ZipRecruiter

Log In

1

Technical Support Associate Jobs in Secaucus, NJ

Dore Partnership

Technology Associate

Manhattan, NY · On-site

We are seeking a motivated and reliable Technology Associate to join our Technology team. This is ... User Support: Provide timely and effective 1st and 2nd line technical support to end-users (both in ...

Dore Partnership

Technology Associate

Manhattan, NY · On-site

We are seeking a motivated and reliable Technology Associate to join our Technology team. This is ... User Support: Provide timely and effective 1st and 2nd line technical support to end-users (both in ...

Dore Partnership

Technology Associate

Manhattan, NY

We are seeking a motivated and reliable Technology Associate to join our Technology team. This is ... User Support: Provide timely and effective 1st and 2nd line technical support to end-users (both in ...

Pilot Fiber

Customer Support Associate

New York, NY · On-site

$52K - $70K/yr

Address non-technical customer issues and provide support for account changes such as upgrades, downgrades, cancellations, moves, and billing inquiries, escalating advanced issues to internal teams.

Pilot

Customer Support Associate

Manhattan, NY · On-site

$52K - $70K/yr

Address non-technical customer issues and provide support for account changes such as upgrades, downgrades, cancellations, moves, and billing inquiries, escalating advanced issues to internal teams.

Pilot Fiber

Customer Support Associate

Manhattan, NY · On-site

$52K - $70K/yr

Address non-technical customer issues and provide support for account changes such as upgrades, downgrades, cancellations, moves, and billing inquiries, escalating advanced issues to internal teams.

Sixt

Operational Support Associate Chelsea

Manhattan, NY · On-site

$26.50/hr

As an Operational Support Associate at SIXT, you'll be at the center of our rental operations ... Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease ...

Eaton

Purchasing Support Associate

Manhattan, NY · On-site

$23.75 - $30.75/hr

Education level required / Nivel educativo requerido Technical Degree or universitary studies in Supply Chain, customs, administration, industrial production or a related field Years and area of ...

Chase

Trade Support Associate I

Manhattan, NY · On-site

$18.75 - $24.25/hr

Support trading desks in trade bookings, priority trade oversight, exception management, and ... Advanced technical skills, especially in Excel Preferred Qualifications, Capabilities, and Skills:

JP Morgan Chase

Trade Support Associate I

Manhattan, NY

$18.75 - $24.25/hr

Support trading desks in trade bookings, priority trade oversight, exception management, and ... Advanced technical skills, especially in Excel Preferred Qualifications, Capabilities, and Skills:

previous page

Showing results 41-60

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Secaucus, NJ

Technical Support Associate information

See Secaucus, NJ salary details

$11

$25

$58

How much do technical support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for technical support associate in Secaucus, NJ is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Secaucus, NJ? The most popular types of Technical Support jobs in Secaucus, NJ are:
What job categories do people searching Technical Support Associate jobs in Secaucus, NJ look for? The top searched job categories for Technical Support Associate jobs in Secaucus, NJ are:
What cities near Secaucus, NJ are hiring for Technical Support Associate jobs? Cities near Secaucus, NJ with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Secaucus, NJ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,220 per year, or $25.1 per hour.

Sr. Technical Support Technician (Hybrid - Wayne, NJ)

Getinge

Wayne, NJ • On-site

$35 - $38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Getinge rating

9.3

Company rating: 9.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

11th of 487 rated machine equipment manufacturers

Job description

With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
Job Overview
The Senior Technician, Technical Support supports the day to day operations of the Technical Support Department. This includes performing telephonic and e-mail technical support and troubleshooting product issues for internal and external Getinge customers. May be required to support Field Service with onsite troubleshooting as well as train lesser experienced Technicians. This position is hybrid in Wayne, NJ, 3-4 days per week.
Job Responsibilities and Essential Duties
  • Provide part number identification, verification and other support on Getinge products for internal and external Getinge customers including phone inquiries, email inquiries and other methods.
  • Utilize FSM to open cases and make changes as required, as well as any required complaint handling. Second level support for FSM related issues with other team members.
  • Travel with field based service technicians as required to provide exchange of information and escalation support as well as support field projects as needed.
  • Partner with other groups and departments with the goal of providing seamless and professional customer support to both internal and external customers.
  • Second level support for new hires, both field and office based.
  • Perform other related duties as required or assigned by the Manager Service operations and other service management.

Minimum Requirements
  • Technical Associate's degree preferably in a bio-medical field, or equivalent combination of education and relevant work experience.
  • A minimum of 5 years of relevant experience in a technical support role.
  • Proven experience working in Electro Mechanical Medical Devices.
  • Field services experience preferred.

Required Knowledge, Skills and Abilities
  • Technical skills that include testing, repairing and maintaining Medical equipment.
  • Able to conduct onsite visits to repair and test medical equipment at customer locations.
  • Proficient in the use of tools and test equipment.
  • A working knowledge of physiology and the clinical setting for Getinge equipment.
  • Communication, interpersonal, and organizational skills are essential.
  • Intermediate SAP and FSM or other ERP experience preferred.
  • Basic to intermediate skills in Microsoft Outlook, Word, Excel and Power Point.

Supervision/Management of Others
  • None

Internal and External Contacts/Relationships
  • Field Service team, Sales team and other internal departments.
  • External Customers.
  • Follow up with all levels of management.

Environmental/Safety/Physical Work Conditions
  • Ensures environmental consciousness and safe practices are exhibited in decisions
  • Use of computer and telephone equipment and other related office accessories/devices to complete assignments
  • May work extended hours during peak business cycles
  • Physical requirements such as lifting specific weights
  • Travel requirements

This role is eligible for participation in our Excellence Incentive Plan (EIP), an annual incentive program that rewards performance against financial and operational goals.
Hours: Monday-Friday, 8am-5pm
The compensation range for this position is between $35-$38 per hour depending on experience and location, plus the EIP.
#LI-MV1
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Benefits at Getinge:
At Getinge, we offer a comprehensive benefits package, which includes:
  • Health, Dental, and Vision insurance benefits
  • 401k plan with company match
  • Paid Time Off
  • Wellness initiative & Health Assistance Resources
  • Life Insurance
  • Short and Long Term Disability Benefits
  • Health and Dependent Care Flexible Spending Accounts
  • Commuter Benefits
  • Parental and Caregiver Leave
  • Tuition Reimbursement

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

What Getinge employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Getinge logo

About Getinge

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dr Wayne, NJ, US

View All Getinge Jobs

Apply