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Technical Support Coordinator Jobs in Decatur, AL

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$98K - $127K/yr

They are hiring a Sr. Technical Project Engineer to provide technical oversight, task tracking, and engineering coordination for modernization activities in support of government projects.

Peraton

Sr. Technical Project Engineer

Huntsville, AL · On-site

$135K - $216K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Peraton

Sr. Technical Project Engineer

Huntsville, AL

$97K - $127K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Peraton

Sr. Technical Project Engineer

Huntsville, AL

$97K - $127K/yr

The Sr. Technical Project Engineer will support task execution, technical coordination, and delivery oversight for modernization efforts in Huntsville. The role will help translate Government ...

Wolverine Tube Inc

Commercial Coordinator

Decatur, AL · On-site

The Commercial Coordinator provides administrative, technical, and project coordination support to the Director of Sales and the commercial organization. This position serves as the primary internal ...

Wolverine Industries

Commercial Coordinator

Decatur, AL · On-site

The Commercial Coordinator provides administrative, technical, and project coordination support to the Director of Sales and the commercial organization. This position serves as the primary internal ...

PPT Solutions, Inc

TUAS Systems Engineer

Huntsville, AL · On-site

$85 - $105/hr

... technical rigor, lifecycle engineering, and coordination across program stakeholders. Responsibilities for the TUAS Systems Engineer: * Support systems engineering, integration, technical ...

Deloitte

OneStream Technical Manager

Huntsville, AL · On-site

Support delivery within an agile software development lifecycle, including technical planning, sprint execution, testing, and release coordination * Drive technical solution optimization ...

PPT Solutions

TUAS Systems Engineer

Huntsville, AL · On-site

... technical rigor, lifecycle engineering, and coordination across program stakeholders. Responsibilities for the TUAS Systems Engineer: * Support systems engineering, integration, technical ...

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All JobsTechnical Support JobsTechnical Support Coordinator JobsTechnical Support Coordinator Jobs in Decatur, AL

Technical Support Coordinator information

See Decatur, AL salary details

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How much do technical support coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support coordinator in Decatur, AL is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting, communicate with clients, and may use tools like ticketing systems or remote support software to facilitate service delivery.

What are the most commonly searched types of Technical Support jobs in Decatur, AL?

The most popular types of Technical Support jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Technical Support Coordinator jobs?

Cities near Decatur, AL with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Senior IT System Administrator - JWICS Support Modernization

Technology, Automation, and Management, Inc.

Huntsville, AL

$89K - $121K/yr

Full-time

Re-posted 2 days ago

Job description

Pending Contract Award

Mission Objectives ? The Senior IT System Administrator provides advanced systems administration and technical support for AMC G2?s JWICS environment at designated locations. This role ensures reliable, secure operation of JWICS servers, workstations, and associated VTC/VoIP equipment, and supports Tier 1 escalation and cyber operations.

Position Responsibility Summary

  • Perform day-to-day systems administration of JWICS servers, workstations, and associated infrastructure (e.g., domain membership, patching, configuration, account and group management) in coordination with Government network owners and enterprise providers.
  • Provide advanced troubleshooting and resolution of escalated Tier 1 issues affecting JWICS endpoints, VTC/VoIP equipment, and local services.
  • Support installation, configuration, testing, and sustainment of JWICS VTC and VoIP equipment at HQ AMC, AMCOM, and Aberdeen, including coordination with stakeholders for scheduling and de-confliction.
  • Work closely with the Senior RMF Specialist/ISSO to implement and maintain security configurations, apply STIGs, support vulnerability remediation, and document changes for RMF accreditation packages.
  • Participate in cybersecurity assessments and on-site support activities at supported locations, providing local technical insight into systems, enclave architectures, and mission dependencies.
  • Provide technical input to mission mapping and cyber terrain mapping, including support for creating/updating network diagrams, system inventories, and data flows.
  • Support knowledge management activities by contributing technical documentation, SOPs, and diagrams to centralized repositories, enabling repeatable operations and rapid onboarding.
  • Ensure all work complies with DoD/Army IA policies, local SOPs, and site-specific security requirements.