1

Technical Support Associate Jobs in Sequim, WA (NOW HIRING)

Manage and lead a team of associates, including hiring and training new employees. * Ensuring that ... Conferring with the district manager or other departments regarding the technical and ...

New

Food Service Director - NEX

WA · On-site

$24 - $25/hr

Manage and lead a team of associates, including hiring and training new employees. * Ensuring that ... Conferring with the district manager or other departments regarding the technical and ...

Manage and lead a team of associates, including hiring and training new employees. * Ensuring that ... Conferring with the district manager or other departments regarding the technical and ...

New

next page

Showing results 1-20

Technical Support Associate information

See Sequim, WA salary details

$11

$26

$61

How much do technical support associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for technical support associate in Sequim, WA is $26.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Sequim, WA are hiring for Technical Support Associate jobs? Cities near Sequim, WA with the most Technical Support Associate job openings:
Cook Supervisor - Competitive Benefits

Cook Supervisor - Competitive Benefits

Summit

Port Townsend, WA • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

New


Job description

Food Service Director - NEX

Job Reference Number: 40323
Employment Type: Full-TimeOnsite 
Segment:
Corrections
Brand: Summit
Location: Port Hadlock, Washington (US-WA) 

The Role at a glance:

We are looking to add a motivated, effective food service director to our correctional team in Port Hadlocak, WA. As a food service director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal. This role is Non-Exempt and will be paid hourly.

What you'll be doing:
  • Managing all functions of the food service department and its resources. 
  • Manage and lead a team of associates, including hiring and training new employees. 
  • Ensuring that staff meet all culinary, safety, and sanitation standards and regulations. 
  • Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts. 
  • Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service. 
  • Addressing customer service needs.  
What we're looking for:

Must-haves: 

  • At least two years of experience coordinating food service operations. 
  • Previous experience with industrial cooking. 
  • Excellent communication skills and experience communicating with both hourly staff and company executives. 
  • The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction. 
  • Experience with and knowledge of all Microsoft Office suite applications. 

Nice-to-haves: 

  • ServSafe and/or HACCP certification 
Compensation Range

$24.00 - $25.00 per hour

Our Benefits:
  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit) 
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off 

About Summit:

Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.