ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Frisco, TX

VetsEZ

HealthShare Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large ... technical teams to maintain reliable production systems, streamline software delivery, and support ...

Sync.com

Technical Customer Support

Dallas, TX · Remote

If this sounds like you, Sync.com has an opportunity for you to join Sync's Tier II Technical Support team - fully remote ! Your to-do list: * Provide exceptional technical support to customers using ...

New

ICF

Substation Protection & Control Engineer - REMOTE

Dallas, TX · Remote

$97K - $124K/yr

  • Retirement

Providing field support during construction * Perform/ensure company's Quality assurance/Quality ... Continuous improvement of job-related engineering, technical and professional knowledge, skills ...

VetsEZ

Senior Backend Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a Senior Backend Engineer for a 100% remote position on a large ... supporting mission-critical healthcare applications. * Lead technical implementation activities ...

VetsEZ

Senior Backend Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a Senior Backend Engineer for a 100% remote position on a large ... supporting mission-critical healthcare applications. * Lead technical implementation activities ...

Olsson

Geotechnical Engineer - Remote

Dallas, TX · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project ... You will also process design calculations, generate technical report documents, develop project ...

ICF

Distribution Planning Engineer - Remote

Dallas, TX · Remote

  • Retirement

Excellent written and verbal English communication skills including technical report writing ... Weare dedicated to providingthe necessary support to ensure that all candidates have an equal ...

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Stryker

Senior Lead Data Engineer (Remote)

Dallas, TX · On-site +1

Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the ... a related technical field. * Experience supporting procurement, supply chain, manufacturing ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Frisco, TX

Technical Support Engineer Remote information

See Frisco, TX salary details

$35.1K

$74K

$111.8K

How much do technical support engineer remote jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical support engineer remote in Frisco, TX is $73,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $92,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs

What are popular job titles related to Technical Support Engineer Remote jobs in Frisco, TX?

For Technical Support Engineer Remote jobs in Frisco, TX, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Frisco, TX look for?

The top searched job categories for Technical Support Engineer Remote jobs in Frisco, TX are:

What cities near Frisco, TX are hiring for Technical Support Engineer Remote jobs?

Cities near Frisco, TX with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Frisco, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,969 per year, or $35.6 per hour.

HealthShare Engineer (Remote Opportunity)

VetsEZ

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large federal government healthcare modernization project. The selected candidate will support enterprise healthcare integration environments using InterSystems HealthShare, IRIS, and related middleware technologies, with a focus on production support, automation, CI/CD, and infrastructure reliability.

The HealthShare Engineer will work within a collaborative, DevSecOps-focused Agile environment, partnering with technical teams to maintain reliable production systems, streamline software delivery, and support enterprise integration capabilities.

The candidate must reside within the continental US.

Responsibilities

  • Provide strategies and solutions for automating operations and improving software delivery methodologies and technology processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and support backup, recovery, patching, and ADFS integrations.
  • Manage certificate administration, including updates and renewals across production and lower-level environments.
  • Provide Tier 3 support for HealthShare applications and related technologies.
  • Install, configure, patch, and maintain InterSystems base software and enterprise middleware applications.
  • Support OAuth and Single Sign-On (SSO) configuration and implementation efforts.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline, or equivalent relevant experience, with 3-5 years of professional IT and/or Federal Government contracting experience and at least 2 years supporting production systems.
  • Hands-on experience with InterSystems Cache, IRIS, or HealthShare technologies, including installation, configuration, maintenance, or production support.
  • Experience automating infrastructure, testing, or deployments using Jenkins, Ansible, Python, or similar automation technologies.
  • Experience developing and maintaining CI/CD processes, working with Unix/Linux and Apache environments, and supporting cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
  • Strong troubleshooting and problem-solving skills with excellent attention to detail and the ability to diagnose production application and infrastructure issues.
  • Strong communication and collaboration skills with experience working in Agile and/or SAFe environments and applying DevOps practices.

Additional Qualifications

  • Experience with monitoring and observability platforms such as AWS CloudWatch, Splunk, and Dynatrace.
  • Experience supporting Department of Veterans Affairs (VA) environments and large-scale enterprise middleware applications.
  • AWS Certified Solutions Architect - Associate certification is preferred.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

Apply