE codes to Technical Information Reports in FLIS.
• Determine, verify, and document proper salient characteristics and specification information for assigned items.
• Place Item Purchase Descriptions into EDMS and populate supporting sections with engineering and technical documentation, including Safety Data Sheets, product data sheets, Technical Information Reports, and relevant correspondence.
• Evaluate hazardous products for transportation requirements in accordance with 49 CFR, IMDG, and IATA, and assign appropriate Dangerous Article Codes.
• Evaluate Safety Data Sheets to current standards and submit them to the Hazardous Materials Information Resource System administrator when required.
• Review technical drawings, product data sheets, and supporting documentation associated with Item Purchase Descriptions.
• Review products against restrictions imposed by the California Air Resource Board and other state and federal regulatory authorities.
• Validate data housed in PICS, GSA Advantage, and FLIS for each Item Purchase Description updated or created.
• Verify data consistency between Item Purchase Descriptions, FLIS, digitized technical files, and archived technical files.
• Prepare Cataloging and PICS update requests to update the FLIS Total Item Record and PICS.
• Perform technical reviews of substitute products and evaluate supply support requests in support of Item Purchase Description creation.
• Provide technical feedback on business case analysis of AbilityOne Item Purchase Description submissions.
• Prepare monthly progress report inputs covering NSNs received, NSNs completed, production plans, cataloging requests, PICS requests, risks, issues, and mitigation strategies.

• 5+ years of experience of technical writing, engineering technical support, logistics, cataloging, supply acquisition, product research, or related experience.
• Experience creating, updating, or validating Item Purchase Descriptions, Technical Information Reports, cataloging requests, or NSN-related technical records.
• Knowledge of technical standards and references, including ASME, ASTM, ANSI, SAE, FED-STD, MIL-STD, CID, QP4, and QPD.
• Experience using or supporting data validation in systems such as EDMS, PICS, GSA Advantage, FLIS, and HMIRS.
• HAZMAT certification or ability to support HAZMAT-certified personnel requirements for General Products and Security Branch work.
• Ability to evaluate hazardous products, Safety Data Sheets, transportation requirements, and Dangerous Article Code assignments.
• Ability to produce accurate, complete, professionally written technical documents free of spelling, technical, and grammatical errors.
• Knowledge of software including Microsoft Office, Google Workspace-compatible formats, Adobe PDF, Visio, and Project, among others. ,
• Ability to communicate effectively with a diverse range of individuals.
• Ability to multi-task and prioritize in a fast-paced work environment.
• Qualified applicants must be able to pass a background check and complete required security, privacy, system access, and PIV-related requirements. ,
• Government contracting experience preferred.
• Qualified applicants must be able to pass a background check.
• Government contracting experience. (Preferred).

About ASR International

ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.

Benefits

Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.

The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any.

ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR’s hiring and employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law.

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