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Technical Support Engineer Remote Jobs in Charleston, SC

Azure DevOps Engineer

North Charleston, SC · Remote

$54 - $74/hr

This position provides full-lifecycle technical support from requirements analysis and architecture ... Engineer reusable Azure components such as IaC modules, Helm charts, Kubernetes manifests, GitOps ...

Data Engineer

Charleston, SC · On-site +1

$107K - $128K/yr

Remote /hybrid flexibility. Position Overview We are seeking a highly capable Data Engineer to ... Support BI tool integrations and semantic layer development for technical and non-technical users.

Data Engineer

Charleston, SC · On-site +1

$107K - $128K/yr

Remote /hybrid flexibility. Position Overview We are seeking a highly capable Data Engineer to ... Support BI tool integrations and semantic layer development for technical and non-technical users.

This position can be fully remote. GAI's Power Business Unit focuses on developing and supporting ... Performs technical and feasibility studies. * Collaborates with other professionals and discusses ...

Lead Engineer, AI Attack Simulation

Charleston, SC · On-site +1

$95K - $126K/yr

Mentor engineers, lead technical reviews, support hiring, and raise standards for reliability ... Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional ...

Showing results 21-40

Technical Support Engineer Remote information

See Charleston, SC salary details

$35.1K

$74K

$111.8K

How much do technical support engineer remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for technical support engineer remote in Charleston, SC is $73,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $92,200.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What are popular job titles related to Technical Support Engineer Remote jobs in Charleston, SC?

For Technical Support Engineer Remote jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Charleston, SC look for?

The top searched job categories for Technical Support Engineer Remote jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Technical Support Engineer Remote jobs?

Cities near Charleston, SC with the most Technical Support Engineer Remote job openings:

Infographic showing various Technical Support Engineer Remote job openings in Charleston, SC as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $73,960 per year, or $35.6 per hour.

AI-Native Technical Architect II - US Remote

Cotiviti, Inc.

Summerville, SC • Remote

$160K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Cotiviti rating

8.3

Company rating: 8.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

52nd of 226 rated it services


Job description

Overview

The AI-Native Technical Architect II provides advanced architectural leadership within an assigned business area, aligning solution development with broader architecture direction while remaining closely connected to implementation. This role translates business and product intent in alignment with architectural direction into clear, implementable specifications that orchestrate AI agents and engineering workflows to produce delivery-ready solutions across applications, services, APIs, data flows, and platform components. 


As a senior technical leader, the AI-Native Technical Architect II drives architecture for their business area, establishes and applies technical standards within their scope, and guides traditional teams and AI-native pods through design trade-offs involving cost, scalability, security, reliability, and maintainability. The role is expected to balance strategic thinking with hands-on technical depth, applying strong systems thinking to ensure architecture decisions consider end-to-end flows, dependencies, and long-term platform evolution while being effectively realized in code and operational outcomes. 

This role operates within a complex, regulated healthcare domain and is expected to either bring deep domain expertise or quickly develop a strong understanding of healthcare data, workflows, and compliance considerations, ensuring that architecture decisions are grounded in real-world business and regulatory constraints. 

In the AI-native model, the Technical Architect II treats AI as both a solution capability and an engineering accelerator. This includes designing software that incorporates AI-enabled features where appropriate and advancing AI-assisted and agent-based development practices, including code generation, automated testing, intelligent engineering workflows, and reusable AI skills. The Technical Architect II plays a key role in helping teams apply AI effectively and responsibly, ensuring outputs are correct, secure, maintainable, and aligned to architectural intent through clear human accountability and guardrails. 

The role partners with senior architects, enterprise architecture, and shared AI and Data teams when broader alignment is needed, while owning architectural execution and ensuring teams utilize modern AI-native approaches efficiently and correctly within the assigned business area. 

Responsibilities

  • Business Area Architecture & Solution Design: Define and drive architecture for the assigned business area, translating business strategy, product priorities, and architecture runway into implementable solutions, technical designs, and delivery-ready features. 
  • AI-Native Solution Architecture: Design systems that incorporate AI-enabled capabilities where they create clear business value, and establish guardrails for safe, effective use of AI within applications and workflows. 
  • AI-Assisted Engineering Enablement: Advance AI-assisted development practices across the team, including use of copilots, code generation, automated testing, intelligent engineering workflows, agents, and reusable AI skills, while maintaining strong standards for correctness, security, and maintainability with clear human accountability. 
  • Technical Leadership & Governance: Establish and reinforce architecture standards, patterns, and design guardrails within the assigned business area. Guide design reviews and major technical decisions across APIs, services, data flows, and platform components. 
  • Implementation Oversight & Problem Solving: Partner closely with developers and technical leads to ensure architecture is effectively realized in code. Proactively identify risks, resolve architectural issues, and guide trade-offs across cost, scalability, reliability, security, and delivery speed. 
  • Cross-Functional Collaboration: Collaborate with product, engineering, platform, security, data, and other partner teams to align architectural decisions with broader technical direction and business outcomes. 
  • Technology Evaluation & Continuous Improvement: Evaluate emerging technologies, tools, and platforms for applicability to roadmap and delivery needs. Improve engineering effectiveness through modern architecture patterns, automation, observability, and AI-native delivery practices. 
  • Mentorship & Team Enablement: Mentor developers and other architects within the assigned organization, strengthening architecture discipline, technical judgment, and confidence with modern engineering and AI-assisted development practices. 
  • Complete all responsibilities as outlined in the annual performance review and/or goal setting. Required 
  • Complete all special projects and other duties as assigned. Required 
  • Must be able to perform duties with or without reasonable accommodation. 

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. 

Qualifications

    • Education: Bachelor's or Master’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience. 
    • Experience: 6+ years of experience designing and building web, workflow, service, and backend applications, including direct responsibility for architecture and software design for one or more teams. 
    • Solution & Application Architecture: Significant experience in application and solution architecture, including API design, service decomposition, integration patterns, and user-facing or workflow-oriented applications. 
    • Core Technologies: Hands-on experience with modern languages and frameworks such as Java, Golang, Spring, or comparable technologies, and strong experience building rich, responsive APIs and service-based systems. 
    • Cloud & Distributed Systems: Deep familiarity with microservices, cloud-native architecture, cloud platforms, distributed applications, streaming patterns, and enterprise integration approaches. 
    • AI-Native Engineering: Experience applying AI-assisted development, agent-based workflows, and reusable AI skills to improve design, coding, testing, and delivery outcomes. Familiarity with agents, copilots, code generation, automated testing, and intelligent orchestration of development workflows, with strong judgment to ensure correctness, security, and maintainability. 
    • Software Delivery Practices: Strong experience across the SDLC, including Agile delivery, CI/CD, DevOps practices, APM, observability, and engineering approaches that improve quality, speed, and operational resilience. 
    • Architectural Judgment: Ability to translate business needs into architecture requirements and evaluate trade-offs across cost, scalability, reliability, security, maintainability, and delivery speed. 
    • Technical Leadership: Proven ability to lead architecture and software design across a team or business area, build consensus, mentor engineers, and drive sound technical decisions in a collaborative environment. 
    • Communication & Collaboration: Ability to clearly articulate advanced technical topics to technical and non-technical audiences and collaborate effectively across teams, stakeholders, vendors, and partners. 
    • Hands-On Depth: Strong hands-on technical depth with the ability to review implementation details, solve complex technical problems, and remain credible with developers working across modern application and platform stacks. 

Cognitive / Mental Requirements:

  • Excellent communication and stakeholder management abilities.
  • Able to translate regulatory/clinical requirements into technical solutions and explain technical concepts to non-technical audiences.
  • Strong problem-solving mindset and a track record of driving initiatives from concept to implementation.
  • Leadership and mentorship capabilities are essential – this role will guide teams and represent Cotiviti’s interoperability expertise both internally and externally, so the candidate should be comfortable taking initiative, “leading without authority” when required, and mentoring others.

Physical Requirements and Working Conditions:

  • Remaining in a stationary position, often standing or sitting for prolonged periods.
  • Repeating motions that may include the wrists, hands, and/or fingers.
  • Must be able to provide a dedicated, secure work area.
  • Must be able to provide high-speed internet access/connectivity and office setup and maintenance.


Base compensation ranges from $160,000 to $185,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.

This role is based remotely and all interviews will be conducted virtually.

Date of posting: 9/1/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on 10/08/2026, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.


Cotiviti is an equal employment opportunity employer. Cotiviti recruits, hires and promotes individuals based on their qualifications for a specific job. Selection of employees is made without regard to race, color, creed, sex, age, religion, pregnancy or pregnancy-related conditions, national origin, sexual orientation, gender identity, marital status, genetic carrier status, military service, veteran status, uniformed service member status, disability, or any other category of class protected by federal, state or local laws. All employment decisions and personnel actions, such as hiring, promotion, compensation, benefits, and termination, are and will continue to be administered in accordance with, and to further the principle of, equal employment opportunity.
Pay Transparency Nondiscrimination Provision
Cotiviti will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Company Description

Cotiviti is a leading solutions and analytics company that leverages unparalleled clinical and financial datasets to deliver deep insight into the performance of the healthcare system. These insights uncover new opportunities for healthcare organizations to collaborate to improve their financial performance, reduce inefficiency, and improve healthcare quality.

We focus on improving the financial and quality performance of our clients. In healthcare, this means taking in billions of clinical and financial data points, analyzing them, and then helping our clients discover ways they can improve efficiency and quality. In addition, we support retail and life/legal industries with data management and recovery audit services.

Cotiviti applies deep data science and market expertise to help healthcare organizations in three critical areas:

• Payment Accuracy: analyzing data flowing between payers and providers to ensure that claims are paid appropriately
• Risk Adjustment: ensuring that health plans accurately capture and report how sick their members are so that plans are appropriately reimbursed for the healthcare services their members receive
• Quality and Performance: evaluating healthcare cost, quality, and utilization at individual, provider, and population levels to identify the best opportunities for financial and clinical performance improvement


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