ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Charleston, SC

georgeconsulting

Azure Engineer

North Charleston, SC · Remote

This position provides full-lifecycle technical support from requirements analysis and architecture ... Lead engineering evaluation of new Azure platform capabilities, emerging DevSecOps tools ...

New

ABB

Protection and Control Engineer

Charleston, SC · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... technical issue resolution while providing ongoing communication, status updates, and support to ...

Gov Solutions Group

RPA Developer - REMOTE

Charleston, SC · On-site +1

This position is a remote position. Responsibilities: * Design, develop, test, and deploy RPA ... Prepare technical documentation, presentations, process analyses, and recommendations to support ...

Posted today

The Provider Finder

Radiologist | 100% Remote

Charleston, SC · Remote

$299K - $374K/yr

This remote opportunity offers flexible scheduling, specialty-aligned worklists, and the ability to ... EDT Monday through Friday, with weekend on-call support. * 24/7/365 technical support and computer ...

The Provider Finder

Radiologist | 100% Remote

Charleston, SC · Remote

$303K - $379K/yr

This remote opportunity offers flexible scheduling, specialty-aligned worklists, and the ability to ... EDT Monday through Friday, with weekend on-call support. * 24/7/365 technical support and computer ...

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Charleston, SC

Technical Support Engineer Remote information

See Charleston, SC salary details

$35.1K

$74K

$111.8K

How much do technical support engineer remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for technical support engineer remote in Charleston, SC is $73,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $92,200.00 per year, depending on experience, location, and employer.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

More about Technical Support Engineer Remote jobs

What are popular job titles related to Technical Support Engineer Remote jobs in Charleston, SC?

For Technical Support Engineer Remote jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Technical Support Engineer Remote jobs in Charleston, SC look for?

The top searched job categories for Technical Support Engineer Remote jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Technical Support Engineer Remote jobs?

Cities near Charleston, SC with the most Technical Support Engineer Remote job openings:

Technical Support Engineer Remote jobs near you
Infographic showing various Technical Support Engineer Remote job openings in Charleston, SC as of August 2026, with employment types broken down into 98% Full Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $73,960 per year, or $35.6 per hour.

Software Product Engineer (Remote Opportunity)

VetsEZ

Charleston, SC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Design and build event-driven, data-intensive backend services supporting AI workloads using cloud native solutions.

  • Decompose healthcare and AI workflows into microservices architecture, defining service boundaries and data ownership.

  • Collaborate with cross-functional teams to translate product requirements and research concepts into deployable solutions.

Job description

We are currently looking for a Software Product Engineer for a 100% remote position on a large federal government project. This role will lead the design and development of complex systems that automate complex workflows, support data-driven decision-making, and enhance healthcare technology platforms. The ideal candidate would be a highly experienced engineer with deep expertise in designing scalable cloud-based architectures and building production-grade AI applied solutions. This role will collaborate closely with engineering teams, product stakeholders, and technical leadership to translate complex concepts into secure, reliable, and scalable solutions.

The candidate must reside within the continental US.

Responsibilities
  • Design and build event-driven, data-intensive backend services in Node.js / TypeScript, using cloud native solutions such Amazon Aurora (PostgreSQL), ECS and SQS to support AI workloads at scale.
  • Decompose complex healthcare and AI workflows into a microservices architecture - defining clear service boundaries and data ownership, designing inter-service communication across synchronous REST and asynchronous messaging (SQS/event-driven) patterns, and delivering independently deployable, loosely coupled services that scale and fail independently.
  • Drive a test-driven development (TDD) practice across the team - writing tests before implementation, maintaining strong coverage across unit, integration, and contract tests, and using the test suite to guide design, prevent regressions, and ensure the reliability of AI-enabled services in a regulated environment.
  • Develop AI pipelines that process structured and unstructured data to support intelligent decision systems.
  • Design and implement scalable AI-enabled systems and services that support mission-critical healthcare platforms.
  • Design cloud-native architectures and distributed systems that support AI-driven applications.
  • Collaborate with cross-functional teams to translate product requirements and research concepts into deployable solutions.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
  • Bachelor's degree in computer science, Software Engineering, Artificial Intelligence, or a related technical discipline.
  • 5+ years of professional software engineering experience, including significant experience designing and deploying AI-enabled systems in production environments.
  • Strong hands-on engineering experience with React and Node.js /TypeScript, building production-grade services, REST APIs, and integrations.
  • Hands-on experience with AI-assisted development tools such as Cursor, GitHub Copilot, OpenAI Codex, or Claude Code, with a proven ability to leverage these tools to accelerate development, improve productivity, and enhance code quality.
  • Hands-on experience with AWS data and messaging services, to build event-driven, data-intensive services that support AI workloads.
    Experience designing and developing microservices, REST APIs, and distributed systems supporting AI workloads.
  • Demonstrated practice of test-driven development (TDD) and automated testing (unit, integration, and contract tests) to ensure reliability and maintainability of production services.
  • Experience implementing CI/CD pipelines, containerized deployments, and DevOps practices for scalable AI systems.
  • Strong problem-solving abilities and experience troubleshooting complex distributed systems.
  • Strong communication and collaboration skills with the ability to guide technical discussions and influence engineering decisions.
Additional Qualifications
  • Experience building AI solutions within regulated environments such as healthcare or federal government systems.
  • Familiarity with FHIR, HL7, or healthcare interoperability standards.
  • Experience with AI orchestration frameworks, agent-based architecture, or intelligent automation systems.
  • Experience with relational data modeling and performance tuning on PostgreSQL / Amazon Aurora.
  • Experience building asynchronous, message-driven workflows using Amazon SQS and object storage with Amazon S3.
  • Experience with container technologies such as Docker or Kubernetes.
Benefits Security Clearance Requirements
  • U.S. Citizenship is required.
  • All selected candidates must successfully complete background check.
  • Ability to obtain and maintain a government/ public Trust clearance, including required fingerprinting, when required for the position.
Benefits
  • Medical, Dental, and Vision Insurance.
  • 401(k) with Employer Match.
  • Paid Time Off (PTO) plus Federal Holidays.
  • Corporate Laptop.
  • Training and Professional Development Opportunities.
  • 100% Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

Apply