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Technical Support Engineer Remote Jobs in Charleston, SC

HiddenLayer

Lead Engineer, AI Attack Simulation

Charleston, SC · On-site +1

$95K - $126K/yr

Mentor engineers, lead technical reviews, support hiring, and raise standards for reliability ... Fully Remote: We are a completely remote global team. Though we're distributed, we are intentional ...

EnSafe Inc.

Industrial Wastewater Engineer

Charleston, SC · On-site +1

$95K - $160K/yr

Technical strength with industrial wastewater (IWW) treatment and design engineering across a ... Support or lead design of IWW collection, conveyance, and treatment projects. * Manage design-build ...

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Technical Support Engineer Remote information

See Charleston, SC salary details

$35.1K

$74K

$111.8K

How much do technical support engineer remote jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical support engineer remote in Charleston, SC is $73,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $92,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What job categories do people searching Technical Support Engineer Remote jobs in Charleston, SC look for? The top searched job categories for Technical Support Engineer Remote jobs in Charleston, SC are:
What cities near Charleston, SC are hiring for Technical Support Engineer Remote jobs? Cities near Charleston, SC with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Charleston, SC as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $73,960 per year, or $35.6 per hour.

Control System Application Engineer

CITI, Inc.

Charleston, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Citibank rating

8.3

Company rating: 8.3 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

****Candidate must be local to the Charleston, SC area.
Job description
CITI INC. is looking for a driven and detail-oriented Control System Application Engineer to join our team in Charleston, SC. The Control System Application Engineer is responsible for designing, developing, maintaining and implementing programmable logic controller (PLC) and HMI systems for various industrial automation and control applications. The Control System Application Engineer is required to travel to different project locations throughout the Carolinas to implement and support these systems. You can expect an exciting career that involves working on diverse projects across various industries and collaborating with different teams to deliver efficient and reliable automation solutions.
Duties and Essential Job Functions:
  • PLC Programming: Develop and write PLC programs, to control industrial machinery and processes. Ensure that the programs are efficient, reliable, and meet the specific requirements of each client or project.
  • System Integration: Integrate PLC systems with other industrial automation components such as Human-Machine Interfaces (HMIs), Supervisory Control and Data Acquisition (SCADA) systems, and field devices.
  • Documentation: Create organized and detailed technical documentation, including submittal paperwork and user guides for the clients and other team members.
  • In-House Testing and Validation: Assist with performing Factory Acceptance Testing (FAT) to validate PLC programs and ensure that they meet safety and quality standards. Design and perform simulations to verify the logic and functionality of the control systems.
  • Commissioning: Travel to client sites and conduct on-site commissioning of PLC systems. Requires overseeing installation of panels and startup, configuring the software, testing the system, and evaluating proper functionality.
  • Troubleshooting: Diagnose and resolve issues related to PLC systems during commissioning, operation, or maintenance. Troubleshoot problems in electrical circuits, communication networks, and PLC hardware/software.
  • Client Support: Provide support to clients to solve control-system related issues, answer questions, and assist with system maintenance.
  • Continuous Learning: Stay updated with the latest advancements in PLC technology, automation, and industrial control systems, in addition to training provided by the company.

Requirements:
  • Bachelor's degree in electrical engineering and/or computer engineering and 0-2 years relevant experience OR 4+ years relevant experience working in PLC driven process controls
  • Proficiency in programming various PLC brands and platforms. Allen-Bradley 5000 and 500 series knowledge is essential, familiarity with Schneider systems is a plus.
  • Familiarity with industrial automation concepts, control systems, and instrumentation is necessary. Knowledge and experience with SCADA systems is not required but highly valued.
  • Strong verbal and written communication skills are crucial as the role involves interacting with clients and interdisciplinary team members.
  • Must be capable of meeting project deadlines and cleanly organizing files and deliverables such that they can be utilized by other team members.
  • Occasional local travel to work on-site at different locations during installation or emergencies, required.

Benefits:
  • Health insurance
  • 401(k)
  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Professional development assistance / Tuition reimbursement

Work Location: Remote
Physical Demands and Work Environment: Moderate physical work requiring ability to lift and carry objects weighing up to 50 pounds; excerpting up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Regular walking and standing for inspection and testing; frequent pushing, pulling, bending, crouching/stooping, and climbing to test and inspect control systems; hand/eye coordination to operate computers and peripherals; hand/foot coordination for operation of vehicle to travel to remote sites; vision to read manuals, test documents and other written materials; speech communication to provide technical information and instructions; hearing and listening to troubleshoot equipment and communicate on telephone and radio.
We are an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.
#CITI,Inc.
#LI-Remote
#LI-MW
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Citibank employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Citigroup Inc

Sourced by ZipRecruiter

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

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