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Technical Support Associate Jobs in Seneca, SC (NOW HIRING)

Production Senior Associate

Anderson, SC · On-site

$13.75 - $17.50/hr

This role requires advanced technical knowledge, precision, and a strong commitment to safety and ... Support cross-functional activities such as equipment maintenance, quality checks, and process ...

Production Senior Associate

Anderson, SC · On-site

$13.75 - $17.50/hr

This role requires advanced technical knowledge, precision, and a strong commitment to safety and ... Support cross-functional activities such as equipment maintenance, quality checks, and process ...

Mechanical Design Engineer

Anderson, SC · On-site

$69K - $94K/yr

... associates in Anderson, SC. We look for people who are 100% team-oriented, self-driven, and ... Provide technical support to manufacturing and assembly teams, supporting design related issues and ...

Mechanical Design Engineer

Anderson, SC · On-site

$69K - $94K/yr

... associates in Anderson, SC. We look for people who are 100% team-oriented, self-driven, and ... Provide technical support to manufacturing and assembly teams, supporting design related issues and ...

... associates in Anderson, SC. We look for people who are 100% team-oriented, self-driven, and ... Provide technical support to manufacturing and assembly teams, supporting design related issues and ...

... associates in Anderson, SC. We look for people who are 100% team-oriented, self-driven, and ... Provide technical support to manufacturing and assembly teams, supporting design related issues and ...

... and technical support. Coordinates P-Card program, including issuance, transaction support ... Associate's degree in a related field, and three (3) years of related work experience; or an ...

... technical support. · Coordinates P-Card program, including issuance, transaction support ... Associate's degree in a related field, and three (3) years of related work experience; or an ...

Showing results 21-40

Technical Support Associate information

See Seneca, SC salary details

$10

$23

$54

How much do technical support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for technical support associate in Seneca, SC is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Seneca, SC are hiring for Technical Support Associate jobs? Cities near Seneca, SC with the most Technical Support Associate job openings:
Infographic showing various Technical Support Associate job openings in Seneca, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,881 per year, or $23.5 per hour.

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description

Company Description
Ulbrich Specialty Wire Products, located in Westminster, South Carolina, is equipped for rolling, drawing, annealing, straightening and precision winding of a variety of round, flat and square wire products. Our "focus factory" (factory within a factory) dedicates managers and engineers along with state of the art equipment to produce and manage industry specific requirements.
Ulbrich is on the technical forefront of the metals industry delivering precision wire products to an increasingly diversified and global marketplace, expanding into the medical, solar, electronics, aerospace, automotive and more industries.
Ulbrich offers technical support and applications engineers who work directly with customers to determine product needs and specifications based upon our customers processes, equipment and specific needs. USWP also houses Ulbrich Solar Technologies, Inc., a world leader in the manufacture of tinned plated copper, silver plated copper and aluminum flat wire (PV Ribbon) for the solar industry.
Ulbrich Specialty Wire Products is a part of the Ulbrich Wire Group which custom engineers precision wire products including: Fine Wire, Round Wire, Flat Wire, Plated Wire, Shaped Wire Profiles and PV Ribbon products. The Ulbrich Wire Group of companies are divisions of Ulbrich Stainless Steels & Special Metals, Inc. Our wire facilities have over 40 years of experience producing thousands of unique shapes and sizes for many markets. The Ulbrich Wire Group works together to bring a wide range of capabilities and leadership to the industry all across the globe.
Job Description
The Master Planner & Scheduler will be responsible for establishing and executing a Master Plan and a weekly production plan for product lines by converting demand (Forecast, Customer orders, & make-to-stock orders) into a feasible production plan. This role is critical to ensure that production milestones and KPI's are met. This role contributes significantly to the overall success of the manufacturing operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Train as a backup to the manager on key planning areas.
  • Develop and maintain the planning and scheduling of production orders to ensure optimal use of resources while maintaining timely customer delivery.
  • Monitor and report on production progress, operational efficiency, and variances to the planned production schedule.
  • Work closely with departments such as production, sales, and inventory management.
  • Address production issues, such as equipment downtime or material delays, and adjust schedules to maintain efficiency.
  • Generate reports on production progress, machine loads, and scheduling performance for management review.
  • Function as backup to other Schedulers when deemed necessary to keep the Material Group proactive.
  • Follow all defined safety practices and procedures.
  • Maintain work area in a clean and orderly condition.
  • Perform other duties as required.

Qualifications
ESSENTIAL QUALIFICATIONS:
  • An associate or bachelor's degree in business management or a related field is preferred with a minimum of 4 years of experience. APIC's or ASCM exposure is a plus.
  • Ability to read, write, solve problems, and perform basic math calculations.
  • Good computer knowledge that includes Microsoft Office and other database software.
  • Experience using ERP or Scheduling systems.
  • Knowledge and experience in understanding Capacity Constraints, Finite and Infinite scheduling.
  • Excellent interpersonal skills to coordinate with multiple departments and resolve conflicts.
  • Ability to prioritize tasks, manage multiple schedules, and adapt to changing production demands.
  • Regular attendance at work is required.

Additional Information
This position offers a competitive base salary, an opportunity to earn a bonus, and generous benefits (medical, dental, vision, 401k, tuition reimbursement, and much more).
Interested candidates should send a resume (MS Word) including salary requirements to: dvaughn@ulbrich.com.
Ulbrich is an Equal Opportunity Employer.